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Momentum BMW MINI

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
2,126 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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9570 Southwest Freeway

Houston, TX

77074

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Showing 2,126 reviews

October 24, 2024

Drive in to put new license plates on new car. Very efficient and quick .Thanks More

by harveyzinn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Jackson
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Oct 26, 2024 -

Momentum BMW MINI responded

Hello, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

October 24, 2024

If I could give them a negative 0 I would. This place is the worst dealership ever. More

by Iamljones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sterrick Frasier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice (finance)
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Nov 01, 2024 -

Momentum BMW MINI responded

Hi, thank you for taking the time to share your feedback. We regret your most recent visit with us was not up to the standards we strive for. Please know that we're committed to making things right. When you have an opportunity, please reach out to us at (844) 894-5471 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

October 24, 2024

If you're a woman… AVOID Sterrick Frazier. He uses his job to pick up women. Gives super creepy vibes and makes you feel uncomfortable More

by Iamljones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sterrick Frasier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Momentum BMW MINI responded

Thank you for bringing this to our attention. We take feedback like this very seriously, and we sincerely apologize for any discomfort you experienced. We hold our team to high standards of professionalism, and we are committed to creating a respectful and welcoming environment for every customer. Y our experience is concerning, and we will address this internally to ensure our standards are upheld. If you feel comfortable, please reach out to us directly at (844) 894-5471 so we can discuss your experience further and work to prevent this in the future. Thank you for sharing your feedback with us.

October 23, 2024

Everyone was very helpful. After handling my initial concern, the BMW Service Provider, Brandon Johnson explained all of my options and upcoming services. More

by Pjones_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in Sales
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Oct 26, 2024 -

Momentum BMW MINI responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

October 23, 2024

Ivan and Jason were both Fantastic. Both took the time to see what worked best for me and made sure I was well taken care of. Cannot thank them enough for their patience, professionalis More

by tcnelson89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Momentum BMW MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

Very nice to work with. I feel I got a good deal and a great vehicle. More

by santos306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Curo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
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Oct 25, 2024 -

Momentum BMW MINI responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2024

I was kept up-to-date on the progress of my vehicle's repair. I received emails, phone calls, a video of the damage, and a detailed estimate for the cost of repair. My service advisor was Cassandra Marti More

by C.Paris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Martinez
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Oct 26, 2024 -

Momentum BMW MINI responded

Hi, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

October 21, 2024

I’ve been with BMW for a while and I love the customer service and how you care about your customers and your cleanliness More

by Katrina Laday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Momentum BMW MINI responded

Hi Katrina, thank you so much for your positive comments about Momentum BMW! We look forward to your next visit! Take care!

October 21, 2024

Robert was awesome as always. I always go there for any work on my car and the experience is always amazing. More

by AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Borham
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Oct 26, 2024 -

Momentum BMW MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 21, 2024

Great dealership and outstanding sales representative. Will be back on my next BMW purchase at Momentum More

by Emiliovaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Momentum BMW MINI responded

Hi, thank you for sharing your positive experience! We hope to see you soon!

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