Mohawk Honda - Service Center

Mike Malone in Service is the person to see if you want the job done right. He will go above and beyond with his customer service, and knowledge. the job done right. He will go above and beyond with his customer service, and knowledge. More

I posted a review yesterday about my dissatisfaction, I am happy to say I received an email and a follow up phone call. They will be picking up my car tomorrow to rectify the situation. Thank you Mohawk Ho am happy to say I received an email and a follow up phone call. They will be picking up my car tomorrow to rectify the situation. Thank you Mohawk Honda for resolving my concerns. More

I was approached to see if I might want to upgrade to a 2020 CR-V EX-L from my 2018 lease. I met with Cameron and everything went very smoothly for this transaction. This is my 5th CR-V and 3rd one from 2020 CR-V EX-L from my 2018 lease. I met with Cameron and everything went very smoothly for this transaction. This is my 5th CR-V and 3rd one from Mohawk Honda. being my 3rd from Mohawk speaks volumes for this agency. Cameron is professional, and easy to work with. I would also like to thank Dalton who was my tech advisor and did a great job as well. A++++++++++ to both. More

I've been dealing with Mohawk Honda for 3 1/2 years and this recent experience was like every other one in the past...smooth, thorough and customer-friendly. Tim Veeder was a pleasure to work with. He wi this recent experience was like every other one in the past...smooth, thorough and customer-friendly. Tim Veeder was a pleasure to work with. He wisely pointed out options I should consider for my Pilot...which I did and I subsequently booked the scope of work recommended...especially as my Pilot has 108,000 miles on it. The work completed was done in a timely fashion and I'm very pleased with the results. A big thank you to Tim for the outstanding service received. More

I have a positive experience every time I bring in my car for scheduled maintenance. My service advisor today, Brian, was very courteous and professional. Top-notch work that is fairly priced. Highly recomme for scheduled maintenance. My service advisor today, Brian, was very courteous and professional. Top-notch work that is fairly priced. Highly recommended! More

Mike did a virtual appraisal of my vehicle. He was wonderful to deal with, professional and personable. I then brought my vehicle to the location for them to do a once over in person before submitting wonderful to deal with, professional and personable. I then brought my vehicle to the location for them to do a once over in person before submitting the appraisal and everything was the same from the original. I would highly recommend. More

My only complaint is I wish I was told before negotiations that you now have to pay for small scratches, etc at end of lease. negotiations that you now have to pay for small scratches, etc at end of lease. More

Hi to Hohawk Honda,Thank you for your kindness in my new Hi to Hohawk Honda, Thank you for your kindness in my new purchase. Luis Morales is a great sales person to work with for me and my daughter. He made Hi to Hohawk Honda, Thank you for your kindness in my new purchase. Luis Morales is a great sales person to work with for me and my daughter. He made the experience personal. Sincerely Barb O'Meara More

Air conditioner disaster I love my first Honda- a 2017 Civic and my air conditioner quit as in no cold air whatsoever. I brought the car in , knowing that there was a condens I love my first Honda- a 2017 Civic and my air conditioner quit as in no cold air whatsoever. I brought the car in , knowing that there was a condenser recall in November. The car was found to have a condenser leak but ALSO a compressor leak!! and the cost for fixing the compressor was possibly 1200 dollars-- for a three year old car with 16,900 miles on it in superior condition and I mean superior. The car looks brand new. Brian Peters stated that he would call Honda and see about a warentee since the car was only 29 days over the three year limit. He called and told me the entire problem would be 100 percent covered-- music to my very upset ears. I had already begun to consider fixing the Honda and then getting a subaru. Now I am glad I don't have to do that as I am please this was FAIR and proper treatment. Thanks to Brian and thanks to Honda More

Car Service We took our vehicle to Mohawk Honda due to a warning light re: gas fuel gage. Come to find out chipmunks had eaten the wires. This was going to be a We took our vehicle to Mohawk Honda due to a warning light re: gas fuel gage. Come to find out chipmunks had eaten the wires. This was going to be an expensive repair and also leaving us without a car for 2-4 days. Brian Peters assisted us with a rental car as well as completing the repairs sooner than expected. He also explained 75% of these claims are picked up by insurance. I told Brian I called the insurance company earlier that day and they told me "animal issues" were not be covered. He encouraged me to contact them again and within 24 hours the claim was filed and we received our money. Brian kept in contact with us as each step transpired. Many thanks to Brian Peters and the other employees of Mohawk Honda Service Department for going above and beyond! More