Mohawk Chevrolet - Service Center
Ballston Spa, NY
1,290 Reviews of Mohawk Chevrolet - Service Center
The representative Don was so friendly and informative, will say he was probably the best customer service person I have ever dealt with. The building itself was beautiful and comfortable. will say he was probably the best customer service person I have ever dealt with. The building itself was beautiful and comfortable. More
Poor communication from service dept. Took a week to get an apt and 2 days to put in a coil pack and spark plug. Called 3 times and was on hold almost 10 min. each time. Dropped off 7:45am on Monday and was an apt and 2 days to put in a coil pack and spark plug. Called 3 times and was on hold almost 10 min. each time. Dropped off 7:45am on Monday and wasn’t ready until 3:30pm Tuesday. Have always driven GM and was happy a dealer moved 3 mile away. But if this is how you operate I won’t be back. More
Great service. Everyone I met at the dealership was very friendly and truly made sure that I and my dog were comfortable while wtg. Also the service dept took pictures for me to share with the dealer I bou friendly and truly made sure that I and my dog were comfortable while wtg. Also the service dept took pictures for me to share with the dealer I bought the vehicle from in order to file a claim with them for reimbursement....that was very helpful and they did this without me even asking. Great service!!! More
Always take care of me there thank you Craig and Alyssa for getting both of my vehicles inspected and oil changed always enjoy dealing with you keep up the good work! for getting both of my vehicles inspected and oil changed always enjoy dealing with you keep up the good work! More
Love the new service center. Clean, comfortable, and plenty of area to spread out and work while waiting for service. Quick oil change for this visit and everything went smooth. plenty of area to spread out and work while waiting for service. Quick oil change for this visit and everything went smooth. More
Truck was finished on time and at the agreed price for the service , Service advisor was helpful and friendly- I’ll be returning there for my next service the service , Service advisor was helpful and friendly- I’ll be returning there for my next service More
Fast professional service. Pleasure to deal with. The service advisor Caleb took the time to explain everything and being as my vehicle was a certified pre-owned he looked it up and made sure I got my 2n service advisor Caleb took the time to explain everything and being as my vehicle was a certified pre-owned he looked it up and made sure I got my 2nd complimentary oil change. More
Shop was good. Only thing is that was lacking was communication from the financial advisor about my warranty when he said I was good to go communication from the financial advisor about my warranty when he said I was good to go More
I needed to find a new Chevy dealership and it was suggested I go to Mohawk Chevrolet. Although it’s a about an hour or so more from my house, it was absolutely worth the trip. Greg in the service wa suggested I go to Mohawk Chevrolet. Although it’s a about an hour or so more from my house, it was absolutely worth the trip. Greg in the service was outstanding. The communication was the best I had ever experienced while my car was being worked on. Every employee I encountered was professional and extremely courteous. I told Greg because him I will purchasing my next vehicle from Mohawk. More