Mohawk Honda - Service Center

I went to the service department on Saturday for an oil change and tire rotation. The service associate was very helpful and explained everything to me. I ended up not needing the tire rotation but i did n change and tire rotation. The service associate was very helpful and explained everything to me. I ended up not needing the tire rotation but i did need two other thingss taken care of. Mohawk Honda has amazing customer service.! While in the waiting room, Mark Ellis, saw my son and I sitting and came over and checked to see how everything was going! More

Bought cars from Mohawk Honda. Great experience with Mike Benice. Service with Ian O’Connor was stellar and he was a stickler for detail. Awesome Benice. Service with Ian O’Connor was stellar and he was a stickler for detail. Awesome More

Jonathan Higgins is absolutely fantastic! He was so nice and professional, and he really made sure I was happy with the service. Thank you for a great service experience A+ and professional, and he really made sure I was happy with the service. Thank you for a great service experience A+ More

I am giving a 5 star rating on behalf of Mike Malone who went out of his way to make sure I was a satisfied customer after my initial disappointment in the $1,000 glass coat pro application to the used car went out of his way to make sure I was a satisfied customer after my initial disappointment in the $1,000 glass coat pro application to the used car I had just purchased! He had the service redone and my car now has the luster and shine I was initially looking for! More

Went in to service a vehicle and possibly purchase a second car,,,,,,,,,Ashley Dobbs is always great in service dept.,,,,,,MJ assisted with choice of new car purchase and understood the Honda product v second car,,,,,,,,,Ashley Dobbs is always great in service dept.,,,,,,MJ assisted with choice of new car purchase and understood the Honda product very well. Sondra Somple well versed in knowledge of the need for a service contract and Honda potential paint issues...... Great, friendly team at Mohawk Honda.. More

John Higgins and Anita were extremely helpful finding John Higgins and Anita were extremely helpful finding the source of our problems keeping us abreast during a four hr stay. Thanks B&P Fonda John Higgins and Anita were extremely helpful finding the source of our problems keeping us abreast during a four hr stay. Thanks B&P Fonda More

Ms.Dobbs is extremely helpful and professional. Every time I show up she greets me with a hello and actually takes the time to ask how I am doing. She is always honest and upfront with me. time I show up she greets me with a hello and actually takes the time to ask how I am doing. She is always honest and upfront with me. More

John is a great service advisor. He never tries to push unnecessary services. He is great about letting me know what needs to be done right away and what things can wait. I brought my car in for an inspe unnecessary services. He is great about letting me know what needs to be done right away and what things can wait. I brought my car in for an inspection, oil change and to have tires checked as I had a slow leak in one of them. As always, John was able to get me in quickly. Service was great and it turned out it was just a bad seal on the tire. It is great to be able to bring in your car for service and know that you won't be taken advantage of. If you want to work with someone you can trust, reach out to John Higgins. Thank you @Scott Risley for recommending John as my service advisor when I bought my CRV. Extremely satisfied and would not hesitate to recommend John as a Service Advisor or Scott if you are looking for a new vehicle. Mohawk Honda truly does treat you like family. I would always choose a family dealership this rather than one of the various online purchasing options you see advertised all the time. You don't have the connection and trust that you have with a local dealership. More

Great and personable customer service as always with John Higgins. Explains things thoroughly and answers all questions with helpful information and insights. Good experience all the way around and glad to b Higgins. Explains things thoroughly and answers all questions with helpful information and insights. Good experience all the way around and glad to be a returning customer. More

My brakes failed this morning on a car I bought elsewhere. Mohawk got me in quickly and drove me home to wait. They called me with the diagnosis soon after which Ashley explained clearly and concis elsewhere. Mohawk got me in quickly and drove me home to wait. They called me with the diagnosis soon after which Ashley explained clearly and concisely. They completed the work by mid afternoon. They sent another car to bring me back to the service station. Their driving was complimentary. The drivers were both polite, professional. The service advisor, Ashley, was excellent throughout. The price was extraordinarily fair. What could have been an especially bad day ended up being a great day due to the positive attitudes, expert knowledge and service, and professionalism shown by each person I dealt with along the way - from the guy who answered the phone in the morning who showed flexibility in scheduling my appointment to the guy who wished me well out the door. As mentioned, Ashley was great - and I didn't even tell you about how she saved me money without compromising workmanship or quality. Thank you Ashley and everyone at Mohawk Honda. I have never had such a good experience with servicing cars in my 35 years of owning cars. More