Modern Subaru of Boone
Boone, NC
Filter Reviews by Keyword
By Type
Showing 176 reviews
"Excellent Experience" Our sales associate couldn't have been more professional and polite. The car we bought had quite a few features we were not familiar with, and he wen Our sales associate couldn't have been more professional and polite. The car we bought had quite a few features we were not familiar with, and he went to great lengths to be sure we understood everything. He was very knowledgeable of Subaru products. We love our car and Modern Subaru! More
Very Happy, Salesman was professional and patient, my being and older customer it was a challenge but he did't seem to mind. Had very good experience. Salesman was professional and patient, my being and older customer it was a challenge but he did't seem to mind. Had very good experience. More
Very pleased Very professional, patient and helpfull. Gave me enough time and consideration to make decision..Went to extra lengths at the end of the day to expla Very professional, patient and helpfull. Gave me enough time and consideration to make decision..Went to extra lengths at the end of the day to explain how the Bluetooth system worked. More
very good experience! I have purchased three cars in the last nine years ( at other dealerships) and this is the best experience I've had. Adrienne is warm, knowledgeable a I have purchased three cars in the last nine years ( at other dealerships) and this is the best experience I've had. Adrienne is warm, knowledgeable and very helpful. She followed up quickly on my inquiry and did exactly what she said she would. We are happy with the car and Modern Subaru. More
Inferior service center and lack of customer service I have had service done twice at this dealership and both times was disappointed in the customer service and the maintenance performed on my car. The I have had service done twice at this dealership and both times was disappointed in the customer service and the maintenance performed on my car. The first time, the service center changed the settings on my dash, moved the rear camera to a different position and they failed to fill all the car's fluids. After the second visit, which took over an hour to do an oil change and tire rotation, I complained to the only manager in the building (who seemed disinterested in my complaint) who took my name and number and said he would pass it on. Well, I never heard back from the dealer. I will never bring my cars back to this dealer. Very dissatisfied customer. More
Could not ask for better! Absolutely everything you would hope for when purchasing a Subrau! Excellent customer service, and very professional! Will definitely come back in the Absolutely everything you would hope for when purchasing a Subrau! Excellent customer service, and very professional! Will definitely come back in the future! Truly exceptional!! More
Excellent in sales and service. Have purchased 4 Subaru's over the last 20 years from Subaru dealerships at this location, most recently from Modern. Some of the staff have been th Have purchased 4 Subaru's over the last 20 years from Subaru dealerships at this location, most recently from Modern. Some of the staff have been there continuously. More
Great Sales Team I had a great overall experience with Modern Subaru. I made the 1.5 hr trip, to do business with them. I went in for service on my 2011 Forester, and I had a great overall experience with Modern Subaru. I made the 1.5 hr trip, to do business with them. I went in for service on my 2011 Forester, and came home with a 2016 one. Kevin Hecht, my sales associate, was excited about the new models. He made it convincing for me. More
Wonderful experience went to Modern Subaru on a Monday eve. Met with Joe Toliver. Test drove a couple cars. By Tuesday Eve we had our car we wanted. Great service and staf went to Modern Subaru on a Monday eve. Met with Joe Toliver. Test drove a couple cars. By Tuesday Eve we had our car we wanted. Great service and staff. Will recommend friends visit Modern Subaru! More
Love my car! I worked with Kevin, Joe, Chris and Tony. They made the buying experience an easy one for me! I traveled from Mt. Airy to Boone for their helpfulnes I worked with Kevin, Joe, Chris and Tony. They made the buying experience an easy one for me! I traveled from Mt. Airy to Boone for their helpfulness and professionalism. We had emailed several times to get just what I wanted at a price I was happy with! Thanks Modern Subaru for hiring people who want to help the customer! More