Mohawk Chevrolet - Service Center

Took 2 half hours for an oil change. Was told I needed new brake pads at $1200! Took it elsewhere only needed front done and was only $364. Shame on you!!! new brake pads at $1200! Took it elsewhere only needed front done and was only $364. Shame on you!!! More

I BROUGHT MY SAFARI IN FOR BEING SLUGGIISH AND SPENT $8000 BETWEEN YOU AND OTHERS TO CORRECT IT. I CAME TO YOU FIRST AND OVER 3 DROP OFFS AND ALL THAT ENTAILS, YOU COULD NOT FIGURE OUT THE PROBLEM. $8000 BETWEEN YOU AND OTHERS TO CORRECT IT. I CAME TO YOU FIRST AND OVER 3 DROP OFFS AND ALL THAT ENTAILS, YOU COULD NOT FIGURE OUT THE PROBLEM. MONROE MUFFLER DISCOVERED THE PROBLEM TO BE A BAD CATALYTIC CONVERTER. WHY COULDNT A BRAND NEW MULTIMILLION DOLLAR DEALERSHIP NOT BE ABLE TO FIND SOMETHING SO SIMPLE? More

WENT TO THE MOHAWK CHEVEY SERVICE DEPTARTMENT TO HAVE A LOWER VALENCE PUT ON . DROPING OFF THE CAR WAS QUICK AND EASY WITH NO WAITING . WHEN I WENT TO PICK UP THE CAR THE SERVICE DEPT COULDN'T LOCATE THE P LOWER VALENCE PUT ON . DROPING OFF THE CAR WAS QUICK AND EASY WITH NO WAITING . WHEN I WENT TO PICK UP THE CAR THE SERVICE DEPT COULDN'T LOCATE THE PAPER WORK . SO AFTER CHECKING AROUND IT WAS DETERMINED THAT THE CAR HAD NOT BEEN IN TO THE SHOP TO FIX THE PROBLEM . I WAS VERY FRUSTRATED AND UPSET. STEVE DUNCAN SPOKE TO ME AND SAID HE WAS TAKING FULL RESPONSIBILIUTY AND THIS SHOULD OF NEVER HAPPENED AND AT WICH TIME THEY PUT SOMEONE RIGHT ON IT HAD HAD IT DONE IN NO TIME ABOUT 15 MINUTES . I WAS ALSO COMPENSATED WITH A FREE OIL CHANGE AND TIRE ROTATION . I WAS HOPING THAT THEY WOULD OF KNOCKED SOME $ OF OFF THE TOTAL BILL . More

The staff was very helpful and very nice. Facilities are beautiful. The service seems to take a very long time. Maybe because it was my fist time there. Over 2 hours for an oil change and tire rotation. beautiful. The service seems to take a very long time. Maybe because it was my fist time there. Over 2 hours for an oil change and tire rotation. Although I know staffing is tough since Covid started. More

The new dealership is beautiful. A bit far from when I live. 3 hours is a big investment of time for an oil change. 2 hours at the dealership and 30 minutes each way. The paperwork for check in and chec live. 3 hours is a big investment of time for an oil change. 2 hours at the dealership and 30 minutes each way. The paperwork for check in and check out was lengthy. More

Everyone who works here is friendly, knowledgeable and always display great customer service. I very much enjoy coming to this dealership to get my car maintained. always display great customer service. I very much enjoy coming to this dealership to get my car maintained. More

never on time. The times given for service work is a pipe dream. I have no more to say. I have no more to say dream. I have no more to say. I have no more to say More

Service was excellent except they did not top off all the fluids. I would definitely recommend.this company for service. Great service. Very friendly.. excellent fluids. I would definitely recommend.this company for service. Great service. Very friendly.. excellent More

Very pleased overall, the only thing I would have liked is an end table to set my drink on. I would highly recommend you to my family and friends is an end table to set my drink on. I would highly recommend you to my family and friends More

The check in process was quick and easy. We brought up about and allignment and they already had the measurements from when we drove in and had the reccomendation for adjustment. State of the art facilit about and allignment and they already had the measurements from when we drove in and had the reccomendation for adjustment. State of the art facility with great staff More