Mohawk Chevrolet

New Car Purchase The people involved were professional during our new car experience. Many new people at the dealership, so it was a little unorganized with respect t The people involved were professional during our new car experience. Many new people at the dealership, so it was a little unorganized with respect to the process. The initial buying process was good and Frank was helpful with my husband. We went the following day to purchase the vehicle and it wasn't detailed yet as promised. That wasn't a big issue as we needed to complete paperwork. Jude, who was new, was very helpful, but was still learning the paper process and there were a few things missed. Overall a nice job. The car came out front and the detail job was poor. Nothing was really done (they shined the tires and wiped down the dash). Disappointing. Frank, sales, did provide us with a return detail coupon, but we will need to make the drive back down to get it done. The gentleman who was supposed to go over everything in the car (On-Star, etc.) was new and didn't really know anything about the bells and whistles of the car. He needs to get trained and do some review as many of our questions were really not answered and the process took a long time. Overall a good experience , just some new employees with a learning curve and most disappointing was the lack of detailing on the car. More

It was a simple inspection on a brand new truck but car was returned with filthy weather tech mats and filth on center console .mechanics need to put plastic on seats and something on the floor . Spent nea was returned with filthy weather tech mats and filth on center console .mechanics need to put plastic on seats and something on the floor . Spent nearly 50k and they need to be more respectful with peoples vehicles . More

First visit since I bought my new Chevrolet Malibu I called and spoke to Jameson on the phone and explained a few issues I had. Jameson took immediate care when I arrived and took care of the concerns I called and spoke to Jameson on the phone and explained a few issues I had. Jameson took immediate care when I arrived and took care of the concerns I had. More

Vincent went out of his way to come in on his day off to assist me in my search for a truck. He was very knowledgeable and respectful. assist me in my search for a truck. He was very knowledgeable and respectful. More

Excellent experience The sales person I dealt with was great to work with. No pressure to buy. The person who handles the financing was excellent and found me a great in The sales person I dealt with was great to work with. No pressure to buy. The person who handles the financing was excellent and found me a great interest rate. More

Great service and customer service Craig is always a pleasure to deal with. He is very pleasant, helpful and accommodating He goes out of his way to make sure that you are properly ta Craig is always a pleasure to deal with. He is very pleasant, helpful and accommodating He goes out of his way to make sure that you are properly taken care of.. More

Polite, knowlegable staff I have been a customer of NorthStar for service for a number of years - that is why I chose Mohawk for purchasing a new Chevrolet. I found the staff I have been a customer of NorthStar for service for a number of years - that is why I chose Mohawk for purchasing a new Chevrolet. I found the staff very polite, informative, and knowledgeable regarding the vehicle I was looking for. Am happy with the vehicle I purchased. More

Very good experience. As usual your staff was very pleasant and polite. Their estimate of one and a half hours wait was right on the nose. Dan Riley As usual your staff was very pleasant and polite. Their estimate of one and a half hours wait was right on the nose. Dan Riley More

Awesome service and was a pleasure to be in the dealership will spread the word and will come back for another vehicle in the future dealership will spread the word and will come back for another vehicle in the future More

Friendly and professional service staff. Wait time ran a little longer than expected for oil change and tire rotation and the waiting room is a little uncomfortable. But otherwise a satisfactory experience little longer than expected for oil change and tire rotation and the waiting room is a little uncomfortable. But otherwise a satisfactory experience More