Mohawk Honda - Service Center
Scotia, NY
414 Reviews of Mohawk Honda - Service Center
My Fanily and I have gone here many times they are always helpful knowledgeable and nice. We recently got an ice storm and I was driving to work and my windshield wiper broke and I could not see I qu always helpful knowledgeable and nice. We recently got an ice storm and I was driving to work and my windshield wiper broke and I could not see I quickly stopped in and Mike was sooo helpful they went and got me a new windshield and installed it in less then 20mins so I was not late for work. That made my day there concern was my safety. They always have the best interest of their customers. Thank You Mohawk Honda More
Daunte was very helpful with resetting my CarPlay when I couldn’t figure it out on my own. Very pleasant personality and professional! couldn’t figure it out on my own. Very pleasant personality and professional! More
John Higgins Service Advisor After many years of having my Honda Cars serviced at Mohawk Honda I would highly recommend having ones car serviced at Mohawk Honda. Why? For years John Higgins has o having my Honda Cars serviced at Mohawk Honda I would highly recommend having ones car serviced at Mohawk Honda. Why? For years John Higgins has offered me excellent service. This can be seen in his excellent knowledge of automotive technology and the ability to identify problems and find solutions. John has consistently had the ability to build positive relationships with customers. He always is committed in providing a positive customer experience. John always welcomes me with a hand shake and kindness. This makes a big difference I have recommended to my friends and family to not only purchases a car at Mohawk Honda but without hesitation to have their care serviced there. I am grateful for having John and Adam keep my car running smoothly. Many Thank go out to both of them David Laccetti Slingerlands, NY 12159 518.209.3163 More
I purchased my car at another location and came here due to the proximity to my home and because they offered a much faster turn around time to service my car. I’m so glad I made this decision. Not only hav to the proximity to my home and because they offered a much faster turn around time to service my car. I’m so glad I made this decision. Not only have they been extremely accommodating to my situation, Ashley Dobbs has gone above and beyond my expectations. It’s very obvious that customer service and satisfaction is a priority at this location and I will certainly be purchasing my next car through Mohawk Honda. What could have been a nightmare experience has been anything but that. Thank you, Ashley!! More
Amazing helping and very trustworthy snd made the experience a really rememberable one for me snd my buddy experience a really rememberable one for me snd my buddy More
I had a crazy experience while out in my CR-V this evening and Gunnar and Hunter saved the day. I had caught the knot of my jacket’s zipper pull in the seat belt latch and couldn’t release the belt (o evening and Gunnar and Hunter saved the day. I had caught the knot of my jacket’s zipper pull in the seat belt latch and couldn’t release the belt (or the cord). Although the dealership was about to close and I was still 20 minutes away, Gunnar kept the shop open for me and Hunter was able to take the seatbelt housing apart and release the latch. They saved me from trying maneuver myself out of the car with the seatbelt on. Thank you for your friendly above and beyond service and for sharing a laugh about this ridiculous situation with me! More
The service advisor was great, but I have issues with 1) the time it took to do an oil change and inspection (over 1 1/2 hours) 2) Whoever drove my passport switched radio station and turned the volume way the time it took to do an oil change and inspection (over 1 1/2 hours) 2) Whoever drove my passport switched radio station and turned the volume way up. 3) whoever serviced the vehicle did not return the dash display back to my setting. Not being familiar with the display it took me awhile to get it back to my settting. More
The service department girl I spoke to after a disappointing call to Honda Roadside twice !!! Then I called the dealership ( Mohawk Honda )and got to speak to Destiny...she was my savior...I was i disappointing call to Honda Roadside twice !!! Then I called the dealership ( Mohawk Honda )and got to speak to Destiny...she was my savior...I was in tears...she comforted me an got to great service people to come to where I was and take my car and one to take me home. Destiny should get recognition for being so caring and truly made this 77 yr old woman safe and comforted. More
Dropped my CRV off for service; Ashley called to say it’s ready. I mentioned we didn’t know when we’d be over, my husband’s not supposed to drive (chemo) and I just fractured my ankle. She immediately said s ready. I mentioned we didn’t know when we’d be over, my husband’s not supposed to drive (chemo) and I just fractured my ankle. She immediately said she’d try to get drivers to return our car to us…and she did. More
Gunnar always welcomes me with a smile, and you can tell he loves his job. He is passionate about cars, and gives great, honest advice he loves his job. He is passionate about cars, and gives great, honest advice More