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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,290 Reviews

1,290 Reviews of Mohawk Chevrolet - Service Center

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November 25, 2021

I had to press the salesman to get the key fob that I was owed for a couple months before I was finally able to get it. Then when I went to get it paired to my truck the appointment was supposed to take one More

by DOOSKIE4786
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alyssa Corbett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Mohawk Chevrolet responded

Dooskie4786, we are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the vehicle you buy but the process in which you buy, service, and repair. Please contact Katie Duncan at kduncan@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.

November 25, 2021

I had a great experience with taking my car to have it repaired and inspection More

by JMORIS1375@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Mohawk Chevrolet responded

We appreciate you taking the time to share your experience with the community. Thank you for being a part of the Mohawk Chevrolet family!

November 23, 2021

Very professional, helped me out with everything I needed. Highly recommend going to see don! More

by Apaone42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Nov 24, 2021 -

Mohawk Chevrolet responded

Thank you for the kind words about our service team! We appreciate you taking the time to write us a review.

November 20, 2021

Everyone is very courteous & friendly. The staff aim to please. It is a plasure to come to Mohawk Chevrolet More

by pam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Mohawk Chevrolet responded

We appreciate you sharing these kind words! Thank you for being a part of the Mohawk Chevrolet family.

November 19, 2021

Nice waiting area. Very friendly, helpful staff. Explained what work would be done on my car. More

by RLEONAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Mohawk Chevrolet responded

Rleonar1, thank you for sharing these kind words with the community

November 19, 2021

Steve, Travis, and mechanic Dom Depalma went above and beyond, free-of-charge, to help me after-hours in an emergency situation. I pulled off the highway after they had closed for the night and they staye More

by sambrewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Duncan
Nov 02, 2021 -

Mohawk Chevrolet responded

Thank you for taking the time to write us a 5-star review! We appreciate you sharing your experience with the community.

November 18, 2021

New service customer. They were ready with service write up and made me familiar with their waiting area. Complementary coffee and donuts/bagels available. Waited for vehicle and it was ready in about 2 h More

by rnx290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Mohawk Chevrolet responded

rnx290, we are so glad we were able to give you the best service experience we can. Thank you for choosing Mohawk Chevrolet!

November 16, 2021

They were GREAT. I came without an appointment to have a noise checked to be sure the car was safe to drive. They fit me in and I was able to be on my way within an hour and a half. THANK YOU! More

by EDINBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Brown
Nov 17, 2021 -

Mohawk Chevrolet responded

Edinburg, thank you for taking the time to write us a 5-star review on your service appointment! Thank you for choosing Mohawk Chevrolet.

November 12, 2021

Dominic was very prompt coming out to me when I pulled into service garage. Although he was suppose to get back to me with a answer to a question I asked and didn’t. Then when my car was ready someone dif More

by DOONE56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick Vitti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Mohawk Chevrolet responded

We appreciate you taking the time to write us a review! Thank you for being a part of the Mohawk Chevrolet family.

November 09, 2021

Arrived for the scheduled appointment and had to wait around 10-15min for a representative to check me in because there were only two available on a Monday morning. However, representative was friendly More

by JEREDBALLAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Masigla
Nov 09, 2021 -

Mohawk Chevrolet responded

Jeredballah, we appreciate you taking the time to write us a review. Glad we were able to meet your expectations! Thank you for choosing Mohawk Chevrolet.

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