Mohegan Lake Volkswagen

I was the first to buy a new 2012 Passat from the dealership, and yet they really knew the in's and out's of the car. I loved the feeling of exclusivity they gave me by telling me that I was their f dealership, and yet they really knew the in's and out's of the car. I loved the feeling of exclusivity they gave me by telling me that I was their first sale of this car. I left the dealership with the confidence that I got a good a deal and the right car for my needs (family of four). The car was spotless and waiting for me as I drove into the dealership, up front and looking beautiful. David and his boss Mark are first class and made my young kids feel like they were part of the buying processes by asking them questions that ultimately gave me the answers I needed to hear to make the final decision. More

The VW/audi dealer was pleasant to work with. Th time frame to purchase a car was extremely quick. All of the personell were both friendly and helpful. They all were knowledgeable in their respective a frame to purchase a car was extremely quick. All of the personell were both friendly and helpful. They all were knowledgeable in their respective areas. Irate this dealership as an efficient, orderly place of business. It was an extremely easy transaction . I would gladly return purchase. More

It is with great pleasure and satisfaction that I write to commend “Z”, the gentleman who sold me my new 2011 VW 4Motion Tiguan. “Z” exemplifies the standard of excellence in business protocol which we to commend “Z”, the gentleman who sold me my new 2011 VW 4Motion Tiguan. “Z” exemplifies the standard of excellence in business protocol which we once took for granted. He answered every single of my questions, three times. He was familiar with the vehicle I wanted. He knew the different Tiguan models offered by VW, and made it very clear to me the tremendous value I was getting for my money. “Z” returned all six of the calls he promised to return during the course of the negotiation and purchase of the vehicle. He never once tripped over his own shoelaces. He knows the business. He is a pro and I don’t say that lightly. I also happen to be not too easy a fellow to interact with, yet, not once did he fail to comport himself with great courtesy and patience when speaking with me. When I asked him to try to reduce the final quote I was given, he politely told me would, calling me the next day, at 9:15 am, just as he said he would, with an answer to my request. Given the prevalence of mediocrity that sadly has come to define the New America, I commend you sir for the 5 Star business model you have achieved. The quality of service and integrity “Z” has shown have left a lasting impression, enough so that I intend to purchase all future motor vehicles from your dealership, without question. And I live in the middle of New Jersey. When I find the excellence in service I was provided by “Z”, I make it a point to reward such efforts by directing all my future business to that same company, to the same person. More

Excellent customer service and professionalism. 5 Excellent customer service and professionalism. 5 stars for Mr. Stephen Clarke. He took care of all the logistics with the car and got a replacemen Excellent customer service and professionalism. 5 stars for Mr. Stephen Clarke. He took care of all the logistics with the car and got a replacement trunk mat that was missing from the car. I highly recommend him for any of your future car inquiries! More

I went to this dealer because I had used there service department many years ago for a 1973 (restored) VW Beetle and always wanted to buy a GOLF TDI. I finally decided to treat myself to a new car and had department many years ago for a 1973 (restored) VW Beetle and always wanted to buy a GOLF TDI. I finally decided to treat myself to a new car and had the most pleasant car buying experience I ever had. My salesman, Stephen Clarke, was wonderful - he was thoughtful, well-informed, made me comfortable and by the time I signed on the dotted line I left with not one single regret. He made the entire experience a joy! The other folks in the showroom were equally pleasant and kind to me. This was the first time I felt totally comfortale making such a large purchase, had no "buyer's remorse" and I know I would do it again in a heart beat. I never felt pressured in any way nor did I experience any of the "dealer role playing" that I had experienced at other car brand dealerships. I probably sound like I am on the payroll but it is really so rare to have such a positive experience that I have to gush about it! More

After a prior/poor experience with Audi at Mohegan Lake, we decided to try Volkswagen, and were very pleasantly surprised. We asked for the best price to make the deal and had an agreement within minutes. we decided to try Volkswagen, and were very pleasantly surprised. We asked for the best price to make the deal and had an agreement within minutes. All the information was well presented and Steve spent the time going through the specs with my son, even after the sale was completed. More

I wanted a specific car and couldn't find one locally. I did and online search and found Mohegan Lake Volkswagen. They had the car, in my desired color, at a great price, and it's Certified Pre-Owned. I dro did and online search and found Mohegan Lake Volkswagen. They had the car, in my desired color, at a great price, and it's Certified Pre-Owned. I drove from PA to NY to buy it. Steve Wells answered my many questions, via email, and was very helpful from start to finish. My car buying experience was amazingly smooth and I love my "new" car! I highly recommend both Steve and Mohegan Lake Volkswagen. More

I walked in and met with David Slavin on a Volkswagen Tiguan. David was so helpful and the best salesman I could have worked with. I am now the happy driver of a brand new car! My car is great and I a Tiguan. David was so helpful and the best salesman I could have worked with. I am now the happy driver of a brand new car! My car is great and I am very happy. I recommend this dealer to anyone. Thank u!!! More

my review of mohegan mohegan lake motors-your sales representative stephen clarke is most certainly a plus plus for your organization. Stephen's personality, knowledge, his willingness to return calls, representative stephen clarke is most certainly a plus plus for your organization. Stephen's personality, knowledge, his willingness to return calls, get answers to questions along with price and reputation made the sale. if your maintainance and repair are par to your sales department then your batting one hundred. thanks for making my choice so easy. edward lutz More

Never had a more pleasant experience in getting a new car. Everyone was very knowledgeable, helpful & friendly. Did not feel under pressure to buy. They took the time to explain everything, took the car. Everyone was very knowledgeable, helpful & friendly. Did not feel under pressure to buy. They took the time to explain everything, took the car I was interested in a road trip. I would buy from this dealership - price was fair. More