Mohawk Chevrolet

I drove out to Mohawk Chevrolet from the greater Albany area looking for a 2023 Chevy Bolt, which was not available, but I just kept talking with Joshua Murgo about possible alternative vehicles for the pe area looking for a 2023 Chevy Bolt, which was not available, but I just kept talking with Joshua Murgo about possible alternative vehicles for the period between now and 2025 or so, when new Bolts might be generally available again. It turned out that there were two perfectly good alternative cars to choose from that same day, right on the lot, and I ended up liking a 2022 Nissan Sentry in the color that I really wanted, something you'd call electric blue or cerulean blue. The color was just good luck, but the staff are to be credited for reviewing the whole situation involving wait lists for the coming Chevy Bolts and presenting alternatives, and then explaining each of them in turn, with test drives, too. My son and I test drove a new Prius and the 2022 Sentra, and I just loved the Sentra's interior, sound system, electronics, the seats, the responsiveness, the smooth and quiet ride, and the beautiful color and finish of the body. The Sentra was actually the cheaper of the two cars, the one that fit our budget best, but no one tried to aggressively upsell me to the Prius instead. The attitude was clearly "the right car for the right person." I worked with James on the financing, and there, too, I ended up declining add-on protection programs in favor of the 11,000 miles remaining on the manufacturer's warranty, and I saw willingness to be somewhat flexible on the price of additional warranties, but, again, no aggressive upselling on James's part. That's great, and not what you always find from dealerships. The grounds of the dealership include a great walking trail, so that when I returned a few days later with my wife to collect the car, we got to include a walk in our visit. The waiting areas are very hospitable and tidy, and the waits themselves were never terribly long, just long enough at one point to enjoy that walk around the grounds. Overall, an unusually good experience of buying a new car at the dealership of a big automaker. I am still actively loving the new car, the newest I've ever owned. I'm kind of sorry to arrive places now, because the ride is over, and it's time to turn the radio off... My commutes are now intervals in my day that I positively look forward to and enjoy. This transaction has made a very positive change in my daily life. More

They are very nice folks. They were helpful and they listened to our needs and took their time to accomodate us. They were helpful and they listened to our needs and took their time to accomodate us. More

Melisa did an exceptional job communicating and keeping me posted on the progress of my repairs. The work was completed on schedule and the entire experience was friendly and professional. me posted on the progress of my repairs. The work was completed on schedule and the entire experience was friendly and professional. More

They want new business but make error after error on paperwork and then deny it paperwork and then deny it More

This is the third time I had the pleasure of working with Alyssa. She always has a smile and is able to recommend a service for the vehicle without pressure. Everyone at MH is friendly and responsive. I d Alyssa. She always has a smile and is able to recommend a service for the vehicle without pressure. Everyone at MH is friendly and responsive. I did not buy my truck there (they weren't open yet) but that is where I go for service. More

Overall good experience. Made the numbers work for us on the car we wanted to buy! Made the numbers work for us on the car we wanted to buy! More

The employees at Mohawk Chevrolet are friendly, courteous, knowledgeable, and professional. Been a customer for several years, and have found Mohawk Chevrolet a great place to do business with. courteous, knowledgeable, and professional. Been a customer for several years, and have found Mohawk Chevrolet a great place to do business with. More

Always a pleasure to deal with the service team at Mohawk Chevrolet. Everyone is so kind and generous with their time. Every dealership should have a service team like the team at Mohawk Chevrolet. Chevrolet. Everyone is so kind and generous with their time. Every dealership should have a service team like the team at Mohawk Chevrolet. More

I had a super experience getting an oil change and tire rotation done in 40 minutes. rotation done in 40 minutes. More

Exceptional customer service. Mel (Melisa St. Louis) is the best and represents the dealership with excellence. Mel (Melisa St. Louis) is the best and represents the dealership with excellence. More