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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,290 Reviews

1,290 Reviews of Mohawk Chevrolet - Service Center

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September 17, 2021

In one word, Mohawk Chevy is "AWESOME". Greg Rivers was my advisor for the repairs on my Traverse and he went above and beyond to get me back into my vehicle. The customer service Greg showed us during the More

by JAY.SPOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mohawk Chevrolet responded

Jay, thanks so much for the excellent review of your experience here at Mohawk Chevrolet with Greg Rivers! We truly appreciate your business!

September 17, 2021

Always a good experience here!!! Craig goes above and beyond with service!!! Will definitely be back for all our cars (4) needs!!! More

by MOMMYC650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience we really appreciate it! Thank you for being a part of the Mohawk Chevrolet family.

September 16, 2021

They always do a great job assisting me especially when I bring my BMW. The staff is very accommodating. More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McLennan
Sep 17, 2021 -

Mohawk Chevrolet responded

Thank you so much Sabrina for being a part of the Mohawk Chevrolet family and sharing your experience with the community!

September 15, 2021

Beautiful new facility! Service people were great and friendly. Stayed and waited for the vehicle with comfortable area. More

by ROBERTW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mohawk Chevrolet responded

Thank you so much Robert for sharing your experience with the community and being a part of the Mohawk Chevrolet Family.

September 15, 2021

Unfortunately my service was not performed thoroughly. So I had to bring my car back. To get it done right. More

by pbelmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Rivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mohawk Chevrolet responded

We are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the car you buy but the process in which you buy, service and repair. Please contact Travis Horne thorne@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

September 11, 2021

My service advisor did an excellent jobKept me informed My service advisor did an excellent job Kept me informed about vehicle status and how long the service would take I would highly recommend Mohawk f More

by GKUCHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don McLennan
Sep 17, 2021 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community and being a part of the Mohawk Chevrolet family.

September 11, 2021

I purchased a new 2021 Chevy Equinox. It has less than 300 miles on it and I was notified of a recall on the tires. No one at the service center knew anything about the recall. My car had to stay all day. More

by MLF622
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Rivers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mohawk Chevrolet responded

We are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the car you buy but the process in which you buy, service and repair. Please contact Travis Horne thorne@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

September 11, 2021

Came in for diagnosis on code 440 was charged $125 was told it was a update problem check engine light came back on in 120 miles The car is not in the best of shape but I only asked for diagnosis this is More

by RJBLOVINSNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Rivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mohawk Chevrolet responded

We are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the car you buy but the process in which you buy, service and repair. Please contact Travis Horne thorne@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

September 10, 2021

Everything was great. Great atmosphere. Friendly staff. My service advisor, Craig, was superb. My car was completely clean when I left because of Craig. Fantastic!! More

by RXMAN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan
Sep 17, 2021 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community! Be sure to check out more about servicing your vehicle with the CRAIG and Greg show.

September 09, 2021

Donny went above and beyond to help us with our Trucks service. He is a great team member and i would highly recommend your service More

by GYESSE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Sep 14, 2021 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with us servicing your truck and being a part of the Mohawk Chevrolet Family.

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