Mohawk Honda - Service Center

Hometown Dealer Came in for a heavy vibration on my vehicle, I was put in touch with Jeremy and he offered to take a test drive with me to try and replecate the noise Came in for a heavy vibration on my vehicle, I was put in touch with Jeremy and he offered to take a test drive with me to try and replecate the noise and sure enough he heard it and got me in the shop right away. Mohawk Honda is a wonderful dealership with some great people, I look forward to seeing Jeremy again for all my future service needs! Thanks again! More

Great Service and Staff Brought my car in for a squeaky noise, oil change and tire rotation. The squeak was a known problem per a bulletin and there was no charge. Everythin Brought my car in for a squeaky noise, oil change and tire rotation. The squeak was a known problem per a bulletin and there was no charge. Everything was done very timely and the staff was very friendly and helpful. More

Great experience Gerard is always friendly, knowledgeable, and honest to deal with. Great experience all around. Have always serviced my cars at Mohawk Honda and would Gerard is always friendly, knowledgeable, and honest to deal with. Great experience all around. Have always serviced my cars at Mohawk Honda and would recommend them to anyone. More

Quality Customer Service I've been a multi car customer for 15 years. Today's service appt. and several weeks ago with Nick was a reminder why I keep coming back. Everyone is I've been a multi car customer for 15 years. Today's service appt. and several weeks ago with Nick was a reminder why I keep coming back. Everyone is so friendly and helpful. Nothing else compares. Keep up the good work and the awesome service!!! More

Great Customer Service Very helpful, courteous and the wait was not too long! It is very nice to go to a dealership where you feel great knowing that experienced, well-trai Very helpful, courteous and the wait was not too long! It is very nice to go to a dealership where you feel great knowing that experienced, well-trained technicians are working on our cars! More

Outstanding service team I've purchased and serviced cars at Mohawk Honda for many years. They have an outstanding service team that greets me with a smile time and time again I've purchased and serviced cars at Mohawk Honda for many years. They have an outstanding service team that greets me with a smile time and time again. Car problems can be a headache but they always seem to make things easier. That's how customer service should be. More

Courteous and professional Gerard Hamedy, Service Advisor, smiled warmly and greeted us as soon as we exited our car. He was the same one who outlined the services it receive Gerard Hamedy, Service Advisor, smiled warmly and greeted us as soon as we exited our car. He was the same one who outlined the services it received and wished us a great weekend. We couldn't ask for more. More

Service inquiries '09 Accord - Brakes Lisa Valentino was very patient with my continued inquiries on the brakes for my '09 accord. The brakes for that year accord are a mess. Not Lisa or Lisa Valentino was very patient with my continued inquiries on the brakes for my '09 accord. The brakes for that year accord are a mess. Not Lisa or the dealerships fault, but they have been patient and helpful with my attempts to fix the problem. Anita in parts is also a very helpful, her customer service is outstanding amongst a very talented staff. Mohawk Honda is head and shoulders above any other dealership in their category. Thanks More

Very Friendly and Nice but Service Performed Has Been Sloppy I dread my service visits at MH because something always seems to go wrong. Everyone is very friendly but the technicians performing the work are slo I dread my service visits at MH because something always seems to go wrong. Everyone is very friendly but the technicians performing the work are sloppy. I was just there to have my taillight replaced. I was called when the job was done and given my keys to be on my way. I was almost out the door when I thought I should check my signal lights. The signal on the light that was replaced was not working. How could the tech release the car back to the customer without checking this? Part of my invoice was a document even indicating this was checked (where it obviously wasn't). I would have been extremely upset if I had left without realizing this, only having to turn around and make another trip back the next day to fix it. My trip prior to this was purchasing 4 brand new tires and spending $800+. The next day one of my new tires was flat. Back to MH I went. They did a soapy wash and found a defective stem valve that was leaking. Why wasn't that done after they put the new tires in the first place to avoid a problem and a dissatisfied customer? I need to take time off work for all these trips and it's not convenient at all. Bottom line, I value service work being done right the first time over being told "sorry about that" in a friendly way. More

Very pleased I am very happy with the service I receive at Mohawk Honda. I have recommended them to friends and family on multiple occasions and would definitely s I am very happy with the service I receive at Mohawk Honda. I have recommended them to friends and family on multiple occasions and would definitely spend my money their again. Good Job. More