Modern Toyota

Mr. Brown introduced himself after I arrived at the dealership and asked if he could be of assistance. I responded that I had seen a few vehicles on line I wanted to look at , he said to let him know i dealership and asked if he could be of assistance. I responded that I had seen a few vehicles on line I wanted to look at , he said to let him know if I needed anything. A bit later I asked Mr. Brown to look at two Camry models. Mr. Brown offered me a seat and beverage while he located the vehicles I was interested in on the computer. We discussed the differences in the two vehicles and then went out side for "hands on" review. We test drove the one vehicle (same car different model) on different types of roadways. My vehicle was evaluated and two proposals (at my request) were made. I was introduced to (I believe) the Sales Manager. I asked how long the proposals were valid and said I would be in touch. I went back to the Dealership in the afternoon with my wife, for another test drive. We were greeted by Mr. Brown, who again offered us a seat and beverage. Mr. Brown took the time to do another "hands on" review of the car for my wife. We test drove the car. We agreed upon a model and price and proceeded to the paperwork. Accessories needed to be installed so it was decided we would pick up the car the next day. We inspected the car upon arrival and noticed some spots on the hood of the car. Not sure if they were water marks or not, Mr. Brown contacted the Service Department, to check it out. The gentleman from the Service Department cleaned off the marks and returned the car. Mr. Brown reviewed the owners manual and numerous other items. Mr. Brown did a complete walk around and review of the car and asked if he could program the Blue tooth or be of any other help. Mr. Brown then introduced us to the Service Department and gave us a tour of the Lounge and Parts Department. Mr. Brown also explained the procedure for early / late drop off. We were thanked for our purchase and were told if there was anything Mr. Brown could do for us, to please contact him. Mr. Brown (Dwane) was very personable and knowledgeable throughout the entire process. It was refreshing to deal with someone with a sense of humor and personality! I would highly recommend Mr. Brown and will definitely contact him for future purchases . More

The staff at Modern Toyota were very friendly. I appreciated the fact that there was a play area for my two little ones to enjoy while Gopal worked with me regarding the sale. I appreciated the lou appreciated the fact that there was a play area for my two little ones to enjoy while Gopal worked with me regarding the sale. I appreciated the lounge area that was stocked with drinks and television. I expected to spend less time at the dealership than I did, as I sent my information to them the day before in anticipation of my visit. Even with this pre-application information, I felt that the process took as long as it would have had I not sent the information in prior, which was a bit disappointing. I completed an auto-trader instant trade in prior to my visit, but still had to haggle in order for the appraisal team to stand by the offer that I received from them online. My sales person was very friendly and helpful, giving me time to discuss options with my husband, assisting us with getting our belongings out of our trade in and staying to ensure we were taken care of even though it was after closing time. I would recommend this dealership to someone else as the prices for their vehicles are very reasonable and the sales staff are very helpful. More

We were very pleased with the service and friendliness of Modern Toyota in Winston-Salem, NC. They were pleasant from the moment we walked through the door. They made us feel at home. We made our purchase Modern Toyota in Winston-Salem, NC. They were pleasant from the moment we walked through the door. They made us feel at home. We made our purchase from Nancy Smith. We have never met a salesperson like her. She was very helpful answering all our questions. She took the time to go over every detail of the car. She was very informative about all the car had to offer. She did all this in a friendly way. It was like we had known her years. A truly exceptional salesperson. We hope to enjoy our new 2012 Camry for many years to come. More

I gave Modern Toyota mostly 5-great ratings. On the two sections I gave a 4-good it was because there was an issue with the car I purchased and I had to bring it back to be worked on. however, as soon as sections I gave a 4-good it was because there was an issue with the car I purchased and I had to bring it back to be worked on. however, as soon as I notice the problem I call the dealership and it was handle quickly and with a good customer service attitude. Also wanted to say that Dan S. was very helpful and wonderful to work with. He even followed up after the sale. I also loved the picture he took of my family and myself with the car and then mailed it too us. As for the price... it was the best around but let's face it, we always think we can do better. More

The overall experience was great. I went in knowing the exact car I wanted and they worked hard to get the car in for me and the pricing was good and fair. exact car I wanted and they worked hard to get the car in for me and the pricing was good and fair. More

From start to finish it was a pleasure working with the people at Modern. We chose this dealership because of it's excellent customer reviews. Once contacted by Michael Lane about the RAV 4 I was looking a people at Modern. We chose this dealership because of it's excellent customer reviews. Once contacted by Michael Lane about the RAV 4 I was looking at, I knew immediately after talking with him, I would want to do business with this dealership. He did the leg work for me and we found what I was looking for. My sales person was Marcy who was very knowledgable, engaged with us as buyers and worked hard for us getting the best deal we could get on this car. I would absolutely do business with Modern Toyota again! I've had this car since Saturday and have fallen in love with it! Thanks again to Modern Toyota for the amazing service! We will be back when it's time to replace a vehicle! More

drove 2 hours to check out a car i had seen online..ended up changing my mind and bought another vehicle. donald robertson was very patient as i made my decision. i would drive 2 hours again to deal with the up changing my mind and bought another vehicle. donald robertson was very patient as i made my decision. i would drive 2 hours again to deal with these guys! More

Mondern Toyota sent a letter asking to buy my 2003 Toyota Camry. They honored the letter with out a hitch or gimmick. They did a walk around and drove it for about 15 minutes and told me what they were off Camry. They honored the letter with out a hitch or gimmick. They did a walk around and drove it for about 15 minutes and told me what they were offering. I was given a GREAT value for my trade and even better price on my BMW (dream car sine 14 yrs old) The service package was awesome and was VERY easy to use...... and they were ever so helpful!!! I took my 7 year old with me, and it made him feel like he was buying the car with me. (Sodas, chips, cartoons, play area etc) I would recommend this dealership to all my friends that are looking to buy a car. They even found a bank to beat my 4.75% interest rate at the credit union. :-) GREAT EXPERIENCE ALL AROUND!!! MY EARLY MARRY CHRISTMAS TO ME More

The overall organization and the people that represent The overall organization and the people that represent Modern Toyota exudes the kind of professionalism that helped translate an inquiry of a pot The overall organization and the people that represent Modern Toyota exudes the kind of professionalism that helped translate an inquiry of a potential purchase into a positive service experience for me and my wife. When we decided to sit and burrow through the possibilities of making it able to work with the current financial standing we have, and where Modern Toyota may be able to help us out; Donald Robertson effectively carried out the link to help us and did not stop until we get to where we are that was both workable and winnable situation for both the seller and us the customer. Thank you for your high standard of professionalism. More

2nd time buying from Modern Toyota in Winston-Salem NC and Charles Powell. Great all around service. Go see Charles and get treated right. Charles and the entire staff strive to give great service. and Charles Powell. Great all around service. Go see Charles and get treated right. Charles and the entire staff strive to give great service. More