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Momentum BMW MINI

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
2,178 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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9570 Southwest Freeway

Houston, TX

77074

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Showing 2,178 reviews

July 13, 2023

I bought my first BMW and its a Great car but the you can not trust the dealer. My advice to you is when you negotiate the final price the dealer tends to stretch the truth. Get everything in writing before More

by czmoment
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phillip. Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Momentum BMW MINI responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (855) 645-6452 when you can so we can address this situation directly. Thank you and have a great day.

July 13, 2023

Momentum BMW sells a great product but you can not trust them! When they try to sell you accessories be especially careful. Before you agree to anything, get it in writing first because they are known not More

by czmoment
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phillip. Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Momentum BMW MINI responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (855) 645-6452 when you can so we can address this situation directly. Thank you and have a great day.

July 11, 2023

The employees are very organized and very courteous with myself (clients ) with what I saw around the dealership. Staff is ver friendly More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haile
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Jul 20, 2023 -

Momentum BMW MINI responded

Lily, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 20, 2023 -

Lily responded

Thank you

July 11, 2023

Great service experience! I was impressed with the communication tools used that allowed for prompt response between the advisor and myself (i.e. messaging directly to adviso More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Jul 20, 2023 -

Momentum BMW MINI responded

Amber, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2023

I had a great experience at BMW momentum on one of busiest days of the week (Friday). Sean took care of my concerns, helped me understand things I didn’t know and communicated with me in a timely fas More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Jul 20, 2023 -

Momentum BMW MINI responded

Amber, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2023

Excellent customer service and highest quality workmanship. More expensive than the neighborhood mechanic but much more trustworthy. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shafee Habhab
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Jul 20, 2023 -

Momentum BMW MINI responded

Sherry, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2023

Great service and great responsive. Thanks again for your help on the maintenance on my car. More

by aldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
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Jul 20, 2023 -

Momentum BMW MINI responded

Hi Aldo, thank you so much for your positive comments about Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2023

Best experience I’ve had in a dealership. Great sales and finance professionals, very accommodating. More

by andrewkirwin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2023

This is the best BMW dealership in the Southwest. Shaffee is the best Service Advisor I’ve ever had. Tommy Kuranoff is the finest GM I’ve ever worked with. More

by G Keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selvin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Momentum BMW MINI responded

We're happy you found our staff to be so supportive during your experience here at Momentum BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2023

Excellent customer service. Haydé was very kind. The service was very fast and professional. Everything ok. More

by Jose Saldivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haydé from Service
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Jul 20, 2023 -

Momentum BMW MINI responded

Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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