Modern Toyota

I have been to this dealer many times and just walked in for service. I was usually in and out in less than an hour. Today I made an appointment for routine service so I could be in and out quicker. Sad for service. I was usually in and out in less than an hour. Today I made an appointment for routine service so I could be in and out quicker. Sad to say that I was there over an hour and fifteen minutes. So I guess it is better to walk in and not make an appointment More

Good morning. Today I came in for an oil change and noticed there was a bulge in my tire. 15-20 minutes after I arrived, I received an update on my options. Steve Today I came in for an oil change and noticed there was a bulge in my tire. 15-20 minutes after I arrived, I received an update on my options. Steve shared photos of the damage and provided corrective options. Steve was attentive and put me at ease during my time at Modern Toyota (Winston-Salem). More

Such a nice place to buy a car, from showroom to salespeople, it was a pleasure to do business here. salespeople, it was a pleasure to do business here. More

Nice waiting room, with phone chargers and complimentary beverages, friendly employees. I am writing this as my car is being serviced. The 3 stars is because I had a service appointment at 9:30 am and they beverages, friendly employees. I am writing this as my car is being serviced. The 3 stars is because I had a service appointment at 9:30 am and they updated me at 11:30 am that they just got my car into service bay. So the wait time today is unsatisfactory, hopefully this is not the norm. More

They buying process was seamless. Service is great. Agents explains issues understandable. I love Modern Toyota. Service is great. Agents explains issues understandable. I love Modern Toyota. More

Always great service at this dealership. I have been coming to this dealership since 2022. I haven’t had a negative experience yet. I have been coming to this dealership since 2022. I haven’t had a negative experience yet. More

I feel secure and relaxed at this dealership. The service personnel are so helpful and after coming for several years they recognize and call me by name. It is a comfortable and relaxing place t The service personnel are so helpful and after coming for several years they recognize and call me by name. It is a comfortable and relaxing place to sit and wait for your service to be finished. Alan Beck is the very best to make me feel that he is working for me Ann Cook More

They were so helpful with explaining everything and answering all questions I asked. Pleased with service 👍 answering all questions I asked. Pleased with service 👍 More

Landon has been a pleasure to work with. He has made this buying experience very nice. I have always driven a Honda and now I’m all about Toyota! Dealership is clean and nice. I would re He has made this buying experience very nice. I have always driven a Honda and now I’m all about Toyota! Dealership is clean and nice. I would recommend Landon and Toyota 100%. More

Service is always easy and quick. Service advisors are polite, knowledgeable and keep you informed. Service advisors are polite, knowledgeable and keep you informed. More