Mohawk Honda - Service Center

Service for recall issues (oil consumption/air bag) My wife and I had to visit Mohawk Honda four times( required as part of the recall not the dealer) for a recall issue on my daughters Honda Accord(oil My wife and I had to visit Mohawk Honda four times( required as part of the recall not the dealer) for a recall issue on my daughters Honda Accord(oil consumption). I had the fortunate opportunity of getting Lisa Valentino for Service assistance to address the recall issues. Lisa professionally explained the the steps/protocols needed to suffice the recall issues which enabled us to have the oil consumption issue resolved. When our car was being serviced for the recall she also addressed some brake issues needed and had the repairs taken care of in a timely manner. At the same time she had the brake issues resolved she had recommended we take care of the Air bag recall issue as well. Awesome communication through out all our visits. Time spent in the waiting room was well spent, thank you Mohawk Honda for the customer service you provide to your customers and it was greatly appreciated. Thanks again to both Lisa Valentino and Mohawk Honda for all you did!! More

Service Very good overall for scheduled service. Service performed was explained to me, waiting time was as promised. This is why I buy my cars at Very good overall for scheduled service. Service performed was explained to me, waiting time was as promised. This is why I buy my cars at Mohawk Honda. More

Great first time experience! I went in for my first service for my new Honda Civic and Jenny was my advisor. She provided great service and made sure I was in and out in a timely I went in for my first service for my new Honda Civic and Jenny was my advisor. She provided great service and made sure I was in and out in a timely manner. She's very knowledgeable and provided me with a lot of helpful information! More

Happy Customer Very happy with my Nicole Kearby . She is fabulous and she is the reason I will always deal with Mohawk Honda!! She has perfect customer service skill Very happy with my Nicole Kearby . She is fabulous and she is the reason I will always deal with Mohawk Honda!! She has perfect customer service skills and a great personality.! More

Nicole Kearby made my day! Nicole was incredibly helpful and funny. She made what is usually a mundane service experience entertaining and the time flew by. She is very competen Nicole was incredibly helpful and funny. She made what is usually a mundane service experience entertaining and the time flew by. She is very competent, professional and wonderful to interact with. I hope she is recognized by your dealership as one of the best you have to offer. She made my Saturday! More

First visit Everyone was friendly and eager to help . I have never been here before, and Doug found 4 recalls and was able to takes all of them at this visit. Everyone was friendly and eager to help . I have never been here before, and Doug found 4 recalls and was able to takes all of them at this visit. More

Now I have a radio thanks to Jennifer Estrada During a recent northeast snowstorm, my battery went dead because leaving the flasher on at the end of my driveway. After jumping my 2009 Honda Civic, During a recent northeast snowstorm, my battery went dead because leaving the flasher on at the end of my driveway. After jumping my 2009 Honda Civic, the radio would not work. I looked in every book I had, Finding the code . But some how could not enter the code properly. So a week later I went to Mohawk Honda and Service Advisor Jennifer Estrada quickly entered my code and I no longer drive under radio silence. She was great and very pleasant. Thanks again Jennifer. More

Mohawk Honda took me in from a tow truck and installed a net Great service by Nicole who hooked me up with a tow truck company, fit me in when I arrived and had a new alternator installed before I left. Part Great service by Nicole who hooked me up with a tow truck company, fit me in when I arrived and had a new alternator installed before I left. Part could have been a little less expensive (probably list price) but the service was fantastic. Nicole is a pleasure to work with and should be valued by Mohawk Honda. More

Great service, great employees Came in for an oil change and tire rotation. Was in and out in 45 minutes with fixing a recall. Service was excellent. Love the great customer servic Came in for an oil change and tire rotation. Was in and out in 45 minutes with fixing a recall. Service was excellent. Love the great customer service More