Modern Subaru of Boone

It was wonderful!!! Andriane Lewis and I had been emailing back and forth for awhile, how refreshing to get all your questions answered in a timely manner over the e-mail Andriane Lewis and I had been emailing back and forth for awhile, how refreshing to get all your questions answered in a timely manner over the e-mail with no hassles, especially when I was so busy with graduate school and working but trying to research getting a new Subaru. With the other dealerships it was hit and miss,with my questions not getting answered, they just wanted me to come in and I couldn't, That's when I knew I would only deal with Adriane!! She was so patient!! Then once we were able to finally get up there she worked with us to get the car I could afford without compromising on what I needed. I hope she is still there when I have to trade in this one. She went over and beyond I am telling you !!! I have had to deal with car dealerships before and I will always come back to your dealership!!!! More

first time Subaru. We saw the Crosstrek online and it sparked our interest. We knew we wanted to trade in our beloved VW Golf but wasn't sure for what and when. When we We saw the Crosstrek online and it sparked our interest. We knew we wanted to trade in our beloved VW Golf but wasn't sure for what and when. When we did go to the dealership, Kevin Hecht greeted us, introduced himself, asked our names and asked if he could be of any help. We discussed with him our intent and he walked us over to the Crosstreks. Every question we threw at him anywhere from leasing a vehicle, trade-in options and the overall ins and outs of the Crosstrek, Kevin answered throughly. We went for a test drive, went inside and discussed numbers and we were sold on the car and dealership. The process was easy, quick, no one was pushy for 'extras' or extended warranty packages and we felt from beginning to end, all the employees we worked with throughout the process had a genuine concern for what and how we felt as the customer. GREAT JOB MODERN SUBURU, we would recommend the dealership without at doubt! More

Great car buying experience We had a great experience buying our new 2015 Outback with Kevin Hecht. We had been to two other Subaru dealerships and have had negative experiences We had a great experience buying our new 2015 Outback with Kevin Hecht. We had been to two other Subaru dealerships and have had negative experiences at both. It was refreshing to be at Modern and to work with such great people. My husband and I left feeling great about our purchase and the overall experience. I would tell everyone I know to go to Modern, we were very pleased. More

First service was great. This was the first service on my new Outback. Love that car. Great job on the oil change, R&B; etc.; quick response; good team. This was the first service on my new Outback. Love that car. Great job on the oil change, R&B; etc.; quick response; good team. More

Bought a 2015 Subaru Outback 3.6R Limited - WOW! I researched comparable vehicles and visited several dealers. Modern of Boone provided a great car-buying experience. Everyone was extremely friendly I researched comparable vehicles and visited several dealers. Modern of Boone provided a great car-buying experience. Everyone was extremely friendly, warm, courteous and professional. The 3.6R Outback Limited is a dream machine. It's head and shoulders above the Acura RDX, Honda CR-V, and others in that class. I drove over 200 miles home and enjoyed the experience. The "EyeSight" was amazing. The ride was smooth and the 3.6 was powerful. I LOVE IT. More

I love my car!!!! I bought a Subaru Impreza new and i am in love with my car it is excellent it drives amazing it is everything i wanted! thank you guys so much and tha I bought a Subaru Impreza new and i am in love with my car it is excellent it drives amazing it is everything i wanted! thank you guys so much and thank you Kevin who helped me pick out my car! and with the whole process. More

Modern Subaru Boone NC We just bought a new 2014 Outback. The overall service was great. Adrienne was extremely kind and helpful. There's no pressure in buying. Everything w We just bought a new 2014 Outback. The overall service was great. Adrienne was extremely kind and helpful. There's no pressure in buying. Everything was straight forward. We didn't haggle on the price. The only negative comment I have is beware when going through the financing. We did 0% for 3 years. When going through the contract and signing, we were told that the extended warranty, which was described for us, was included in the bottom line price. That 80% of the people take it, so they automatically include it. We were a bit surprised by that, but didn't think much of it when we were told it was approximately $9.00 extra a month. The finance guy went through all the line items and we signed the papers, leaving Modern Subaru very happy. When we got home, and took a closer look at the contract, we saw that the extended warranty was $1999.00 including tax, and it was $53.00 a month! Not $9.00 a month. We spoke to Adrienne the next day and she said, no problem, they can take off the extended warranty. We went in and they took it off the contract and we just had to resign the new contract. It lowered our payment by $53.00 a month. When speaking to the finance guy, again, I reiterated that it was not $9.00 to $13.00 per month. He said that's what it works out with 6 or 7 year financing (again, we financed for 3 years!). Wrong again!!! It would take almost13 years to pay for the extended warranty at $13.00 per month!! So . . . they were very understanding about the warranty, and that, too, was hassle free, but I think it's a little underhanded that we were told it was $9 a month when it wasn't even close. So, go to Modern Subaru. The folks there are great. Just be careful when it comes to the extended warranty. Figure it out BEFORE you sign the first contract to avoid the hassle later. More

great review Great place to deal with. No Pressure at all. Enjoyed the sales experience. Thanks Mark! Subaru seems like a good "fit" for the area weather. Great place to deal with. No Pressure at all. Enjoyed the sales experience. Thanks Mark! Subaru seems like a good "fit" for the area weather. More

Great Subaru shopping experience! Very pleasant experience purchasing a terrific Subaru with a top notch sales person! Adriane Lewis is very upbeat, pleasant and professional sales pe Very pleasant experience purchasing a terrific Subaru with a top notch sales person! Adriane Lewis is very upbeat, pleasant and professional sales person. Adriane also has a vast knowledge of the car she is selling. We were glad we made the extra time and miles traveling to Modern Subaru in Boone, NC. More

won't be disappointed Awesome dealership to work with. You won't find a better deal anywhere else. Very friendly. They worked very hard to get us the best deal possible. Wi Awesome dealership to work with. You won't find a better deal anywhere else. Very friendly. They worked very hard to get us the best deal possible. Will be buying our next vehicle from them. More