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Momentum BMW MINI

Houston, TX

4.9
2,093 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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9570 Southwest Freeway

Houston, TX

77074

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Showing 2,094 reviews

October 13, 2024

Very disappointed because the tech failed to reset both oil change and brake fluid service notification and now I have to take the car back to the dealership to get it done by taking some time off my busy More

by ysapog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heidi
Oct 18, 2024 -

Momentum BMW MINI responded

Thank you for reaching out. We'd like the opportunity to turn your experience around. Please reach out to us at (855) 645-6452 at your earliest convenience and we will fix this for you.

October 13, 2024

Josh went extra mile to get my college-age daughter's car serviced on short notice. I am happy with the results. Josh communicated effectively and is easy to work with. The tire service rep was helpful as we More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sanchez
Oct 18, 2024 -

Momentum BMW MINI responded

Hi Todd, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2024

From the moment I pulled in the service bay, I was immediately taken care of. Sufyan Siddiqui took all my information to set me up in the system and kept me informed the whole time, had my car washed, More

by jaservices1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan Siddiqui (5 stars)
Oct 18, 2024 -

Momentum BMW MINI responded

Hi, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2024

Everyone was extremely professional and customer service was great and helpful throughout the whooe process More

by Michael johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Josey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Momentum BMW MINI responded

Michael, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

October 09, 2024

Excellent customer service from Momentum BMW. NIck went above and beyond searching for what I wanted that had to be transferred from another dealership. Tatiana was great in helping me get someon More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Curo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Nofal
Oct 12, 2024 -

Momentum BMW MINI responded

Lisa, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2024

Everyone was great and took care of me. But now I have oil leak that I did not have before. More

by Robert Greer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Oct 13, 2024 -

Momentum BMW MINI responded

Hello Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2024

The dealership the people are first class. However part replacement cost are super high and outrages More

by referee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day.

October 09, 2024

Brandon in Service awesome service kind and very helpful. He was knowledgeable about the service and verified all options More

by yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Momentum BMW MINI responded

Yolanda, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! We look forward to your next visit! Take care!

October 07, 2024

I have been waiting for a follow call from the sales manager for four days. I was put on hold for 25 minutes by one of the clerks who answers phones. More

by caren04@att.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bjorn Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Momentum BMW MINI responded

We appreciate you taking the time to leave us your feedback and for giving us an opportunity to improve. When you have an opportunity, please reach out to us at (855) 645-6452 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

October 07, 2024

The dealership, its sales, finance and other personnel was friendly, courteous, cooperative, knowledgeable and very helpful. More

by Kinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 12, 2024 -

Momentum BMW MINI responded

Kinn, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!

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