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Momentum BMW MINI - Service Center

Houston, TX

4.9
862 Reviews

862 Reviews of Momentum BMW MINI - Service Center

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October 28, 2023

Highly professional and courteous. ...very knowledgeable about their vehicles...very in tuned to customer service More

by namor351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Rafael
Nov 01, 2023 -

Momentum BMW MINI responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

Employees were very nice. Coffee was good did not take a long time to get back with me when car was ready. More

by Dawbrat19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israfi dilbazi. lD
Nov 01, 2023 -

Momentum BMW MINI responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

October 27, 2023

Excellent customer service. Very organized and spotlessly clean. Work was completed on time and on budget. More

by Nick_02139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
Oct 31, 2023 -

Momentum BMW MINI responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

October 25, 2023

Friendly customer service. Let me know issues with the vehicle and cost before starting work. Vacuumed and washed my vehicle after servicing it. Thanked me for being a customer More

by jguil1135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Oct 25, 2023 -

jguil1135 responded

Friendly customers service. Comfortable waiting area. Made aware of findings and associated costs. Washed and vacuumed my vehicle. Thanked me for being a customer.

October 25, 2023

Excellent service! I will definitely come back as long as Cedric is there! Will consider next car stay with BMW More

by Joe
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Cedric
Nov 01, 2023 -

Momentum BMW MINI responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2023

OMG! ! Where do I start with my service advisor Heidi. She is phenomenal. She makes me feel like I am family. She is always upfront and honest wit me. N More

by Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi. Service Advisor
Nov 01, 2023 -

Momentum BMW MINI responded

Harris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2023

Exceptional service, Shaffe always goes the extra mile! Momentum BMW’s service is always great! More

by J Ovuede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaffee Habhab
Oct 25, 2023 -

Momentum BMW MINI responded

Thank you so much for your positive comments about Momentum BMW! We look forward to your next visit! Take care!

October 23, 2023

Very professional dealership. They are always available to answer my questions. I always feel comfortable with their service. More

by bigbearland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I.D.
Oct 25, 2023 -

Momentum BMW MINI responded

Thank you so much for your positive comments about Momentum BMW! We hope to see you soon!

October 21, 2023

Roberto was my advisor and he had exceptional customer service skills, including communication and accessibility. More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Oct 24, 2023 -

Momentum BMW MINI responded

Shane, thank you for taking the time to let us know how we did. We hope you have a great day!

October 21, 2023

Always a pleasure to come to this dealership. Staff is friendly, professional and courteous. Trusting who takes care of my car is important and I am happy to come here for my maintenance or next More

by Debbie_calaris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Iglesias
Oct 24, 2023 -

Momentum BMW MINI responded

Debbie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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