Mohawk Honda - Service Center

Effective, Informative and Relaxing The customer service skills and plethora of knowledge possessed by Ashley Dobbs, Service Advisor was both beneficial and reassuring. Ashley is a well- The customer service skills and plethora of knowledge possessed by Ashley Dobbs, Service Advisor was both beneficial and reassuring. Ashley is a well-rounded professional in her industry and knows a lot about the different faucets of vehicles - sales, maintenance, services, buying vs. leasing and much more. Although I was at Mohawk Honda for a simple oil change and tire rotation, Ashley shared her various experiencing with me, which I truly appreciate. Ashley also communicates very well and kept me informed regarding the process of my vehicle. Although they were running behind due to the demands of other customers, she constantly checked-in on me to ensure I was content and comfortable. After my vehicle was complete, she went over all the information with me in detail and made sure I knew what took place. Ashley is personable, proficient, and transparent, which are crucial skills for a Service Advisor. More

ONCE AGAIN Beyond EXCELLENT John Higgins of Mohawk Honda is consistently the BEST Service Provider I have ever experienced at ANY dealership!! He really knows HONDAs, inside and John Higgins of Mohawk Honda is consistently the BEST Service Provider I have ever experienced at ANY dealership!! He really knows HONDAs, inside and out (even my 2005 ACCORD) and he can and does provide advice and recommendations which are always meaningful to a lay person. He never talks DOWN to any customer and always answers questions professionally and more than politely!! A real asset to a wonderful dealership like Mohawk Honda, as is proven by my 14+ years loyal customer following. More

Always excellent service I have nothing to say but good things about my experience with Mohawk Honda. My wife and I always enjoy our service and time with you guys. I have nothing to say but good things about my experience with Mohawk Honda. My wife and I always enjoy our service and time with you guys. More

Over and above, unbelievable but true Andy Guelcher and John Higgins went over and above to reassure I save my money while they save my life, performing maintenance work neccessary that I Andy Guelcher and John Higgins went over and above to reassure I save my money while they save my life, performing maintenance work neccessary that I may drive again! More

Great Service I have had all my service done at this dealer. Always had great service, but my last service was above and beyond my advisor was Awesome I have had all my service done at this dealer. Always had great service, but my last service was above and beyond my advisor was Awesome More

"SPOT ON" My 2009 Accord needed some TLC with some unanticipated repairs. John was great in coordinating it all and explaining everything. He worked very closel My 2009 Accord needed some TLC with some unanticipated repairs. John was great in coordinating it all and explaining everything. He worked very closely with Sr. Tech Derrick Anderson who made the repairs swiftly and very promptly. These two guys are quite a team. I am very happy with the service I received at Mohawk Honda. More

Gasoline smell in car Ashley, at Mohawk Honda went out of her way to resolve my vehicle problem as it was not readily evident what it was. She kept me informed as to the ve Ashley, at Mohawk Honda went out of her way to resolve my vehicle problem as it was not readily evident what it was. She kept me informed as to the vehicle status as it to 3 days to resolve. More

Amazing Service and Glass Repair Great collaboration between John (Service) and Curtis ( Superior Glass). Both went out of their way to resolve the issue with my windshield in a timel Great collaboration between John (Service) and Curtis ( Superior Glass). Both went out of their way to resolve the issue with my windshield in a timely manner. The quality of the job was excellent! More

Brought in for service I needed to get some much needed repairs done on my car, such as brakes, brake fluid, an alignment etc. the staff was very helpful, friendly, and nice I needed to get some much needed repairs done on my car, such as brakes, brake fluid, an alignment etc. the staff was very helpful, friendly, and nice. It’s rare to go to a dealership and not feel like they are just trying to pinch more money out of you More

Great Experienc! My Honda Pilot was towed to Mohawk Honda and I was scheduled for surgery in Boston the following day. Thanks to John Higgins , he expedited the repai My Honda Pilot was towed to Mohawk Honda and I was scheduled for surgery in Boston the following day. Thanks to John Higgins , he expedited the repair work and had me on my way. I highly recommend Mohawk Honda and service advisor John Higgins Richard More