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Momentum BMW MINI - Service Center

Houston, TX

4.9
855 Reviews
Call Service Center (855) 645-6452

855 Reviews of Momentum BMW MINI - Service Center

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November 21, 2023

John Anthony Garza is a phenomenal service technician. He is the absolute best! Awesome service More

by tdionne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza Excellent Service
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Nov 21, 2023 -

tdionne responded

John Anthony Garza is a phenomenal service technician. He is the absolute best! Awesome customer service! John always takes great care of his customers. John Garza knows how to make me feel comfortable about the repairs to my vehicle. Momentum needs more employees like John Garza. He deserves a promotion and a raise. John Garza is my favorite service technician at Momentum BMW. He is patient, kind, knowledgeable, timely & goes over and above to make me proud to be a BMW owner. I am so pleased to have John Garza as my service technician every single time. Warmly submitted, Ms. T. Dionne Manning

November 21, 2023

The staff was very helpful and easy to contact. Joe was polite, knowledgeable and kept me timely informed about my vehicle More

by Diana Schick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fuentes
Report | Print
Nov 30, 2023 -

Momentum BMW MINI responded

Diana, thank you for taking the time to let us know how we did. We hope you have a great day!

November 20, 2023

Service Rep. Shaffee Haphapp took care of my appointment with professional attention and promptness as promised! More

by jamesjj331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

jamesjj331 responded

Thanks for service today!

November 18, 2023

Excellent service all the time . Sufiyan is a great advisor and always helpful. We enjoy working with him More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Jeanlewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterrick Frasier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sufiyan
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Nov 22, 2023 -

Momentum BMW MINI responded

Hi Rose, we are very happy to have provided you with such a positive experience! We hope to see you soon!

November 18, 2023

You guys have an excellent team. I live in Katy. But I would much rider driver over to momentum for the level of customer service you guys provide. More

by ahmed.tahir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan
Report | Print
Nov 22, 2023 -

Momentum BMW MINI responded

Ahmed, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

November 17, 2023

Service analyst ID is thorough and informative. He gives timely updates and answers all questions. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
Report | Print
Nov 22, 2023 -

Momentum BMW MINI responded

Hi Travis! We're so happy we were able to help you out! We hope to see you soon!

November 16, 2023

Nice to hear from you to reach out to ricca and I get a good day More

by monique4beauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
Report | Print
Nov 18, 2023 -

Momentum BMW MINI responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

November 15, 2023

My service with Service Manager Cedric was awesome Friendly knowledgeable and helpful It’s was great visit More

by yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Momentum BMW MINI responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

Nov 20, 2023 -

yolanda responded

Customer service and service was great Thank You

November 13, 2023

Shef is a great service manager. Love working with him whenever have a service need for my car. More

by Dbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef Habib
Report | Print
Nov 15, 2023 -

Momentum BMW MINI responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

November 09, 2023

Very satisfied with my experience. My service advisor Haide Rafael is great and really like her attitude. All issues were addressed to my satisfaction. More

by Ali S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Rafael
Report | Print
Nov 11, 2023 -

Momentum BMW MINI responded

Ali, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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