Mohawk Honda - Service Center

Excellent I highly recommend Mohawk Honda for sales and service. They are extremely helpful and "go out of their way to please you". I would hesitate to recom I highly recommend Mohawk Honda for sales and service. They are extremely helpful and "go out of their way to please you". I would hesitate to recommend Mohawk Honda to anyone looking to buy a car or servicing their vehicle. Best customer service ever!! More

So thankful for service after NYS thruway breakdown My wife and I were towed to Mohawk Honda after a breakdown on N.Y. State thruway. Service advisor Ashley Dobbs was VERY helpful in repairing the vehic My wife and I were towed to Mohawk Honda after a breakdown on N.Y. State thruway. Service advisor Ashley Dobbs was VERY helpful in repairing the vehicle and acquiring a vehicle for use while being repaired. We are both in our 70's and were traveling to Albany from Rochester. We received help and respect and are thankful for the service. If we lived in the area, this would be where we would take our vehicles. Thank you to Ashley Dobbs and the service dealership. It is good to see that there are some businesses that truly have employees and a work environment that provides such care and quality service. Anthony and Kathy Giordano, Conesus, N.Y. More

Working with Evan and the Honda dealership has been an extreme pleasure they did everything I expected I also want to mention Samantha who helped me with my car accessories and Michael in the finance depa extreme pleasure they did everything I expected I also want to mention Samantha who helped me with my car accessories and Michael in the finance department who was absolutely wonderful. I would recommend Honda to family and friends without a doubt. Thank you for everything and I love my car. More

excellent dealer organization I brought my Honda in for service today. This is the third or fourth time I have had service performed by Mohawk Honda over the past year. Alway I brought my Honda in for service today. This is the third or fourth time I have had service performed by Mohawk Honda over the past year. Always a great experience. Your service staff is top-shelf. John Higgins. was awesome. While we just met for the first time, he treated my like an old friend. Great personality and demeanor. More

Somebody approaches me right away to welcome me to Service. In a couple of minutes, Caleb comes over and gets my Civic set up for change of air filters. Personally picks me up at lounge when service d Service. In a couple of minutes, Caleb comes over and gets my Civic set up for change of air filters. Personally picks me up at lounge when service done. Very prompt, good service and I'm done with time frame they said. Love Honda service! More

service of my car I am the owner of my fifth Honda. I want to let everyone know that the service I got yesterday by Mohawk Honda was exceptional and excellent. I have h I am the owner of my fifth Honda. I want to let everyone know that the service I got yesterday by Mohawk Honda was exceptional and excellent. I have had service at various dealers in California, and Massachusetts, but none gave me better concern, and attention to detail as well as efficient repair as Mohawk Honda. Service Manager John Higgins and technician Johnny Ferguson consulted with me all the way through their discoveries of problems, advise of repair, and cost of the work. The problems that took me to Mohawk due to a serious breakdown in the car caused me tremendous stress. I was treated with care, compassion and professionalism by everyone at Mohawk. The repairs were performed and my car was returned to me in perfect condition, resolving the repairs of the damage that I thought was going to destroy my car. I can not say enough about this Service Center. They are all wonderful. And I am grateful and so very pleased to applaud John and Johnny for their assistance. I shall return, again and again, no matter how many miles I will drive to get to Mohawk. Thank you, S. Sheppard More

Awesome service experience! I recently had my ‘06 civic serviced for brakes and NYS inspection. My experience with Mohawk Honda service department was excellent. From the momen I recently had my ‘06 civic serviced for brakes and NYS inspection. My experience with Mohawk Honda service department was excellent. From the moment I called to get an estimate to the minute I picked up my “serviced” car I was treated in a kind and courteous manner. Everyone I encountered was pleasant and respectful. Thank you Mohawk Honda Service department for making my experience a great one. I will definitely be back when need be! Your courtesy is appreciated more than you know! More

Service Department to repair frozen front driver's seat The driver's seat would not move forward or backward, and was frozen in a position that was not conducive for driving. I did not make an appointment The driver's seat would not move forward or backward, and was frozen in a position that was not conducive for driving. I did not make an appointment to have it repaired, but just showed up at the Service Department. They took it in with no questions, and had it repaired within 90 minutes. The Service Rep was extremely friendly and helpful. More

Very possitive Took car for oil change and tire rotation. John Higgins goes out of his way to help when I brought car in this time and all the other times I’ve Gone Took car for oil change and tire rotation. John Higgins goes out of his way to help when I brought car in this time and all the other times I’ve Gone to have my car serviced or had a problem. Very satisfied with Mohawk Honda. More

Ashley - Service Advisor extraordinaire! Ashley, I am thrilled with your professional, knowlegeable and courteous service. It is apparent that you work hard, efficiently and get great satisfa Ashley, I am thrilled with your professional, knowlegeable and courteous service. It is apparent that you work hard, efficiently and get great satisfaction from providing top-notch customer service. I am extremely appreciative of your time, effort and thoroughness in “going the extra mile” for me. Your attention to detail revealed that my car’s warranty was close to expiring. I would not have known that without your fact-finding. If I had waited a few months for the next main shop appt, my car would have been out of warranty and the a/c repair would have cost me plenty. Your astute assessment enabled me to have my car’s issue diagnosed the very same day, the part ordered, ensuring that the repair would be covered under warranty. I am very grateful. You are a huge credit to Mohawk Honda and they are lucky to have you on their team! Though Mohawk Honda is not the closest Honda dealer to my home, your professionalism and service make the long, out-of-the-way drive worth my while. I will come to Mohawk Honda for my future Honda service needs. More