Mohawk Chevrolet

there were some initial confusing communications (prices, options, when staff where scheduled off) and one requested option was not available, but team was accomodating. overall would recommend. Gillian wa options, when staff where scheduled off) and one requested option was not available, but team was accomodating. overall would recommend. Gillian was initial contact (internet sales) and is not listed but she was great first impression and connection- -sort of curious how experience would have been working with her and Derek More

Very professional, everyone very helpful and thorough. Thank you for a good buying experience. No issues. I don't know the name of the person but the person at the front desk is lovely, very helpful and p Thank you for a good buying experience. No issues. I don't know the name of the person but the person at the front desk is lovely, very helpful and professional. More

The dealership was fantastic. Everyone I worked with to purchase my vehicle was professional. I would highly recommend purchasing vehicles from Mohawk Chevrolet. Everyone I worked with to purchase my vehicle was professional. I would highly recommend purchasing vehicles from Mohawk Chevrolet. More

Great experience. Thank you so much! Jack Dawes was my salesperson. He is not listed. 5 stars Thank you so much! Jack Dawes was my salesperson. He is not listed. 5 stars More

I dropped my car off for a 845 appointment and coordinated a ride to work. I planned to pick the car up when I got out of work but I had to unfortunately wait another 45 mins for my car to be read coordinated a ride to work. I planned to pick the car up when I got out of work but I had to unfortunately wait another 45 mins for my car to be ready…. Not sure what’s the point of scheduling an early morning appointment if you won’t be serviced until 4pm. I was told GM didn’t provide them with a code that was needed for them to reprogram the keys, but I didn’t find this out until I called them at 3:45pm asking if my truck was ready… Service rep Hunter was good, but the rest of the experience was a disaster. More

The service department got me in and done quickly. Quality work done as well. Thank you! Quality work done as well. Thank you! More

I really don't like giving poor reviews but hopefully this can better your business. I have been leasing for years and know what a good experience and a bad experience looks like. I was the one who tried this can better your business. I have been leasing for years and know what a good experience and a bad experience looks like. I was the one who tried to make conversation with James a few times and it was obvious he was not interested in small talk of any kind. He did however make it seem like leasing a vehicle is a poor choice when he said things like "your basically renting it" . While I realize that is pretty much true but I got a tell you he took the fun out of my experience picking up the truck with the intensity of his closing . It was pretty clear that the only thing James wanted to accomplish was sell me the extras and he tried to do it by using fear tactics. It was intense and awkward . I have always had the sales managers come out to the waiting area and greet me and walk back with me while talking about current events . James summoned me by having a young man come out and say " James is ready for you" then walked me back to the office like I was on my way to the principals office. Now I have read reviews of customers having a bad experience that sounded very similar to mine and that they requested another finance manager and their experience was then completely different and more positive. I can't help but wonder if James is who they got the first time. I realize people have bills and families to support and so I hope this doesn't get the guy in trouble because that's not my goal but I definitely think there are some training opportunities here. After you've done everything you can to try and train someone if you're still getting the same feedback then unfortunately maybe that's not a great position for him. My experience with the rest of the dealership was pretty positive and does not reflect the time I spent with James and I signing paperwork. Based on the calls that I've gotten from managers to make sure that I'm happy and had a good experience I do believe that you guys care and want to make sure that your customers are happy. Allison and I spoke and she is great and Patrick in service is very personable and friendly. Thank you Mohawk Chevrolet More

I am still waiting for my pen, pink pen. It’s been almost 2 months Mary. It’s been almost 2 months Mary. More

Service was efficient, friendly and informative. Jay was upbeat, clear and concise explaining the sevicr Jay was upbeat, clear and concise explaining the sevicr More

Appreciate the professional, courteous and prompt attention. It's always pleasant when dealing with Mohawk. attention. It's always pleasant when dealing with Mohawk. More