Mohawk Chevrolet - Service Center

Unprofessional workmanship, worst customer service / people skills and you damaged my brand new $60k vehicle. This has been an ongoing issue for a month and a half and there has been little or no effor people skills and you damaged my brand new $60k vehicle. This has been an ongoing issue for a month and a half and there has been little or no effort in your part to resolve this matter. The way your dealership treats customers is nothing short of utterly disgusting. I expect to have a meeting with the President and / or owner of Mohawk. More

I like the dealership not sold on service department. Technician did not properly tighten my oil filter. Oil leaked all over my driveway. Technician did not properly tighten my oil filter. Oil leaked all over my driveway. More

Scheduling an appointment is easy and the waiting area is spacious with free coffee and donuts. The work was performed in a timely manner and the personnel are very courteous and friendly. spacious with free coffee and donuts. The work was performed in a timely manner and the personnel are very courteous and friendly. More

Beautiful new Chevrolet facility just off I 87 in Malta. Service Director Steve Duncan seems very committed to excellent customer service and satisfaction. Service Director Steve Duncan seems very committed to excellent customer service and satisfaction. More

Wonder customer service, plus the new facility is very pleasant. I was happy they were able to get me in so close to Christmas. pleasant. I was happy they were able to get me in so close to Christmas. More

Nice waiting roomBut I waited 1:45 for oil change and Nice waiting room But I waited 1:45 for oil change and tire rotation with appointment Nice waiting room But I waited 1:45 for oil change and tire rotation with appointment More

Service writer needs to attend customer services classes again. Failed again. Nasty attitude. Only looking at the final dollar service amount. Told me that there is no fix or the current trans problem. Not again. Failed again. Nasty attitude. Only looking at the final dollar service amount. Told me that there is no fix or the current trans problem. Not acceptable. Brand new Malibu that doesn't shift properly. Should have bought a Toyota. Very unhappy. More

In quickly, problem diagnosed almost instantly, and fixed without incident. Always a pleasure to work with Mohawk Chevrolet. without incident. Always a pleasure to work with Mohawk Chevrolet. More

Repaired the truck on time so I could return to work. Washed the truck as well for me. Washed the truck as well for me. More

Very nice dealership friendly kind… they worked with me and got me into something that was reliable and affordable and got me into something that was reliable and affordable More