Modern Toyota

My experience with Modern Toyota was a great experience. They were very helpful and made my decision as easy as possible. They were patient with me as I drove a lot of different cars and contemplated my dec They were very helpful and made my decision as easy as possible. They were patient with me as I drove a lot of different cars and contemplated my deciion carefully. More

We looked at the used cars at Modern Toyota on Sunday when they were closed and we found our dream van. The van was clean and looked great. We called Monday and were referred to our Salesman, Roque -- pr when they were closed and we found our dream van. The van was clean and looked great. We called Monday and were referred to our Salesman, Roque -- pronounced ROW KEY. He and the Sales-manager were awesome. We had odd circumstances and they had us in and out, test drive, paperwork and all in 1 and half hours. Which is rare, since my wife and I have bought several cars and this was by far our best experience. They were fair with the trade in value of our cars and gave us a full tank of gas as well as an upgrade on our van. It could not have gone any easier. We had shopped at many other dealerships, Flow Used cars on Straford, CUABS off of university, Northpoint Chrysler, and a few others and found Modern to be the nicest and easiest to work with. It has been several weeks later and we love our van. KEYPOINTS: 1. Fair price for the vehicle (gave us internet price) 2. Fair value for trade-ins 3. No high pressure 4. Full tank of gas 5. Great follow up service after we left the dealership We are real customers and we received nothing for this review,as a matter of fact I called just 5 minutes ago and asked them how we could post a good review because of their excellent service. The reason being is our last few visits with the previously mentioned dealers were either cut rate offers for our trades in which we told every person we knew about their poor service which is what you should do, high pressure sales or no follow up after a smile and promise. This is the second largest investment and we need to feel comfortable with the purchase. If you have any questions or comments, email me at: winstonsalemishome2012@gmail.com. For customer service and fair treatment go to Modern Toyota, don't waste your time with the other dealers. More

Winston Salem is probably an hour and a half away and after looking and looking for the right car I almost turned around. We had called when we decided to head that way to look at a Dodge Nitro. It was p after looking and looking for the right car I almost turned around. We had called when we decided to head that way to look at a Dodge Nitro. It was pouring down raining and when we arrived Rebecca welcomed us to an umbrella, money for the vending machine, complimentary drinks and a smile. Casey and her was wonderful to work with. They didn't hesitate with any of my questions and was very generous. I would recommend their service and working with Rebecca and Casey any day. I drove away in the perfect car for me and they made me feel like I knew them for years! Awesome! More

Awesome experience buying a used Avalanche today with Mrs. Lashmitt assisting us. I've always hated dealerships! I don't anymore! She was awesome, Modern has a gem working there and I hope they realize i Mrs. Lashmitt assisting us. I've always hated dealerships! I don't anymore! She was awesome, Modern has a gem working there and I hope they realize it. She is genuine and makes you feel like a long lost friend! Modern you made a good decision when you hired that lady! Love the vehicle but the best experience was the salewoman, yes that's a strange statement for a car dealership!!! Very satisfied customer! P. Griffin More

Gopal was great to work with. He came in on his day off in order to work around my schedule to get the car. Did everything he could in order to help us get the car we wanted even with initial problems with in order to work around my schedule to get the car. Did everything he could in order to help us get the car we wanted even with initial problems with my credit rating. Definitely ask for Gopal if you come to Modern Toyota. More

John Owen with Modern Toyota made my car buying experience easy and fast. He was friendly and easy to speak with. He was very knowledgeable on the car and the features. I would highly recommend any experience easy and fast. He was friendly and easy to speak with. He was very knowledgeable on the car and the features. I would highly recommend anyone contact him for any car buying needs. More

An amazing experience! They were friendly and helpful without being pushy! I got the EXACT car I was wanting, and amazing customer service!!! I have never had such a relaxing and ENJOYABLE experience buy without being pushy! I got the EXACT car I was wanting, and amazing customer service!!! I have never had such a relaxing and ENJOYABLE experience buying a car or even dealing with a dealership for that matter!! I would DEFINITELY recommend them to ANYONE looking for a great car buying experience! More

DO NOT DO BUSINESS WITH THIS DEALER! I expressed interest in a 2006 Corolla and arranged a time to drive to the dealer to test drive the car. Since I was driving more than 75 miles each way from Cha interest in a 2006 Corolla and arranged a time to drive to the dealer to test drive the car. Since I was driving more than 75 miles each way from Chapel Hill, I called again the morning I was heading to the dealer and confirmed that it was still available and would be ready for me to drive. Yes, they were expecting me and the car would be ready to drive I was told. Upon reaching the dealer, I was informed by another sales person that the car in question had sold two days prior. Then they wanted to show me more expensive cars. Really poor business practices. I would never do business with such an unprofessional, unethical dealer. Be warned. More

I have been looking for months for a great deal on a used Diesel pickup stout enough to pull a large camper and after checking Modern's website I found the truck I was looking for. It was Sunday night when I Diesel pickup stout enough to pull a large camper and after checking Modern's website I found the truck I was looking for. It was Sunday night when I saw the ad so I drove a few miles up the road to see if the truck was on the lot and was happy to see that it was still there. I went the next day only to see another couple preparing to take the truck for a test drive. I thought I blew it and missed the truck I was after. I pulled up in the lot and took a look at another truck but it wasn't what I was looking for. Wes Wheeler approached me and I told him that I was really wanting the other truck and gave him my number and told him to call me if the other couple didn't buy the truck. Wes called about 7:00 and said they had passed so, I grabbed my wife and we drove back to Modern and Wes was waiting on me with the keys in hand to take it for a spin. When we returned I got the price and low interest rate I was looking for and drove off the lot less than an hour later. Good Service is hard to find so when you find it you want to keep coming back. we bought another car back in 2002 from Modern Toyota and it is still going strong with nearly 200K miles on it and I have no doubts this purchase will be just as good. Modern has been very good standing behind their vehicles and they create a comfortable atmosphere to do business with. I would recommend Modern to my family and friends with no problem! More

In the last two months, we have purchased two Toyotas. I have a brand new FJ Cruiser. A very new experience for me. I love this vehicle. Some say it has a rough ride , but I have been amazed at how well it have a brand new FJ Cruiser. A very new experience for me. I love this vehicle. Some say it has a rough ride , but I have been amazed at how well it rides on regular street surfaces and the comfort level it high. Mr. Wes Wheeler, my sales associate, he was very courteous and helpful in showing me all the things my FJ could do. In all the excitement of the purchase I have to admit that I only absorbed about half if the info., but that's what the Owners Manual is for. I also wish to commend Mrs. Shannon Wilson your Financial representative. She was wonderful. Really knew her stuff and made it ALL clear to me. She made me feel comfortable while signing my life away, again! Last but not least, I want to mention your Sales Mgr. Eric Lawhon. I felt that he gave me a good price offer on my FJ and was very cooperative in accommodating any requests that I had regarding packages and extras for the FJ. Very friendly and smiled all the time. I have had a very good experiences at Modern Toyota in both sales and service. My FJ has not been serviced yet, but my husbands Tacoma has. First rate all the way. Thank You Mrs. Brigitte Setzer More