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Mohawk Honda - Service Center

Scotia, NY

4.6
407 Reviews

407 Reviews of Mohawk Honda - Service Center

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January 24, 2019

ONCE AGAIN Beyond EXCELLENT John Higgins of Mohawk Honda is consistently the BEST Service Provider I have ever experienced at ANY dealership!! He really knows HONDAs, inside and More

by BBMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Mohawk Honda responded

Wow thank you BBMac for sharing your experience. Wow 14+ years! Thank you for sharing your experience with the community.

December 31, 2018

Always excellent service I have nothing to say but good things about my experience with Mohawk Honda. My wife and I always enjoy our service and time with you guys. More

by Thetishbite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Rosenbarker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noelle Duquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Becktoft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Horne, Pete Menagias, Mike Hedges
Jan 16, 2019 -

Mohawk Honda responded

Thank you!

November 14, 2018

Over and above, unbelievable but true Andy Guelcher and John Higgins went over and above to reassure I save my money while they save my life, performing maintenance work neccessary that I More

by A.T. Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whole Team , Andrew Guelcher
Nov 16, 2018 -

Mohawk Honda responded

Thank yo so much A.T Marshall for taking some time to share your experience and being a part of the Mohawk Honda Family.

November 12, 2018

Great Service I have had all my service done at this dealer. Always had great service, but my last service was above and beyond my advisor was Awesome More

by mypilot1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Huba
Nov 16, 2018 -

Mohawk Honda responded

Thank you for sharing your service experience with the community.

October 03, 2018

"SPOT ON" My 2009 Accord needed some TLC with some unanticipated repairs. John was great in coordinating it all and explaining everything. He worked very closel More

by Betty Boop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Anderson
Oct 05, 2018 -

Mohawk Honda responded

Hey Betty Boop (love the name) Thank you so much for sharing your experience with the community :).

September 24, 2018

Gasoline smell in car Ashley, at Mohawk Honda went out of her way to resolve my vehicle problem as it was not readily evident what it was. She kept me informed as to the ve More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dobbs
Sep 27, 2018 -

Mohawk Honda responded

Thank you so much for sharing your experience with the community. Thank you or being a part of the Mohawk Honda Family.

September 21, 2018

Amazing Service and Glass Repair Great collaboration between John (Service) and Curtis ( Superior Glass). Both went out of their way to resolve the issue with my windshield in a timel More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis - Superior Glass
Sep 24, 2018 -

Mohawk Honda responded

Thank you so much Tom for sharing your experience with the community, showing our Gold Standard of customer service.

September 18, 2018

Brought in for service I needed to get some much needed repairs done on my car, such as brakes, brake fluid, an alignment etc. the staff was very helpful, friendly, and nice More

by Scott789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Mohawk Honda responded

Thank you so much Scott for taking some time to share your experience about our service department :).

September 18, 2018

Great Experienc! My Honda Pilot was towed to Mohawk Honda and I was scheduled for surgery in Boston the following day. Thanks to John Higgins , he expedited the repai More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Mohawk Honda responded

Thank you so much Richard for taking some time to share your experience of our Gold standard of customer service!

September 18, 2018

Cameron Wynn was great, helpful and knowledgeable I came in for a routine inspection and oil change on Monday. I had been debating about looking into a newer car - HAD a 2016 Civic EX and wasn't sure More

by Girl in gray 2016 Civic 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnna Kennedy, Mike Hedges, Cristina Rossi, Cameron Wynn, Dave Prehoda
Sep 24, 2018 -

Mohawk Honda responded

Thank you so much for taking some time to share your experience with the community we appreciate it! Thank you for being a part of the Mohawk Honda Family. Continue to enjoy your new Civic :)

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