Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mohawk Chevrolet
Ballston Spa, NY
2,476 Reviews
We started in 1919 and have been family owned and operated since then. Our values have always remained the same though: 100% customer satisfaction, finding you the right car, making that car affordable for you, and making a difference. We support many local community organizations. When you purchase a car from our FAMILY you are making purposeful purchase. Every sale and interaction allows us to make a difference in someone's life.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,476 reviews
December 06, 2019
It's all about the experience, atmosphere and convenience This review is from my perspective only and is a comparison to other non-Chevrolet dealerships that I visit. I own 5 vehicles. One Silverado, two Infi This review is from my perspective only and is a comparison to other non-Chevrolet dealerships that I visit. I own 5 vehicles. One Silverado, two Infinities and two Nissans. and until recently one Toyota when I sold my 4-Runner for the Silverado. I live in Clifton Park so the dealership I use formerly Northstar now Mohawk) is very close so that's the convenience. That's about it for the advantages. I make appointments and get my work done while having my vehicle serviced. Your facility has a long way to go to be up to par with the others that I frequent. It's a small isolated room with one TV (daytime TV at that) with the volume up loud. No where to go to get away from it. The wifi password was recently changed over from Northstars. Myself and another lady were trying to get our work done but no wifi. I went in and asked and no one knew what it was. After about 30 minutes or so the other customer went in and asked the same. After about an hour I walked outside through the snow to the sales floor and asked and they gave it to me. About 15-30 minutes later someone came in and told us what it was. Too late as I ran out of patience. I gave them a $5 off coupon and I'm not sure that it was applied but I'll have to confirm that. I also left my registration sticker in plain site expecting they would replace it on my windshield since they were also doing an inspection. Not their job I understand but to me it's just good customer service. I was excited to hear that the dealership is under new ownership and my hopes are that there will be an investment to improve the atmosphere and overall experience. I don't typically take time out of my day to write these reviews but I'm a business person and customer service and customer experience make or break my success so I hope this will be taken in as a constructive review which is my intention. I would want the same feedback if I were in your shoes. Thanks and have a good day. More
by Tony
Verified CustomerEmployees Worked With
I don't recall any of the names
December 05, 2019
Ownership Transfer Doesn't get off on the Right Foot First, Congrats on taking over Northstar Chevrolet! I bought my first car there in 1987 and have either purchased myself or sent others there for a ca First, Congrats on taking over Northstar Chevrolet! I bought my first car there in 1987 and have either purchased myself or sent others there for a car, new or used, over the years.I have serviced my 2011 Equinox here since purchase and my service experience on 11/25/2019, was exceptional as usual. So......with that being said.....as a new owner, don't screw it up. And after this visit, it looks like you bare trying hard not to follow this advice. Now for my complaint.....1) I was informed on the diagnostic phone call that new ownership was not going to honor the Tires for Life Program ( I had requested my next Tires for Life service when car was dropped off the night before) that I was about 30000 mikes into it. 2) I also enclosed an online spend more save more coupon that you would not honor.. Yes, it was only for $30 .....making your indifference to current customers ever more glaring. I look forward to a response, and consider it carefully, as it will greatly influence my decision to go elsewhere for service, and eventually a new car. PS. I gave this 5 stars....not for ownership actions, but for the great work of conscientious employees. More
by DRJG1
Employees Worked With
Jameson McGuire
December 04, 2019
purchasing I am pleased to write that I have bought my last 5 vehicles from Northstar, and my last 3 from Dave Fletcher, he has worked with my wife and myself I am pleased to write that I have bought my last 5 vehicles from Northstar, and my last 3 from Dave Fletcher, he has worked with my wife and myself to come up with the car or truck that best fits what we want either ordering or off the lot, I would recommend Dave to any person looking to purchase a vehicle More
by muzikmn
Employees Worked With
David Fletcher
December 04, 2019
Very pleased with their service Jamie and Craig are good guys always looking out for my safety and Kayla also helped me out a bunch appreciate you guys keep up the good work Jamie and Craig are good guys always looking out for my safety and Kayla also helped me out a bunch appreciate you guys keep up the good work More
by jamie04mcguire
December 03, 2019
Excellent and very knowledgeable From the minute I walked in the door to the time I left Everyone worked to make my deal workout. Totally happy and have a customer for life. From the minute I walked in the door to the time I left Everyone worked to make my deal workout. Totally happy and have a customer for life. More
by buckmaster3974
December 03, 2019
Great service and service department I have been doing service on my Colorado here for over 3 years ( Even though it was not purchased here, and had a horrible experience with the service I have been doing service on my Colorado here for over 3 years ( Even though it was not purchased here, and had a horrible experience with the service department I purchased it from ), Jamie and Craig are great. They know me by name and always go above and beyond for me. Kayla the service Manager has also been instrumental in keeping my business here and has convinced me to allow them to service my company fleet vehicle here which came from Missouri and is not a Chevy! They will always have my business and I will continue to spread the word about them. Thank you everyone, you guys are the best! More
by racerdan24
Employees Worked With
Kayla Rynasko, Jameson McGuire
December 03, 2019
Friendly people I just brought a new malibu Rs and sales people helped greatly with the purchase.. The service department has always done good work with all my cars I just brought a new malibu Rs and sales people helped greatly with the purchase.. The service department has always done good work with all my cars More
by caroldruzba
November 27, 2019
Sales and Service I have bought cars and trucks from this dealership for over 10 years , Sales from Dave F. service with Kayla, and service from Craig, home town servic I have bought cars and trucks from this dealership for over 10 years , Sales from Dave F. service with Kayla, and service from Craig, home town service and friendly people will continue to do business at this dealership. More
by muzikmn
Employees Worked With
Other Employees :
Kayla Rynasko, Brian Sheehan
October 26, 2018
Great Experience I just purchased a pre-owned 2018 Chevrolet and everyone I met at this dealership was very friendly and courteous. My salesman, Santiago Herman, was I just purchased a pre-owned 2018 Chevrolet and everyone I met at this dealership was very friendly and courteous. My salesman, Santiago Herman, was friendly, courteous, respectful, professional, and very helpful during every step of the car buying process. I would recommend this dealership to everyone. More
by MountainMan
Employees Worked With
Santiago Herman
October 22, 2018
Awesome dealership experience!! Our family is a Chevy family for sure! Gary and Dave did another awesome job getting us our 8th Chevy vehicle!! The whole crew at Northstar is always Our family is a Chevy family for sure! Gary and Dave did another awesome job getting us our 8th Chevy vehicle!! The whole crew at Northstar is always on top of their game! The staff has always been friendly, courteous, knowledgeable, and willing to go the extra mile for their customers. Lots of options, fast process, and great deals! Another super-satisfying experience with our friends at Northstar!! More
by CarlW
Employees Worked With
Gary Bristol, Dave Vink
