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Mohawk Chevrolet

Ballston Spa, NY

4.7
2,898 Reviews
We started in 1919 and have been family owned and operated since then. Our values have always remained the same though: 100% customer satisfaction, finding you the right car, making that car affordable for you, and making a difference. We support many local community organizations. When you purchase a car from our FAMILY you are making purposeful purchase. Every sale and interaction allows us to make a difference in someone's life.
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639 State Route 67

Ballston Spa, NY

12020

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Showing 2,898 reviews

May 26, 2023

Mohawk Chevrolet is consistently professional in every aspect of customer service. The staff is friendly, well informed and enabled by management to make decisions on the spot. None of what you get More

by scarlson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Mohawk Chevrolet responded

Thank you, Carlson, for sharing your experience with the community about your recent visit to Mohawk Chevrolet Service and Greg Rivers which was accommodating friendly, and transparent.

May 25, 2023

I like to thank Mohawk Chevy for making my first time online purchase.of a 2015 Camaro convertible easy ! Marc, my salesman was my eyes & ears 600 miles away .My car was delivered on time and in great co More

by Steve.masic345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc D'Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Mohawk Chevrolet responded

Thank you so much for sharing your experience with the community Steve. 600 miles! Wow. Thank you for the opportunity to serve you.

May 25, 2023

Knowing that we were coming in from out of state, we were annoyed and disappointed that sales did not have the used vehicle that we came to see ready for our inspection. It was filthy, so we had to wait arou More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Armstrong, George Laboy
Jun 02, 2023 -

Mohawk Chevrolet responded

Thank you, Jonathan, for sharing your experience with the community about your recent visit to Mohawk Chevrolet. We are sorry about your vehicle as you described and that you drove so far away. Please reach out to kduncan@mohawkchevrolet.com so we can work to provide you with the experience we strive for here at Mohawk Chevrolet.

May 24, 2023

I had to beg to buy car. I have decent down payment and great credit. Lost communication between employees at dealership. Said I would put down $6000 and balance of trade in. More

by CHEVYBOWTIE01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Elbrecht
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Mohawk Chevrolet responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent car purchase. We acknowledge the miscommunication with what you have described, the delay with the refund check, and the slow responses that happened to which we have and, we have tried to make amends. We respect your decision not to pursue the extended warranty and apologize if it seemed otherwise. Our General Sales Manager offered to help, but we respect your desire to decline our offers such as fixing your remote starter, and focus on just receiving your refund. If you have any other concerns, please contact us directly to discuss further. Your satisfaction is crucial, and we aim to make amends. We still invite you to reach out so we can address your concerns and find solutions. We are committed to regaining your trust and providing a better experience. Thank you for your feedback.

May 24, 2023

Received estimate for $2000 worth of work! Transmission flush not in regular schec maint. New front brakes after the car passed inspection? Getting scary coming here. More

by ARRON328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Corbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Mohawk Chevrolet responded

Valued Customer we noticed your experience and it sounds like you may have questions about maintenance and pricing. Please reach out to Bhansbury@mohawkchevrolet.com so he can work to make sure you are satisfied with our work. We work to give you the best experience! Please reach out it will be difficult to find this name in our system. Thank you.

May 24, 2023

People are very nice. I felt I was short changed on my trade in. I was told one number when I ordered the me Vette, and was given a different one, lower, when I picked up More

by AS6124
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
George Singer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dawes, Bryan Poole
May 25, 2023 -

Mohawk Chevrolet responded

We are sorry to hear about your experience and take all feedback seriously. One of the Management staff will be reaching out to as soon as possible to help resolve the issue. If you would like to reach out before we have a chance please feel free to do so. WE look forward to speaking with you.

May 24, 2023

I went to Mohawk Chevrolet late Friday afternoon and drove my new truck off the lot 24 hours later. All went well. More

by CJL0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rivera, Bryan Poole
May 25, 2023 -

Mohawk Chevrolet responded

Wow! 🤩 Thank you so much for sharing your efficient experience with the community!

May 24, 2023

Both Madyson and James were very knowledgeable and friendly. They made my buying experience a pleasant one Bill More

by BILL@CUSTOMVISUALRS.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Elbrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madyson Mulyca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Mohawk Chevrolet responded

THank you bill for sharing your friendly experience here at Mohawk Chevrolet.

May 23, 2023

I came in for oil change and also had them check a recall for a trailer brake controller that I had already done myself because another dealer couldn’t do it in time for a trip I had. I wanted them to replac More

by john.emery2735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mohawk Chevrolet responded

John, Thank you for bringing this issue to our attention. We are sorry that your experience at Mohawk Chevrolet was not up to our usual standards. We apologize for any inconvenience you may have encountered and we take all customer feedback seriously. We would like the opportunity to make things right. We will have Brian Hansbury reach out to you to learn more and work to create a better experience. Please feel free to reach out beforehand bhansbury@mohawkchevrolet.com or 518-934-4304. We are committed to providing our customers with the best possible service and experience. Thank you for your understanding and for taking the time to write a review.

May 23, 2023

Mel was very easy to work with. The process from start to finish went well. More

by SHARPE1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa St. Louis
May 25, 2023 -

Mohawk Chevrolet responded

Thank you for sharing your service experience with the community.

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