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Modern INFINITI of Greensboro

Greensboro, NC

4.5
48 Reviews

3605 W. Wendover Ave

Greensboro, NC

27407

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Showing 48 reviews

January 02, 2024

Sales people are very helpful. I bought the vehicle on the 26th of December and today is the 2nd of January and I still haven't taken delivery. While I appreciate the dealership ha More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modern I. Greensboro
Jan 05, 2024 -

Modern INFINITI of Greensboro responded

We would like to thank you for sharing this review, Greg. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Modern INFINITI of Greensboro Team

December 27, 2023

Fast,, courteous service. Easy drop off and clean waiting room. Service personnel are polite and responsive. More

by Snoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modern I. Greensboro
Jan 02, 2024 -

Modern INFINITI of Greensboro responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Modern INFINITI of Greensboro Team

October 01, 2023

Great nice people in service and sales. Comfortable lounge and attentive service managers. I'll be a repeat customer. More

by Sphinfan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Modern I. Greensboro
Oct 04, 2023 -

Modern INFINITI of Greensboro responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Modern INFINITI of Greensboro Team

July 29, 2023

I enjoyed dealing with the service staff and also talked to sales department about trading cars. My service advisor was very helpful. Can not remember his name and do not have my work order here. His offic More

by GREAT DRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modern I. Greensboro
Aug 01, 2023 -

Modern INFINITI of Greensboro responded

Thank you for your kind words. We feel our service department is what makes Modern INFINITI special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Modern INFINITI of Greensboro Team

July 16, 2023

I think my review explains how good this visit was so this is a redundant question.. Everything was great with my visit… not so much w/ the redundancy of your survey… This is why a lot of people refuse t More

by stripp24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modern I. Greensboro
Jul 19, 2023 -

Modern INFINITI of Greensboro responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Modern INFINITI of Greensboro Team

July 04, 2023

The people in the service department are always professional and knowledgeable. I always have a great experience. Shon Adams greeted me with a smile and was quick to get me checked in. He explai More

by apyne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modern I. Greensboro
Jul 07, 2023 -

Modern INFINITI of Greensboro responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Modern INFINITI of Greensboro Team

January 24, 2023

My husband Tayon went there, brought a Q80 truck had it a little over a month and had a couple of issues I believe the truck is a lemon. Trying to find a resolution. No rental as well and my truck been there More

by Niecy_miller
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Modern I. Greensboro
Jan 26, 2023 -

Modern INFINITI of Greensboro responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Modern INFINITI of Greensboro Team

Jan 26, 2023 -

Niecy_miller responded

We are working together on resolving this issue. Thanks for reaching out to us. Getting this taking care of.

August 12, 2022

Amazing team who ensures that they are available immediately upon customer arrival. Dustin specifically has a very friendly and professional manner. The customer is kept informed throughout services More

by nokayto2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team, Dustin, Modern I. Greensboro
Aug 17, 2022 -

Modern INFINITI of Greensboro responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Modern INFINITI of Greensboro Team

July 21, 2022

This particular dealership is ALWAYS professional! ~Particularly Shon Adams~ This man knows his stuff! He is polite, caring, and informative. This matters to me when I am choosing who will service More

by awylie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shon Adams, Modern I. Greensboro
Jul 26, 2022 -

Modern INFINITI of Greensboro responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Modern INFINITI of Greensboro Team

June 19, 2022

Went in for an oil change and tire rotation. Drank one cup of complimentary Starbucks coffee and my car was ready. I skipped the complimentary car wash as I had washed it the day before. Great s More

by Gkurtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Modern I. Greensboro
Jun 23, 2022 -

Modern INFINITI of Greensboro responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Modern INFINITI of Greensboro Team

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