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Mohawk Chevrolet

Ballston Spa, NY

Overview
Employees
Reviews
Vehicles
4.7
2,820 Reviews
We started in 1919 and have been family owned and operated since then. Our values have always remained the same though: 100% customer satisfaction, finding you the right car, making that car affordable for you, and making a difference. We support many local community organizations. When you purchase a car from our FAMILY you are making purposeful purchase. Every sale and interaction allows us to make a difference in someone's life.
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639 State Route 67

Ballston Spa, NY

12020

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Showing 2,821 reviews

May 24, 2024

Great service. Thank you ! 🙏 I did wonder why they wanted to sell me an air filter with only 15k on the car, makes me wonder if the Equinox I had serviced last we More

by MBRILLING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melisa St. Louis
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May 24, 2024 -

Mohawk Chevrolet responded

Thank you for your kind words about our service! We appreciate your trust and feedback. Regarding the air filter recommendation, our technicians follow manufacturer guidelines to ensure your vehicle performs optimally. However, we understand your concern and would be happy to provide more detailed information about the condition of your filters and why they were recommended for replacement. If you have any further questions or would like to discuss this in more detail, please feel free to reach out. We're here to help and ensure you feel confident about the services we provide.

May 24, 2024

Terrible communication. Failed to provide deal as promised. Took over a week for finance to arrive at a decision. Did not return calls. Assistant general manager Katie Dunca More

by Mohawksucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Morgan Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Duncan-assistant general manager. couldnt be bothered to call, Bryan Poole
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May 24, 2024 -

Mohawk Chevrolet responded

We value your feedback and will use it to improve our processes. To be clear it is disclosed that all terms and conditions are subject to credit approval. We at Mohawk Chevrolet would love nothing more than to be able to sell and deliver a vehicle to you and to everyone, but when you are financing a vehicle, the bank ultimately makes the final decision based upon previous buying history and credit rating. It appears that all people referenced in this review corresponded frequently during the financing process and worked diligently attempting to attain financing. We understand that you are frustrated you were not able to get the vehicle you wanted, but it was not due to a lack of effort or professionalism from any members of the Mohawk Chevrolet team you dealt with. If you have any further questions or concerns, please feel free to reach out to us directly. We hope you will consider us for any of your future automotive needs

May 24, 2024 -

Mohawksucks responded

that is not the way it was portrayed to me during initial discussions. And it WAS a lack of effort of Mohawk Chevrolet employees, who could not be bothered to answer calls, texts, or emails in a timely manner. I lost another deal while I was waiting for someone there to do their job. Therefore I stand by my recommendation to steer clear of this establishment and seek professionalism elsewhere. It wont be found at mohawk!

May 24, 2024 -

Mohawksucks responded

i would never reach back out to your dealership. i know if i voiced a concern directly to one of your employees it would go upon deaf ears and nobody would care or take it seriously. Shoppers beware if you want professionalism do NOT go to Mohawk Chevrelot. you will be strung on waiting for a reply you will have to constantly reach out to receive.

May 24, 2024 -

Mohawksucks responded

Sorry I originally posted QUALITY alternatives, but was told I cant. So just pick ANY other Chevy dealership and I know you will turn out better than if you went here. Mohawk Chevrolet May 24, 2024 Fuccillosucks Repost: Terrible communication. Failed to provide deal as promised. Took over a week for finance to arrive at a decision. Did not return calls. Assistant general manager Katie Duncan and Finance manager Bryan Poole especially. If you want a Chevy, go to more reputable dealers

May 24, 2024

I was very happy with Jarley. The process took too long…5 hours. Bryan talked too fast so I made him repeat things slower and explain better-lose the sales hat and jargon. Be real More

by DESOLATE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karley Knickerbocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Knickerbocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dawes, Bryan Poole, George Laboy
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May 29, 2024 -

Mohawk Chevrolet responded

Thank you for the feedback, we apologize for any inconvenience you experienced during your visit! We hope to improve for your next visit!

May 23, 2024

Melisa is a rock star and totally deserves all my appreciation for handling my duplicate key More

by Patrick Kilkenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa St. Louis, Aelyn Romleski
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May 24, 2024 -

Mohawk Chevrolet responded

Thank you, Patrick, for your awesome review! We're thrilled to hear that Melisa provided you with exceptional service. She truly is a rock star, and we appreciate your recognition of her efforts. If you need anything else, don’t hesitate to reach out. We're here to help! Thank you for your business!

May 23, 2024

Aelyn was very helpful and knowledgeable with the computer system on my truck and helped me understand it better. I am very happy with Mohawk Chevrolet. More

by DCASWELL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aelyn Romleski
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May 24, 2024 -

Mohawk Chevrolet responded

Thank you so much for your kind words! We're delighted to hear that Aelyn was able to assist you with your truck's computer system and enhance your understanding of it. Your satisfaction is our priority, and we're glad you had a positive experience with us. If you need any further assistance, please don't hesitate to reach out. Thank you for your business!

May 23, 2024

The entire experience was very pleasant and smooth. Everyone was friendly, knowledgeable and helpful. We highly recommend buying from them. More

by NYSUTPHIN1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica DiTrapano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karley Knickerbocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Mohawk Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with us was pleasant and smooth. Our team takes pride in being friendly, knowledgeable, and helpful. We appreciate your recommendation and your business. If you need anything in the future, please don't hesitate to reach out.

May 22, 2024

Good experience, everyone was helpful and courteous. We would recommend this dealership to anyone interested in buying a new vehicle. Thank you More

by DKELSEY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lotano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Singer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica DiTrapano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Knickerbocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dawes, Brandin Brooks
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May 24, 2024 -

Mohawk Chevrolet responded

Thank you for sharing your positive experience! We're glad to hear that our team was helpful and courteous. Your recommendation means a lot to us. Thank you for your business. If you need any further assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

May 22, 2024

Beautiful facility and great customer service. I loved how you could monitor your vehicles service with a link they email/ txt to you. Oil change and tire rotation performed and I was in an out More

by JSX1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aelyn Romleski
Report | Print
May 24, 2024 -

Mohawk Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our facility and customer service. It's great to know that you found our service monitoring feature helpful and that we could complete your oil change and tire rotation quickly. We appreciate your business and look forward to serving you again in the future.

May 21, 2024

Dealership puts an emphasis on keeping waiting customer relaxed and content. Staff courteous and friendly. More

by GARYEB53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa St. Louis
Report | Print
May 24, 2024 -

Mohawk Chevrolet responded

Thank you for your feedback! We're glad to hear that you felt relaxed and content while waiting at our dealership. Our courteous and friendly staff are dedicated to providing a pleasant experience for all our customers. Thank you for your business, and we look forward to serving you again in the future.

May 21, 2024

Great Experience. I really enjoyed working with the Mohawk Chevy group. They did handled every detail along the way. More

by drachj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Lotano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Mohawk Chevrolet responded

Thank you for sharing your great experience! We're delighted to hear that you enjoyed working with the Mohawk Chevrolet group we have and that we handled every detail to your satisfaction. Your kind words mean a lot to us. Thank you for your business, and we look forward to serving you again in the future.

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