Mohawk Honda - Service Center

Gunnar always welcomes me with a smile, and you can tell he loves his job. He is passionate about cars, and gives great, honest advice he loves his job. He is passionate about cars, and gives great, honest advice More

I purchased a Honda with 4k miles from a distant dealer for thousands less than Mohawk, it comes with a transferable warranty. After two days of ownership I noticed a few droplets of water coming down the for thousands less than Mohawk, it comes with a transferable warranty. After two days of ownership I noticed a few droplets of water coming down the inside of the windshield. Took it Mohawk since they had appointments available and it should be covered by warranty, right? No….”tech used a scope camera to determine the windshield is not sealed properly. Advise customer to go back to selling dealer to figure out what they can do for the customer.” So I guess warranties aren’t what they used to be and the if we are not sure of the history of a vehicle or you didn’t buy it here the customer is always wrong. After a week of back and forth I was reimbursed by my original dealer and will be taking it to a local auto glass shop at their cost where it can be fixed in 24hrs. $337.32 later this is what my vehicle looked like when I picked it up! I couldn’t believe it and just left. They couldn’t even be bothered put the A pillar trim back together! Don’t go to Mohawk Honda they go out of their way to screw you! More

Great customer satisfaction doesn't stop with a good sales process in fact I think it starts after the sale closes. That's the case with Mohawk Honda. I bought a car 3 years ago and recently list the sales process in fact I think it starts after the sale closes. That's the case with Mohawk Honda. I bought a car 3 years ago and recently list the title while in Florida trying to trade it in. Mohawk went over the top in particular Liz Deltry and her manager couldn't do enough to help me out including ordering a new title and making sure I received it. Liz should get a huge thank you from her leadership team because it's employees like her that make you want to maintain dealer loyalty, as she went way over the top to help me out with nothing to gain but my loyalty. Huge kudos to Liz and Mohawk Honda for doing things the old fashioned way and the right way!!! Thank you Liz you helped earn my honda business for a very long time! More

Always striving for customer satisfaction and follow up on any services performed at their dealership. Impressive! on any services performed at their dealership. Impressive! More

Labor was overcharged 30% to front break service in Oct 4,2023 compared to another two local same level dealer shops, Lia Honda and Keeler Honda. 4,2023 compared to another two local same level dealer shops, Lia Honda and Keeler Honda. More

For years my parents have raved about Mohawk Honda’s Service Center, however as a Mazda owner I was hesitant to bring my vehicle to a place that services mainly “Hondas.” Yet I was nothing but pleased w Service Center, however as a Mazda owner I was hesitant to bring my vehicle to a place that services mainly “Hondas.” Yet I was nothing but pleased with the service that I received. Stephanie provided great customer service keeping me up to speed on the progress of my vehicle. I felt confident in the estimate I received for the needed work and positive that Mohawk Honda was looking out for both my vehicle and my wallet (even so far as giving me options of sourced parts vs. brand new). I would definitely recommend Mohawk Honda’s Service Center (even if you don’t own a Honda). More

Service experience with an extended warranty claim was excellent. Ashley was thorough, attentive and accommodating throughout a complicated process. excellent. Ashley was thorough, attentive and accommodating throughout a complicated process. More