Mohawk Chevrolet

2016 Chevy Cruze LT I have been shopping for a new car, stopped in NorthStar to inquire about a 2016 Chevy Cruz LT. Sales Associate Dave Fletcher was very cordial and pr I have been shopping for a new car, stopped in NorthStar to inquire about a 2016 Chevy Cruz LT. Sales Associate Dave Fletcher was very cordial and professional. Easy and fair negotiation. Met with Brian the Finance Manager, was approved very quickly. I had to return back home due to work, about 3 hours away. Vehicle was delivered in just under a few hours. My new Chevy was immaculate and delivered with full tank of gas. I highly recommend NorthStar Chevy. Thanks NorthStar, -JR More

Quoted price was not the finished price..a $300 diff I started having gear change problems n our 7 year old E2500 express van. It has 125k (mostly highway) miles on so it wouldn't surprise me if it neede I started having gear change problems n our 7 year old E2500 express van. It has 125k (mostly highway) miles on so it wouldn't surprise me if it needed replacement. They told me "there were parts in the bottom of the pan preventing the dip stick from reaching the bottom so they couldn't even get a good reading of whether it was low or not. " It was also given them "trouble" readings when they connected up with the computer so it was their advise to change it out". The part about the dip stick surprised me because it wasn't grinding gears or slipping from missing teeth but, so-be-it. I knew something serious was up and I couldn't take the chance of being stuck on the road. I received a $3,300 written, quoted price to replace the transmission. I got competitive prices from other dealers in the area and they were all about the same +/- $50. I went with Northstar because they were the only dealer to mention a $200 rebate. Nice! I'd like to say that I'm completely happy with the job since they got it done fairly quick and it is driving fine now but, they forgot to check the transmission fluid in the new part. Luckily, I requested a test drive with the service rep and it was doing exactky the same hard gear shift that it was oing when I brought it in. He had the tech come out to check it. It was 2 full quarts down and the transmission was running dry and slamming into gear. The tech said " did you change out your dip stick"? I said no. He said, "it's too long! It bottoms out before the stick is all the way in". Really!? I guess there never were any "parts on the bottom of the pan" in the first place. It left me thinking, was I just low on fluid and didn't need the new tranny? It was done and since I take very good care of this van, I let it go. How could I prove anything at that point and it did have 125k miles on it. The final price was $300 higher than the quoted price...what was the difference, you ask?! Nuts, bolts and transmission fluid to flush the lines. For $300! Did someone not remember that the exhaust pipe needed to be removed to get the tranny out!? Even I know that you can never get 8 year old exhaust bolts off of an exhaust without having to cut them. Further, why WOULDN'T they flush the lines and include that cost with the replacement, that is standard practice...unless you're looking for a markup somewhere..anywhere! Like I said, it has enough fluid in it now and is driving fine. If you plan on getting any major work done, look elsewhere. More

A great dealership that works with you First off, if you have a low credit rating or no credit rating , as was the case with me, than I've got the place for you. My girlfriend a First off, if you have a low credit rating or no credit rating , as was the case with me, than I've got the place for you. My girlfriend and I needed a truck badly. The first place we went to was the so-called 'dealer for the people'. Before they even knew anything about our poor credit, the salesman was acting like he couldn't do anything for us. He even tried talking us into getting a vehicle we never asked for and didn't want. Then once they checked our credit, well....any pretense of working with us went right out the window. Then we went to Northstar Chevrolet in Clifton Park. The difference was night and day. Our salesman, was fantastic. When we found a truck that we liked he was there to answer all our questions with sincerity and professionalism. We were up-front about our credit and just laid it all out there. And at that moment of truth our salesman didn't try to talk us out of our truck, He didn't try to steer us in another direction or push something onto us that we didn't want. Our salesman immediately began to find a way to get us the truck we wanted. They treated us kindly. They showed us respect. They treated my girlfriend and I like we had a million bucks in our pocket. They made the experience of buying a vehicle pleasant. And for that, I will give them all my business and recommend them to everyone I know. Thank you, David F., and Brian in financing. You guys are the best! More

Great place to buy Salesman Scott Groff was very pleasant to deal with. Great price on our trade In. Would recommend this dealer to every one. Would consider buying ne Salesman Scott Groff was very pleasant to deal with. Great price on our trade In. Would recommend this dealer to every one. Would consider buying next car here. More

Great Experience! Yesterday I purchased my BEAUTIFUL 2015 Jeep Cherokee at Northstar Chevrolet. I am so incredibly happy with both my new vehicle and the service provid Yesterday I purchased my BEAUTIFUL 2015 Jeep Cherokee at Northstar Chevrolet. I am so incredibly happy with both my new vehicle and the service provided to me at this dealership. Tim Barnes guided me through the process, as he did with my last vehicle (2008 Scion), with ease. There was no pressure to make a purchase and the whole experience was very relaxed and on my terms. Then I met with Brian May about warranties and he, again, was extremely pleasant to work with. He did not push me to make a purchase or to buy things that I wouldn't need. I couldn't be happier! After working in the business and going to my fair share of car dealerships, this was by far the best experience I've had! I would send anyone and everyone to this dealership!! :) :) Thank you so much guys!~~ Erin F. More

First time car shopping I owned my old (first) car for 9+ long, good years, so it was sad coming to the conclusion that I should retire her and getting something a bit newer. I owned my old (first) car for 9+ long, good years, so it was sad coming to the conclusion that I should retire her and getting something a bit newer. I was very nervous about my first time car shopping, but everyone at Northstar was amazing! Cody, my sales rep, took the time (hours) really listening to what I needed in a car, answering my questions, and showing me the cars. Garry Grimley is one of the most wonderful managers I've had the pleasure to met. Pat really worked her magic with the banks and had all the paperwork ready to go when it came to signing. Even the other sales reps were very friendly and went out of their way to make me feel welcomed and valued. I would highly recommend Northstar to anyone looking for a new vehicle. More

Great Service My salesman Scott was great. He answered all of my questions and made my vehicle purchase very easy. My wife and I will definitely be back to see him My salesman Scott was great. He answered all of my questions and made my vehicle purchase very easy. My wife and I will definitely be back to see him for her new Tahoe. More

Great Deal! Great deal, no pressure, and a very knowledgeable sales staff. The service was excellent. They really know how to treat a customer. I would highly r Great deal, no pressure, and a very knowledgeable sales staff. The service was excellent. They really know how to treat a customer. I would highly recommend this dealer. More

Excellent buying experience Very prompt and straightforward with us. They were able to give us more than expected for our trade-ins and worked hard to get us into our beautiful f Very prompt and straightforward with us. They were able to give us more than expected for our trade-ins and worked hard to get us into our beautiful family dream car all in the same day. More

Excellent Purchase Best Dealership i have ever dealt with , smooth purchase no hassles, Tim Barnes was my salesman , gave us great customer service! Completely satisfied Best Dealership i have ever dealt with , smooth purchase no hassles, Tim Barnes was my salesman , gave us great customer service! Completely satisfied! Will recommend to family and friends! More