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Momentum BMW MINI - Service Center

Houston, TX

4.9
853 Reviews

853 Reviews of Momentum BMW MINI - Service Center

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March 02, 2024

Didn’t have an appointment with JW but he recognized me from across the shop and took care of me! More

by Djbender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MW
Nov 01, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 02, 2024

I went in for service on my vehicle. My service advisor was very hospitable and helpful. My experience was a 10+! Very happy with the customer service! More

by steffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide
Nov 01, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 02, 2024

I am genuinely impressed with the exceptional service provided by my BMW advisor Sean. Their communication was top-notch, demonstrating profound knowledge about my vehicle and ensuring all my concerns we More

by Tanisharenay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 01, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 29, 2024

The dealership is very clean and modern. From my experience, all of the staff are very friendly and knowledgable. More

by Regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 03, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 29, 2024

How many times do II have to write this? I have done it three times. It was a great experience everyone was professional and nice. More

by wvadance
Recommend Dealer
Yes
Employees Worked With
Do not know any of these people
Mar 03, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 29, 2024

The employees are professional yet friendly! The service is of high quality and very efficient. Definitely have awesome customer service. More

by annhamrick57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony / Viet Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 28, 2024

Shaffee is the greatest Advisor ever . When you do there ask for him. He is knowledgeable and he explains the process of what need to be done until the job is completed. Thanks for your More

by Lisagboudreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaffee Habhab
Mar 02, 2024 -

Momentum BMW MINI responded

Lisa, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Mar 03, 2024 -

Lisagboudreaux responded

Absolutely!!! Shaffe is the best. Early morning arriving there at BMW and there he is smiling as always . Such a wonderful guy really makes your day!!!

February 24, 2024

Momentum Mini was easy to work with. I called Wednesday about the special for brake system, power steering and cooling suatem flush for $25 each and needed an oil change as well. They fo More

by Old Engineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyce Bass
Feb 26, 2024 -

Momentum BMW MINI responded

We are so pleased you enjoyed your visit to Momentum BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 23, 2024

It has been our dealer since my wife bought our BMW 525 in 1995 under a different ownership. Our service advisor has always been Shef Habhab. Excellent person and very knowledgeable. More

by rdltx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef Habhab
Feb 27, 2024 -

Momentum BMW MINI responded

Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Feb 27, 2024 -

rdltx responded

Keep up the good work!

February 23, 2024

Awsome service and advisor (Shef)! Pictures video and complete explanation of any and all repairs! More

by ofamily2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef
Feb 25, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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