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Momentum BMW MINI - Service Center

Houston, TX

4.9
853 Reviews

853 Reviews of Momentum BMW MINI - Service Center

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April 25, 2024

Haide was awesome as always! It has been great working with her to keep our 2010 Mini Cooper S alive. Her kind demeanor and willingness to help are what keep us coming back More

by pwph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide
Apr 28, 2024 -

Momentum BMW MINI responded

It's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

April 25, 2024

Punctual updates and information. Time was close to provided expectations. Very efficient. Car was cleaned before release. More

by Dkieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Apr 28, 2024 -

Momentum BMW MINI responded

We are so pleased you enjoyed your visit to Momentum BMW! We hope to see you soon!

April 25, 2024

Great service. Service advisor John Garza is very helpful and professional. He’s also very knowledgeable, friendly and easy to work with. More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
Apr 28, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

My service manager Shef Habhab is awesome! He goes above and beyond for his customers. More

by jmcgown1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef Habhab
Apr 27, 2024 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope to see you soon!

Apr 28, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2024

Great service advisor, disappointed didn’t get complimentary car wash & they left writings on windshield More

by JMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterrick Frasier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjel
Apr 27, 2024 -

Momentum BMW MINI responded

Thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 28, 2024 -

Momentum BMW MINI responded

Wattson, we are so pleased you enjoyed your visit to Momentum BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2024

Sufyan Sidiqui provided excellent customer service while their technician was very thorough in trouble shooting and resolving issues. More

by Sam Ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan Siddiqui
Apr 27, 2024 -

Momentum BMW MINI responded

Hi Sam! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2024

My service manager, J W Stephens is excellent. I had an extended warranty that required additional explanation for the needed repairs and JW handled this with a great deal of professionalism and More

by lbsing48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J W Stephens
Nov 01, 2024 -

Momentum BMW MINI responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2024

I had a great experience overall with John. He was very responsive. My car was repaired in a timely manner and the rental car experience went well. More

by Calais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 24, 2024 -

Momentum BMW MINI responded

Calais, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2024

My experience is always very good especially my advisor Brandon he is very Thorough and explanatory ! And great customer service. Thank you so much . More

by terri.teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 24, 2024 -

Momentum BMW MINI responded

Terri, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2024

always great service my advisor Brandon was very helpful , customer relationship was on target . check in was great More

by terri.teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 24, 2024 -

Momentum BMW MINI responded

Terri, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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