Modern Subaru of Boone
Boone, NC
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Very pleasant. Every one very friendly and helpful. It was a good experience. No pressure. Joe Toliver very knowledgeable and helpful. Jodi explained things about ca Every one very friendly and helpful. It was a good experience. No pressure. Joe Toliver very knowledgeable and helpful. Jodi explained things about car very well. More
No pressure car buying event We just bought our second Subaru from Modern had the same personalized buying experience as the first time. Adriane, our Sales Consultant, as was the We just bought our second Subaru from Modern had the same personalized buying experience as the first time. Adriane, our Sales Consultant, as was the fist time, was great. We provided some basic input as what we were looking for and she showed us around, explained the various models, and gave us time to think and decide what we wanted. Keyword = What WE wanted. No pressure, no sales talk, no problem. The experience was rounded out with Tony, the Finance Manager, who took our information, gave us solid finanancing advise and we closed the deal. This is how car buying should be done. More
Hayden was awesome The dealership was great had a lot of vehicles to choose from very imformative . Would definitely refer everybody to you.im going to tell all my famil The dealership was great had a lot of vehicles to choose from very imformative . Would definitely refer everybody to you.im going to tell all my family and freinds More
Awesome attention and very professional. Excellent facilitie All staff very helpful and I have already referred others. This new facility was easy to get to and very clear markings made it easy to figure out whe All staff very helpful and I have already referred others. This new facility was easy to get to and very clear markings made it easy to figure out where to go for service. More
New Car Purchase with Modern Subaru of Boone, NC This is an excellent dealership. They are straightforward and honest in their sales approach - no pressure, no gimmicks, no hidden costs. They are f This is an excellent dealership. They are straightforward and honest in their sales approach - no pressure, no gimmicks, no hidden costs. They are fair and considerate in their dealings. I am fully satisfied with my most recent experience in leasing a new vehicle from them. This is the fourth Subaru I have purchased or leased from this dealership. More
Everyone was great. I chose Modern because Luca communicated so well online and on the phone. He was pleasant and friendly without being condescending or cutesy. He wa I chose Modern because Luca communicated so well online and on the phone. He was pleasant and friendly without being condescending or cutesy. He was forthcoming with the info I needed, unlike some other companies I contacted. In person he was just as good. Everyone there was so nice and knowledgeable. Tony explained the financial details clearly and patiently and even Haydn, who greeted us outside, made us feel at home. The facility is lovely too. More
Best experience with any dealer ever dealt with. The sales person was very knowledgeable and patient. She took almost 4 hours to help us determine our needs and would be the best fit. Ehen we left th The sales person was very knowledgeable and patient. She took almost 4 hours to help us determine our needs and would be the best fit. Ehen we left the dealership we were fully educated on how to use all the features. More
Great customer service, knowledgeable team This is the tenth car we have purchased during our marriage. It was an easy process. Luka provided excellent feedback on the price of the car, disco This is the tenth car we have purchased during our marriage. It was an easy process. Luka provided excellent feedback on the price of the car, discount, approximate trade-in estimate, and the final out the door price via email in advance of our visit. During the test drive, he explained the many features of the Subaru Outback we purchased. Kevin was extremely helpful during the financing step. We completed the entire visit in about three hours. Great customer service, great facility, great staff. More
informative and fun The salesman spent time finding out what we needed and wanted and then found us the perfect vehicle. He was very friendly and very informative. The salesman spent time finding out what we needed and wanted and then found us the perfect vehicle. He was very friendly and very informative. More
Leased a 2017 Subaru Outback 2.5i Premium My wife & I drove up from Charlotte because we have several family members who have dealt with Joe at Modern Subaru, and they all raved about how good My wife & I drove up from Charlotte because we have several family members who have dealt with Joe at Modern Subaru, and they all raved about how good their experience was. We test drove three different models, and ended up choosing a silver 2017 Subaru Outback 2.5i Premium with Moonroof Pkg+PRG+Navi+EyeSight+BSD+RCTA+High Beam Assist+Starlink. Joe made the process of the trade & financing easy and clear, and there was no back-and-forth. Once we settled on the car we wanted, he showed us the best deal first. Tony made completing the paperwork a breeze, and helped us choose the best servicing plan option to go with our lease. Now we have a brand new, fully loaded Outback (good for the city & the mountains) and all our servicing etc is taken care of for the life of our lease. The experience and the outcome have brought my wife & I real peace of mind (which has not always been the case with our previous vehicles). During the process, I realized this is how I want all my future car buying experiences to be. Finally, the facility is awesome - you can tell it was designed with the customer as the top priority. Thanks to Joe & everyone else at Modern Subaru - we will be back for another one as soon as we are ready to trade our other car! More