Momentum BMW MINI

Pleasant experience at Momentum BMW. I was shopping for Pleasant experience at Momentum BMW. I was shopping for 2021 X5 earlier this week. They have plenty of inventory. The employees are very profession Pleasant experience at Momentum BMW. I was shopping for 2021 X5 earlier this week. They have plenty of inventory. The employees are very professional and friendly. The sales representative Jeff was very helpful and courteous went above and beyond in taking me to test drive, explaining all the new technology features that come in new X5/ Premium package. The Price negotiation was very easy. The sales manager stopped by couple of times to check on and to thank me towards the end of purchase. Jason took care of finance part. He was friendly, very knowledgeable walked me through the documents that I need to sign, recommendation of additional warranties etc.,. to make informed decision. Overall it was a pleasant experience and stress free in buying a new car. I would definitely recommend this dealership to others. More

Selvin was so professional and went above and beyond . This is my second time working with him and we will definately love to work with him again. He went the extra mile for us. This is my second time working with him and we will definately love to work with him again. He went the extra mile for us. More

This is a very well organized and informative team, everyone from the salesman to the business manager knows the vehicles in the dealership. Our sales associate, Selvin was very helpful in finding the everyone from the salesman to the business manager knows the vehicles in the dealership. Our sales associate, Selvin was very helpful in finding the right car for us. Everyone we came into contact with at this dealership was very polite and the place is so NICE! More

We have bought five BMWs from Momentum . They are usually a good dealership. A little costly on service. Employees are friendly and try to accommodate. a good dealership. A little costly on service. Employees are friendly and try to accommodate. More

Momentum BMW in Houston is a very large dealership and a relatively new facility. When you buy a car there you are forced to also buy fabric/paint protection and anti-thief products. They have already been relatively new facility. When you buy a car there you are forced to also buy fabric/paint protection and anti-thief products. They have already been applied to the vehicle so they cannot be undone. They did remove the fabric/paint product from my final price but I do not have the warranty. This is so silly because it has already been applied to the car. This indicates how much profit they make. But the worst part of my experience with Momentum was that I waited over 3 hours to pay for the car. I think this was because I was not financing the car with them and they will not make extra money in the form of interest on a loan. They totally had no respect for my time and for me as a customer. I was so ready to walk out of there after 3 hours of waiting. Finally, we finished the payment process. When I got home and looked at the paper work I noticed they added a line item called vehicle inventory tax. My final price was not changed but this fee is not suppose to be pass to the consumer. Would I be wrong to call them crooks. More

Exceptional service and professionalism. I would highly recommend this dealership. Returning next month to purchase a vehicle for my wife. Beautiful facility with friendly staff. recommend this dealership. Returning next month to purchase a vehicle for my wife. Beautiful facility with friendly staff. More

First, the service department is very efficient and our personal service agent is excellent. Second, the sales representative is very knowledgeable and helps to make the buying process less painful for us. personal service agent is excellent. Second, the sales representative is very knowledgeable and helps to make the buying process less painful for us. And finally, the dealership is very good about social distancing and hand sanitizing. More

First off NO PRESSURE. The entire staff really wanted me to make an informed decision. Curtis was my sales rep. Lauderdale is who I dealt with in finance. Curtis did not try to upsell me to a different car. to make an informed decision. Curtis was my sales rep. Lauderdale is who I dealt with in finance. Curtis did not try to upsell me to a different car. Curtis came to pick up my wife and I at the airport. He was great! Lauderdale did not pressure me into anything. She laid out all of the options and respected my decision. More

Great experience. Especially during this Covid-19 pandemic. The sales team went above and beyond. The car is in great shape for a used 2013! pandemic. The sales team went above and beyond. The car is in great shape for a used 2013! More

Horrible dealership.salesman Patrick had me drive 30 minutes for a sold vehicle and then tried to sell me another vehicle. Very unprofessional and unethical. Please don't do business with them. minutes for a sold vehicle and then tried to sell me another vehicle. Very unprofessional and unethical. Please don't do business with them. More