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Momentum BMW MINI - Service Center

Houston, TX

4.9
851 Reviews

851 Reviews of Momentum BMW MINI - Service Center

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December 15, 2024

Mrs. Bass my service advisor was very helpful from the moment I arrived she was very kind and welcoming as I waited for my truck to be serviced she kept me informed.... excellent customer service and the More

by dp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyce Bass
Dec 20, 2024 -

Momentum BMW MINI responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

Dec 20, 2024 -

Momentum BMW MINI responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

December 14, 2024

Excellent attention and support from my service representative. Good facility and amenities while waiting for the car More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan Siddiqui
Dec 20, 2024 -

Momentum BMW MINI responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

Dec 20, 2024 -

Momentum BMW MINI responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

December 06, 2024

Absolutely excellent and professional, Mario Vega explained everything in detail and my. Vehicle was fine sooner than expected, I am very happy. Thank you More

by dfpena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vega
Dec 12, 2024 -

Momentum BMW MINI responded

Hi, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 06, 2024

I went in for routine service for my JCWCA4 and it was completed without issue. My service advisor, Cassandra "Cassie" Martinez did an astounding job of keeping me updated throughout the process and answe More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Martinez
Dec 12, 2024 -

Momentum BMW MINI responded

Kelly, we are so pleased you enjoyed your visit to Momentum BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Absolutely excellent and professional Mario Vega explained everything in complete detail and my vehicle was done sooner than expected. Thank you More

by dfpena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vega
Dec 12, 2024 -

Momentum BMW MINI responded

Hi, we are so pleased you enjoyed your visit to Momentum MINI! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2024

Great costumer service! Service advisor was very helpful and got my car ready in a very quick time frame. More

by Nairobia01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed (Sirgo) El Sirgany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheff service advisor
Dec 06, 2024 -

Momentum BMW MINI responded

Hi, we are so pleased you enjoyed your visit to Momentum MINI! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 06, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 30, 2024

Leo is a very helpful and professional person. He made sure that our car has been serviced well. More

by Rubydesiderio1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Martinez
Dec 03, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 30, 2024

Max and Miguel was amazing, they were both super friendly, respectful, polite, and wonderful to talk to and deal with! They made our time here such a great experience! Would definitely come back her More

by mikecanvas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White, Miguel
Dec 03, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

November 27, 2024

Excellent service and getting me a loaner and cleaning the car love this dealership would not take my car anywhere else. More

by Brines04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Nov 28, 2024 -

Momentum BMW MINI responded

Hi, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

BMW Momentum Southwest Service Team knows how to treat the customer right. John Garza was excellent & went over and above to take care of my service. Excellent customer Service .Support Staff from start More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
Nov 27, 2024 -

Momentum BMW MINI responded

Andy, we are so pleased you enjoyed your visit to Momentum MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Nov 27, 2024 -

Momentum BMW MINI responded

Hi Andy, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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