Mohawk Chevrolet - Service Center
Ballston Spa, NY
1,297 Reviews of Mohawk Chevrolet - Service Center
Dropped my car off 3/30 at 3:30 p. m. for an appt. on 3/31 at 10:30. Alyssa (very nice) asked what time I wanted the car ready I told her 1:00 on 3/31 (remember, my appt was for 10:30) m. for an appt. on 3/31 at 10:30. Alyssa (very nice) asked what time I wanted the car ready I told her 1:00 on 3/31 (remember, my appt was for 10:30). Went to pick up my car up around 1:30 and it wasn't ready. Come to find out it was just being driven into the service dept. Every time I go the car is NEVER ready. Dealers are much more expensive than privately owned garages but I like to try and maintain my car with a Chevy dealer. For instance, of course when I pulled the car in I was told that I needed an alignment, not the first time that's happened. I believe she said it was $169.00 and she said they did a marketing survey comparing private and dealer owned garages. I'm getting it done for $99.99 elsewhere and yes it's a reputable garage in Ballston Spa. Call around and see. All said and done I asked to speak to the Service Manager and he did not charge me for my oil change. I was very appreciative of that because it shows they care. More
As always great service they treat you like family clean environment I would not trust anyone but Mohawk Chevy with my car. environment I would not trust anyone but Mohawk Chevy with my car. More
Melissa was outstanding. . your whole service dept is all very professional I will be back to your store over and over again Thank you Warren Forman . your whole service dept is all very professional I will be back to your store over and over again Thank you Warren Forman More
Alyssa at the service desk was great! Answered any questions I had. Got me in and out quickly! Answered any questions I had. Got me in and out quickly! More
Brought my Truck in for a problem with the shifter. They found that the Internal pin switch was bad. They ordered Trans range selector control Assembly and will install it as soon as it comes in. Mel They found that the Internal pin switch was bad. They ordered Trans range selector control Assembly and will install it as soon as it comes in. Melisa ST. Louis was my service advisor and she did an excellent job in keeping me informed. Mohawk Chevrolet is the only dealer that I would buy and service my truck at. Please keep up the great service More
My car was having issues stalling and brought it to a private dealer. Several hundred dollars later they couldn't find the issue and attributed it to bad gas. The problem persisted for over a month. W private dealer. Several hundred dollars later they couldn't find the issue and attributed it to bad gas. The problem persisted for over a month. We brought it to Mohawk and they had it diagnosed and fixed within a few hours for half the cost. A+ service center. Lesson learned going forward I will only bring my car here. More
Efficient and courteous! I appreciate the excellent customer service and communication!! Great energy, enthusiasm and respect. I appreciate the excellent customer service and communication!! Great energy, enthusiasm and respect. More
We had a great experience with the dealership while selecting and purchasing our new car. It was quick and easy they took good care of us through the whole process. selecting and purchasing our new car. It was quick and easy they took good care of us through the whole process. More