Moffitt's Ford Lincoln

Started out great! Genevieve was great and made things seem wonderful. Got an approval and made things seem she would do what was needed to make me a customer. Got down Genevieve was great and made things seem wonderful. Got an approval and made things seem she would do what was needed to make me a customer. Got down to needing a letter from the bank saying they would send the title directly to Moffitt's (normal procedure when car traded in). Moffits called them with me and verified they would send the title. The letter was faxed to them 2 times. Moffits claimed they did not receive the letter, so I had the bank send to me since they would be closed today. I sent Moffits the letter and today received a call from who I assume is the owner. He was very rude and accused me of fraud. said I made those letters myself (even though they are notarized and have fax stamps from the bank). He talked over me and was very rude. When I tried to defend myself from the accusations, he hung up on me. Very-unprofessional! More

Horrible dealership. have worked with number of car dealerships all over the country. This without doubt is the worst. they lie about the price, add extra fees on top of have worked with number of car dealerships all over the country. This without doubt is the worst. they lie about the price, add extra fees on top of your quote and their vehicles are pieces of junk. When you ask for some help after they totally screw you. They tell you to take a walk. STAY AWAY AT ALL COST. More

Bad service work. Service department replaced rear pinion seal on my f 150 did not make grinding sound before but it did after, took back for test drive, then they said Service department replaced rear pinion seal on my f 150 did not make grinding sound before but it did after, took back for test drive, then they said there was Bering noise, No mention of it on my service invoice Service Manager is giving me a runaround, More

Best Customer service from Sales to Service! I just took my 2017 Fusion in for the first oil change. I got "The Works" which was both affordable, fast and all inclusive. I was given a loaner car I just took my 2017 Fusion in for the first oil change. I got "The Works" which was both affordable, fast and all inclusive. I was given a loaner car so that I could run my errands while they serviced my car. This dealership does everything right from greeting every person eho steps foot on the lot to maintaining their car for years to come. Thanks Moffitt Ford team! More

Great job Gary Swanson Gary Swanson went above and beyond to make this happen. I couldn't be happier with how this worked out. I believe he got me the best deal possible. I Gary Swanson went above and beyond to make this happen. I couldn't be happier with how this worked out. I believe he got me the best deal possible. I wasn't even looking for a truck at the moment but he knows I was having some trouble with my old truck and he gave me a call to tell me he had something I might be interested in. Great guy. I will return to Moffitts to buy again. More

Very Relaxed and easy transaction. Very relaxed and easy transaction. All staff at this location was a pleasure to deal with especially Gary and Andrew. The process of trading in a ve Very relaxed and easy transaction. All staff at this location was a pleasure to deal with especially Gary and Andrew. The process of trading in a vehicle and buying a new one was smooth and efficient. More

Friendly,Professional,Courteous My experience with Moffitt was a good one. They worked with me on price and I feel I got a fair deal. Absolutely no pressure from any of the staff. I My experience with Moffitt was a good one. They worked with me on price and I feel I got a fair deal. Absolutely no pressure from any of the staff. I have a friend that will be looking for a used truck and I will recommend Moffitt. He loves my truck! I do wish detail would have done more cleaning on engine but I will for sure go back. More

Place to Go They gave me great value for my trade and worked with me to get me comfortable with the options I wanted on the used truck I purchased. They walked me They gave me great value for my trade and worked with me to get me comfortable with the options I wanted on the used truck I purchased. They walked me through how to use all the bells and whistles on the truck. Overall, I didn't feel over sold or pressured. Wonderful experience. More