Modern Subaru of Boone

A Pleasant Experience with Helpful, Courteous and Responsive I've been in the market for a new vehicle and have enjoyed my Subaru's in the past and keep up with the Deals and Inventory at Modern Subaru of Boone I've been in the market for a new vehicle and have enjoyed my Subaru's in the past and keep up with the Deals and Inventory at Modern Subaru of Boone who was having some Sales over the 4th Of July Holiday Weekend Ben our Sales Rep was Responsive, Professional and Courteous to my Questions & Needs I had an Idea of what I wanted (A 2-3 Year CrossTrek XV with Low Mileage) and Test Drove a Few Models of the Vehicle and just enjoyed the Feel and Comfort of the Car.. I previously had an Outback Wagon for 10 Years and was very happy with it.... I found a 2015 Model with only 5,000 Miles on it in a Sharp Black Color with the Leather Interior Package that I was ready to make a Deal for More

Wonderful to purchase a vehicle in Boone. Modern Subaru of Boone is a great place to purchase a vehicle, and it is so nice to buy right on the mountain. Everyone was very helpful, especially A Modern Subaru of Boone is a great place to purchase a vehicle, and it is so nice to buy right on the mountain. Everyone was very helpful, especially Adriene Lewis. Adriene was courteous, helpful, and very knowledgeable about all the various vehicles. I would highly recommend giving Adriene a call if you are interested in purchasing a vehicle. More

Modern Does Make a Differnce For me, buying a new car has never been a great experience. However, Modern really did make the difference. I've always taken extremely good care of For me, buying a new car has never been a great experience. However, Modern really did make the difference. I've always taken extremely good care of my vehicles. Modern recognized this and offered me a very competitive trade-in value for my vehicle. The staff was extremely professional and the dealership itself was such a nice environment. More

car buying because of Adriane lewis I am 56 years old I have bought a lot of cars from dealers. and sales people. she is the best sales person I have every see because of Adriane lewis I am 56 years old I have bought a lot of cars from dealers. and sales people. she is the best sales person I have every seen You need to keep her and give her a raise she is the best More

Super nice! Just leased a new Subaru Forrester from Modern and found their folks to be very nice. Adrian was a super salesperson and Joe was very knowledgeable i Just leased a new Subaru Forrester from Modern and found their folks to be very nice. Adrian was a super salesperson and Joe was very knowledgeable in handling the final process as well as giving a review of the car's technology options. While I know we will not remember all of it, I will feel comfortable calling either Joe or Adrian with questions. Everyone we interacted with was courteous and we felt we had been treated fairly. Go visit them if you're thinking of trading or buying/leasing a vehicle. More

Happy Customer I did my research. They listened, found what I wanted,I test drove it, loved the car and bought it. That easy! Friendly, Great, customer service. I did my research. They listened, found what I wanted,I test drove it, loved the car and bought it. That easy! Friendly, Great, customer service. More

Unbelievable attention to customer and service! Just purchased the second Subaru in less than a year from this dealership, and sales agent Adriane Lewis. The customer service given to us on the pur Just purchased the second Subaru in less than a year from this dealership, and sales agent Adriane Lewis. The customer service given to us on the purchase of a Legacy in 9/2015 is why we returned to purchase our Outback in 4/16. The Subaru cars sell themselves, especially with the EyeSight technology, the lane assist that keeps you in your lane if you're momentarily distracted, the boxer-style engine, the amazing stability and control on curvy roads, and the steel passenger capsule that extremely reduces the number of fatalities from accidents. Having always been Toyota customers previously -- my brother owned a Toyota store at one time -- I never thought I'd want anything other than a Camry...until we test-drove the Legacy while looking for a car for my Dad. We were immediately sold on the car, but the Winston Salem Flow Motors dealership we were visiting was unable to find us one with what we wanted without ordering it. I did a quick internet search that same day of 2016 Legacy's available with exactly what we wanted, and found it online at Modern Subaru of Boone. Adriane handles internet sales as well, so when I called to see if the car was still available, she was the one with whom I spoke. It was available, for $400 less than the price at the W-S dealership, so we asked her for the OTD price and asked her to have the car ready for us to pick up the next day....sight unseen. Easiest purchase ever! We were treated so well and everyone at the dealership was fabulous, so when we decided to add an Outback, Adriane is the only one I called. It just happened that one in the color and with exactly the items we wanted was in transit to their dealership. We took the Legacy in for service on Friday afternoon and drove the Outback while waiting on it, received from Adriane their best price (better than others we've seen advertised), called for the OTD price the following Monday morning, and went back to bring the car home on Wednesday....would have gone on Tuesday, but I had scheduling conflict! LOVE, LOVE, LOVE the car, and this will be our Subaru dealership for life! (Incidentally, Tony Vermeer, while doing our paperwork, mentioned the Gold Plus extended warranty available at a discount only at the time of a new car purchase. We've NEVER purchased an extended warranty on ANYTHING, realizing they typically do not cover the things most likely to happen to a vehicle after 3 or 4 years and are usually too expensive for what they would cover. My husband asked exactly what was covered with this warranty and was surprised to learn the full extent of the coverage, especially for the electronics of the car. Considering the number of computers on today's vehicles and the amazing technology on the Subaru, and considering the fact that electronic issues are typically the most expensive to fix (having learned this hard lesson on our previously-owned Cadillac DeVille), we felt the cost was very reasonable for the coverage and made the purchase. Tony was not at all "pushy" on the issue and would have let it drop after we said we weren't interested, had my husband not, on second thought, asked about the specific coverages.) More

Outback recall Thanks to the service dept for taken care of our recall today , when our regular service is due we will be back.. Great staff.. Michael & Peggy Smi Thanks to the service dept for taken care of our recall today , when our regular service is due we will be back.. Great staff.. Michael & Peggy Smith More

Service visit Efficient, courteous, and helpful. Enjoyed the care I received. Particularly liked the explanation of work needed to be done. I will continue to use Efficient, courteous, and helpful. Enjoyed the care I received. Particularly liked the explanation of work needed to be done. I will continue to use this service. More

A great experience We drove up from Winston-Salem to pick out a car. We got a Subaru Outback. Adriane really understood the car and features and explained everything in We drove up from Winston-Salem to pick out a car. We got a Subaru Outback. Adriane really understood the car and features and explained everything in a friendly and natural way. She handled all my questions. Tony was friendly too and got our loan organized. The dealership itself is nice and new, clean and neat. The dealership has displays showing their work in the community for MS. Employees were attentive, but relaxed. So, our buying experience was a great experience. More