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Mohawk Chevrolet - Service Center

Ballston Spa, NY

4.6
1,294 Reviews

1,294 Reviews of Mohawk Chevrolet - Service Center

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September 29, 2020

always helpful and friendly. the service associates are very helpful and tell me what I need and everything is done in a timely manner.nice people More

by r.decker52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mohawk Chevrolet responded

Thank you for taking the time to review your recent experience with our service department. We appreciate that you chose our team at Mohawk Chevrolet to take care of your vehicle!

September 29, 2020

Excellent service team Craig and Dan. They were both courteous and professional. They had my car ready before they promised it would be. Thank you! More

by JM91DE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Sep 30, 2020 -

Mohawk Chevrolet responded

Thank you for taking the time to compliment Craig and Dan! We sincerely appreciate that you trusted our team at Mohawk Chevrolet to service your vehicle.

September 25, 2020

The service and professionalism was awesome! The service manager, Don, made sure that everything went smoothly and went out of his way to make sure everything went smooth and easy for us. Highly recommended More

by bobrad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie
Sep 30, 2020 -

Mohawk Chevrolet responded

We truly appreciate this this wonderful recommendation! We are so glad to hear that Don and our service team took great care of you. We thank you for trusting Mohawk Chevrolet to service your vehicle!

September 25, 2020

dealership should make sure that all service personnel are thoroughly trained in what they do even in simple procedures like changing oil. Also,service advisers should make apologies when mistakes are ma More

by FLORENCEJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Rivers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mohawk Chevrolet responded

Hey Florence we are sorry to hear about your experience and we take all feedback seriously. Our service manager Ed has made a few attempts to contact you. Please reach out at your earliest convenience.

September 18, 2020

Originally sold a used truck and I needed some work done on it (things that you wouldn’t notice unless you drive it around for awhile, especially on the bad roads where I live) originally the insurance that More

by j.messina0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mohawk Chevrolet responded

Hello! Thank you for reaching out to recommend our service team. We are glad to hear our staff was able to help you remedy the issue with your insurance company. We truly appreciate you trusting Mohawk Chevrolet's service department to take care of your truck.

September 18, 2020

Great experience! The service is second to none! They are always on top of there game and I never have any problems. What they say is what they do! Absolutely recommend them... More

by ETHOMAS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Luciano`, PJ Bleau
Oct 01, 2020 -

Mohawk Chevrolet responded

We truly appreciate that you reached out to recommend our service department! Thank you for trusting our team at Mohawk Chevrolet to take care of your vehicle!

September 17, 2020

Very courteous and helpful service advisor. He was knowledgeable and very helpful and the wait time was very reasonable. I would definitely recommend Mohawk Chevrolet to other More

by TORRERIVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mohawk Chevrolet responded

We appreciate that you took the time to leave us this review and recommendation. Thank you for choosing Mohawk Chevrolet's service department to take care of your vehicle!

September 16, 2020

The customer service was outstanding! I worked closely with Don McLennan and his communication skills were top notch. There had been a misunderstanding with the quote that I had received and Don worked ve More

by jbr2188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennan
Sep 30, 2020 -

Mohawk Chevrolet responded

Hello and thank you! We truly appreciate you highlighting the Gold Standard of customer service we consistently strive to achieve! Thank you for trusting Mohawk Chevrolet to service your vehicle!

September 11, 2020

Fast service and every employee does their best to ensure you receive top quality service. I will without a doub make Mohawk Chevrolet my primary dealership for car maintenance. More

by rdenney59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mohawk Chevrolet responded

Thank you for trusting Mohawk Chevrolet to service your vehicle! We sincerely appreciate your recommendation and look forward to assisting you again in the future.

August 24, 2020

This dealer is great with customer service and dealing with people who have problems or need another vehicle. Friendly, helpful, and thoughtful with the customer More

by hd7474doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Santandrea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jude Maydwell
Aug 25, 2020 -

Mohawk Chevrolet responded

Thank you for the kind words! Welcome to the Mohawk Chevrolet Family! We look forward to being here for any of your automotive needs!

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