Mohawk Honda - Service Center

Somebody approaches me right away to welcome me to Service. In a couple of minutes, Caleb comes over and gets my Civic set up for change of air filters. Personally picks me up at lounge when service d Service. In a couple of minutes, Caleb comes over and gets my Civic set up for change of air filters. Personally picks me up at lounge when service done. Very prompt, good service and I'm done with time frame they said. Love Honda service! More

service of my car I am the owner of my fifth Honda. I want to let everyone know that the service I got yesterday by Mohawk Honda was exceptional and excellent. I have h I am the owner of my fifth Honda. I want to let everyone know that the service I got yesterday by Mohawk Honda was exceptional and excellent. I have had service at various dealers in California, and Massachusetts, but none gave me better concern, and attention to detail as well as efficient repair as Mohawk Honda. Service Manager John Higgins and technician Johnny Ferguson consulted with me all the way through their discoveries of problems, advise of repair, and cost of the work. The problems that took me to Mohawk due to a serious breakdown in the car caused me tremendous stress. I was treated with care, compassion and professionalism by everyone at Mohawk. The repairs were performed and my car was returned to me in perfect condition, resolving the repairs of the damage that I thought was going to destroy my car. I can not say enough about this Service Center. They are all wonderful. And I am grateful and so very pleased to applaud John and Johnny for their assistance. I shall return, again and again, no matter how many miles I will drive to get to Mohawk. Thank you, S. Sheppard More

Awesome service experience! I recently had my ‘06 civic serviced for brakes and NYS inspection. My experience with Mohawk Honda service department was excellent. From the momen I recently had my ‘06 civic serviced for brakes and NYS inspection. My experience with Mohawk Honda service department was excellent. From the moment I called to get an estimate to the minute I picked up my “serviced” car I was treated in a kind and courteous manner. Everyone I encountered was pleasant and respectful. Thank you Mohawk Honda Service department for making my experience a great one. I will definitely be back when need be! Your courtesy is appreciated more than you know! More

Service Department to repair frozen front driver's seat The driver's seat would not move forward or backward, and was frozen in a position that was not conducive for driving. I did not make an appointment The driver's seat would not move forward or backward, and was frozen in a position that was not conducive for driving. I did not make an appointment to have it repaired, but just showed up at the Service Department. They took it in with no questions, and had it repaired within 90 minutes. The Service Rep was extremely friendly and helpful. More

Very possitive Took car for oil change and tire rotation. John Higgins goes out of his way to help when I brought car in this time and all the other times I’ve Gone Took car for oil change and tire rotation. John Higgins goes out of his way to help when I brought car in this time and all the other times I’ve Gone to have my car serviced or had a problem. Very satisfied with Mohawk Honda. More

Ashley - Service Advisor extraordinaire! Ashley, I am thrilled with your professional, knowlegeable and courteous service. It is apparent that you work hard, efficiently and get great satisfa Ashley, I am thrilled with your professional, knowlegeable and courteous service. It is apparent that you work hard, efficiently and get great satisfaction from providing top-notch customer service. I am extremely appreciative of your time, effort and thoroughness in “going the extra mile” for me. Your attention to detail revealed that my car’s warranty was close to expiring. I would not have known that without your fact-finding. If I had waited a few months for the next main shop appt, my car would have been out of warranty and the a/c repair would have cost me plenty. Your astute assessment enabled me to have my car’s issue diagnosed the very same day, the part ordered, ensuring that the repair would be covered under warranty. I am very grateful. You are a huge credit to Mohawk Honda and they are lucky to have you on their team! Though Mohawk Honda is not the closest Honda dealer to my home, your professionalism and service make the long, out-of-the-way drive worth my while. I will come to Mohawk Honda for my future Honda service needs. More

Great customer service Mohawk Honda has a great team of service technicians. The desk staff and the auto techs are reliable and conscientious. Ashley Dobbs is terrific and Mohawk Honda has a great team of service technicians. The desk staff and the auto techs are reliable and conscientious. Ashley Dobbs is terrific and should be a trainer for future service desk employees. More

Exceptional, Professional, and Satisfying I purchased my vehicle last year from Mohawk Honda and could not be more proud of my decision. During my time as a customer at Mohawk Honda, Jay Yudev I purchased my vehicle last year from Mohawk Honda and could not be more proud of my decision. During my time as a customer at Mohawk Honda, Jay Yudevich has served as a constant resource with a plethora of knowledge, expertise and advice. Although Jay works in the Sales department at Mohawk Honda, he is well-versed in multiple areas. When I stop by Mohawk Honda to have my car serviced, Jay always makes it a priority to touch base with me to check-in about the vehicle, my level of satisfaction with the services I received, and to inform me of my various options in the future regarding my next vehicle when my lease expires. When I visited by Mohawk Honda yesterday for an oil change and inspection, Jay was engaging with customers and ensuring their needs were met; however, he squeezed me into his busy schedule, which speaks to his level of commitment to his job and customers, both new and returners. Jay never fails to amaze me and exceed my expectations. Thank you Jay! More

Above and beyond service I went in to get my A/C checked, and was disappointed at the news I received. I was told I needed a new part that would cost me 800 dollars. I have a I went in to get my A/C checked, and was disappointed at the news I received. I was told I needed a new part that would cost me 800 dollars. I have a lease still under warranty and couldn’t figure out why this wasn’t covered. After speaking to the GM we got the price down significantly and scheduled my service to be completed. When I went to pick up my car, I was so pleasantly surprised to find that it was covered in full. When I asked what happened, Ashely who was my service rep, had put in a claim to Honda and got my repair covered in full. She went above and beyond to help me get the best deal for this fix and I couldn’t praise her enough for all she did for me. Also thank you to Thomas for showing me some options while debating on my next steps! You were so helpful and kind, and never pushed me into a decision. Thank you!!!! More

Awesome service! Goes the extra mile! Brought car for state vehicle inspection. Upon entering welcomed right away by two service people. Good wait of 30 mins to get done. Ian Connor took c Brought car for state vehicle inspection. Upon entering welcomed right away by two service people. Good wait of 30 mins to get done. Ian Connor took care of my car. Explained to me what was done, what were the results, what should be done next time I come around, even explained standards vs what my car is, really good to know how well my car is performing. And a nice bonus of car wash!!! More