Mohawk Chevrolet - Service Center

Oil change, tire rotation, scheduled appraisal of vehicle I was met in the garage bay area by a service person who promptly started the preparation for service. She was friendly and had my satisfaction in min I was met in the garage bay area by a service person who promptly started the preparation for service. She was friendly and had my satisfaction in mind. She brought me to the service center to complete my sign-in. At that time I informed her of an appointment with one of the dealership internet appraisal personnel. The appointment was prearranged to determine value of my current vehicle with possible purchase of a new vehicle. My service person alerted her while I roamed to lot for a possible new vehicle. Upon completion of my service I thanked the service person for her prompt and courteous service and asked where the appraiser was. She could not be found so I paid my bill and left. Excellent service, but lacks in office commitments. As of today no follow-up or reason for inability to meet with me. Unsure whether next vehicle will be purchased here. More

Over and above help This dealer went over and above to repair a small problem with our new used car. Not only towed free, repaired correctly, but improved by doing more t This dealer went over and above to repair a small problem with our new used car. Not only towed free, repaired correctly, but improved by doing more than required. More

I had a very pleasant experience. Everyone was cordial and efficient. I was in and out quickly.everything was explained thoroughly. Would definitely recommend mohawk Chevy and efficient. I was in and out quickly.everything was explained thoroughly. Would definitely recommend mohawk Chevy More

I made my appointment to get my oil changed and tires rotated right from the app on my phone. When I arrived they had my appointment in the computer and knew what I was there for and they even took care rotated right from the app on my phone. When I arrived they had my appointment in the computer and knew what I was there for and they even took care of the safety recall on the engine ECM . They said it would be about an hour but it was about 50 minutes. Really happy. More

Positive experience Service Adviser immediately returned my call and scheduled my vehicle for serve in conjunction with my work schedule. Upon arrival Craig checked me in Service Adviser immediately returned my call and scheduled my vehicle for serve in conjunction with my work schedule. Upon arrival Craig checked me in for service and provided an estimated wait time and the work was completed on schedule: problem was diagnosed and fully explained. Also, future preventive service work was discussed, More

Service Made online appt, as others review at drop-off, ready next day, in hurry to get home, reviewed receipt and called with questions, found inadequate not Made online appt, as others review at drop-off, ready next day, in hurry to get home, reviewed receipt and called with questions, found inadequate notes, returned to review and waiting to finalize. More

Great service dept in & out quickly. Much quicker than stated and was able to schedule the appointment for a time specific that worked best for me stated and was able to schedule the appointment for a time specific that worked best for me More

I have been dealing with Craig for many years now, and consider him to be a total professional and a great pleasure to deal with. He has always given me solid advice and recommendations as he has oversee consider him to be a total professional and a great pleasure to deal with. He has always given me solid advice and recommendations as he has overseen the service of my three Avalanches I've owned, with my current one having 270,000 miles on it. He's definitely helped keep me on the road and my truck rolling along! Thanks Craig - you're the best. More

Service is absolutely HORRIBLE! No communication, takes weeks to do simple tasks. Service Manager has no clue what he is doing. Very poor customer service! weeks to do simple tasks. Service Manager has no clue what he is doing. Very poor customer service! More

Needed service right away. Engine light came on and engine was hesitating on starts They took me right away and fixed the problem. Still under warranty. Win win! Thanks Engine light came on and engine was hesitating on starts They took me right away and fixed the problem. Still under warranty. Win win! Thanks More