408 Reviews of Mohawk Honda - Service Center
lease car We had a great experience once again with Kurt Montanye and Mohawk Honda. We would recommend Mohawk Honda to anyone looking to buy or lease a very de We had a great experience once again with Kurt Montanye and Mohawk Honda. We would recommend Mohawk Honda to anyone looking to buy or lease a very dependable well made car. We will be back in three years. More
Took care of our needs and lstened to what our concerns were Brian explained everything and took the time to make sure i was comfortable and understood what was happening. This makes me want to return in order t Brian explained everything and took the time to make sure i was comfortable and understood what was happening. This makes me want to return in order to make sure i don't feel like im being taken advantage of.. More
Great service, helpful people I've been to Mohawk Honda three times, and each time has been a great experience. Their service is thorough, and the staff is friendly, helpful, and e I've been to Mohawk Honda three times, and each time has been a great experience. Their service is thorough, and the staff is friendly, helpful, and efficient, and went out of their way to put a smile on each face in the waiting room-albeit if the singing staff made everyone a little curious for their sanity. =] Thank you! More
Service Department-Above and Beyond to Please me! Lisa Valentino and her staff at the service department really know how to care for their customers! I was there for service on my Honda and it was Lisa Valentino and her staff at the service department really know how to care for their customers! I was there for service on my Honda and it was great! They did everything I needed but then exceeded my expectations in so many ways! They always are ready to accommodate the customer's needs so having your vehicle serviced is pain free! Thanks-you guys rock! More
Thanks for the great service! Frank Cupernall was great! Kept me up-to-date, got me a loaner and worked on the price by finding used parts for my 12-year-old car. Frank Cupernall was great! Kept me up-to-date, got me a loaner and worked on the price by finding used parts for my 12-year-old car. More
Nicole Kearbey - Excellent Service Advisor I brought in my Honda Element for service recently and Nicole was extremely helpful; courteous and knowledgeable. Through what was a problematic episo I brought in my Honda Element for service recently and Nicole was extremely helpful; courteous and knowledgeable. Through what was a problematic episode I had nothing but good experiences with this service center, and Nicole in particular. I would heartily recommend their services. More
Thanks to Service Department - Jeremy Ecker To Whom may concern, I am speaking about my experience with Mohawk Honda from purchase last year of my 2014 Civic Si car. Every time I was there for To Whom may concern, I am speaking about my experience with Mohawk Honda from purchase last year of my 2014 Civic Si car. Every time I was there for the service. Mr. Jeremy Ecker would do his best to meet my requirement. First 2 times, when I went to Honda for service, Jeremy Ecker, would walk to my car to take the information. I feel I am a VIP (May 30, 2014 and Jan 7, 2015) Third time Feb 23, 2015, I got Douglas Glass’s support. Good job as well. Forth time, in May, I was to get an estimate; Thanks to Jeremy, he helped to make an appointment with Patti Ferris-Kiskis. Fifth time, on June 6, 2015, Need inspection, Thanks to Jeremy’s service, quick and easy DONE. Sixth time, in August, my tire pressure low light was on, Thanks to Doug’s service. Seventh time, Sep 25. my tire pressure low light was on, my co-worker told me it's possible I got a nail in my tire. Thanks to Jeremy’s kindness and excellent service. My experience in Honda, I would like to say Jeremy and Douglas deserve to get promoted to be a team leader or manager in the service department. I deeply appreciate their attitude and manner, Sincerely, Vicki Chen PS, I rated this service center to be "EXCELLENT" because of Jeremy and Douglas. More
'Enjoyed the experience Service was done in a little over one-half hour. The overall environment is very cordial and friendly. My service advisor, Nicole Kearbey, was terri Service was done in a little over one-half hour. The overall environment is very cordial and friendly. My service advisor, Nicole Kearbey, was terrific! Thanks, Nicole! More
Alleged DECEPTIVE practices in Service...Hold onto your wall I wish there was a rating lower than one! Been a Honda Customer since 1986 & first time for service at Mohawk Honda for oil change and a specific mino I wish there was a rating lower than one! Been a Honda Customer since 1986 & first time for service at Mohawk Honda for oil change and a specific minor repair (another out of state Honda dealer had already diagnosed two weeks ago while I was on biz trip) The kid (service rep) who waited on me was clueless. Said he would call with estimate for repair. Never called by mid-day. I called. He said I needed $800 repair! I asked for proof. He said they had no diagnostics. I said then fix what I asked. Major disrespect, threats and headache picking up the car. They were caught trying to sell me a repair I obviously didn't need! DECEPTIVE! The GM Nick Bonarico said he didn't need my business! He doesn't have to worry about that! Run, don't walk, AWAY from Mohawk Honda! Don't say you weren't warned! More