Momentum BMW MINI

I took my BMW SW location to get an oil change. I thought my vehicle was still under warranty, Nothing was wrong other than a routine oil change. I asked them to check to see if other issues . I r I thought my vehicle was still under warranty, Nothing was wrong other than a routine oil change. I asked them to check to see if other issues . I received a loaner for a couple days. I got a callback from my advisor, stating that my warranty is no longer good. He told me everything on my vehicle was OK. I picked my vehicle up yesterday June 13. While driving home I made one stop. When I got back in my car immediately THE CHECK engine light comes on. How ironic is that !!! I called my advisor today and let him know that, I thought it was strange that my check engine light came on after I just brought my car in to get a a regular oil change. I drove my car back to BMW on SW location today, June 14. My advisor had them check it out for me. They apparently, reset the check engine light and I was told if it comes back on I would probably need a thermostat. I didn’t have ANY ISSUES with my car before bring it to the dealer for a regular oil change. I have an issue with the timing and question the service recommendation. Not a Happy Customer !!! More

Sufyan was a great help as always. Very polite and professional. Amazing service and always on time Very polite and professional. Amazing service and always on time More

I like Momentum BMW. They do have great customer service . I will come back for the next service. They do have great customer service . I will come back for the next service. More

I was met with sincere kindness and dedication to make the customer feel welcomed and wanted. the customer feel welcomed and wanted. More

Very good service in bmw. I liked my surveyor good guy. Will come back soon. I liked my surveyor good guy. Will come back soon. More

You guys have always been very respectful and courteous and kind to me. That's why I keep coming back. and kind to me. That's why I keep coming back. More

Rocky was the salesman for my fiancé and I. We have bought several cars in the past but there had never been an experience as desirable, smooth, customer centered, and Swift as this experience! We have bought several cars in the past but there had never been an experience as desirable, smooth, customer centered, and Swift as this experience! Rocky definitely went above, and beyond, while exceeding every single expectation that we had during the entire process, which was seamlessly fast! He did everything in his power to make sure we were able to take the car that we desired. He worked with the upmost integrity. You could absolutely tell that he loves the job that he does, takes pride in the work that he provides, and gives each individualized customer the best experience possible. We will definitely be returning to purchase another vehicle with this dealership and continue to do business with this particular dealership, just based off the experience that was provided. We also want to make sure we recognize Shan as he also provided an amazing test drive experience for us. He answered all the questions thoroughly when we were testing out the car. They are both very knowledgeable in the service they provide and take great pride in what they do! They both quickly addressed any concerns that we may have had, and rectified them all expeditiously. We are beyond impressed. We are beyond grateful. We are beyond amazed and Happy with our new vehicle and the service provided! Thank you, thank you, Thank you so much Rocky and Shan!!!! More

I have always been treated exceedingly well by each of the employees at this dealership. I especially appreciate the depth & breath of my Service Advisor’s knowledge & his attention to detail. the employees at this dealership. I especially appreciate the depth & breath of my Service Advisor’s knowledge & his attention to detail. More

Erica and Tommy was phenomenal and made me feel as a valued customer from the minute I walked in that door. So far the people I've met at that dealership have been very helpful and I look forward to a v valued customer from the minute I walked in that door. So far the people I've met at that dealership have been very helpful and I look forward to a very long term relationship with you guys. I'll definitely be recommending you guys to other family, friends, clients and anyone looking to purchase a vehicle. More

Prompt, courteous, and respectful service. ...listened to all our needs. A need they do have is a touchless car wash...then all would be perfect!!! ...listened to all our needs. A need they do have is a touchless car wash...then all would be perfect!!! More