Modern Hyundai of Concord

Great people I had already gave a review earlier in this survey. Phenomenal people. Eddie was a gem from start to finish. I actually had met Jim while I was servic I had already gave a review earlier in this survey. Phenomenal people. Eddie was a gem from start to finish. I actually had met Jim while I was servicing my Santa Fe months prior. Explained my lease would be coming due. Wasn't sure I even wanted another Hyundai. He said when the time comes, come talk to me. You love your vehicle! Which I did. He gave me his card. Never bothered me, never called me. Just let me be. That time came two weekends ago. I repaid the favor. Not sure Eddie remember me but I remembered him and once I told him the story I think he knew who I was. Came home with a smaller vehicle, smaller payment and brand new 2016 lease. Eddie listened to everything I needed and I can't thank him enough. I've already been referring business his way. The entire office is just a great gang of people! I can't remember all of their names but thanks! More

Service and treatment at Modern Hyundai I was very happy with Modern dealership. I will definitely purchase another Hyundai from Modern and have already sent friends to purchase their vehicl I was very happy with Modern dealership. I will definitely purchase another Hyundai from Modern and have already sent friends to purchase their vehicles. I will also be returning for service More

Way over due It had been way too long since I was in a dealership purchasing a new car- 10 years to be exact. No one looks forward to that experience and it's alw It had been way too long since I was in a dealership purchasing a new car- 10 years to be exact. No one looks forward to that experience and it's always a little nerve wrecking getting into such a big purchase. But Alan at Modern Hyundai of Concord was so easy to work with. I told him what I wanted and expected after doing my own research and preparation. He respected that and in no time at all came up with a deal that fit me perfectly. No surprises at the end....exactly what he offered was what I walked out with. Thank you!! More

Poor customer service locally, regionally and at HQ I see all the good reviews -and wish I had experienced the same-I continue to be disappointed by this dealership and the company. My brand new 2017 Sa I see all the good reviews -and wish I had experienced the same-I continue to be disappointed by this dealership and the company. My brand new 2017 Santa Fe broke down -had to have engine replaced-not what you expect with a new car! But dealership washed their hands of it-VERY DISAPPOINTING way to treat a new Hyundai owner-Corp never answers the phone -as long as the car runs great you should be fine -but if it has problems Good Luck! Your own your own -even if it's under warranty! Dealer needs to step up and take care of its customers! More

Service and trade in on same day! We just traded an Elantra for a Tucson-a few months before our lease was up. Renan was extremly helpful in getting us into the vehicle we were looki We just traded an Elantra for a Tucson-a few months before our lease was up. Renan was extremly helpful in getting us into the vehicle we were looking for, at a reasonable monthly fee. The sales staff at Modern Hyundai and the service department have always been courteous and helpful. We highly recommend Modern Hyundai of Concord. More

Sante Fe Lease I had a great experience at modern of concord. The sales staff was great, just wish the process was quicker. The vehicle was as I expected and would r I had a great experience at modern of concord. The sales staff was great, just wish the process was quicker. The vehicle was as I expected and would recommend Hyundai and your dealership to anyone I know. More

Great price, fast purchase I had an excellent buying experience last week at Modern Hyundai in Concord, NC. Their website had clear information about models, options and prices. I had an excellent buying experience last week at Modern Hyundai in Concord, NC. Their website had clear information about models, options and prices. The listed prices were most competitive. I emailed Ashley Boyle, the internet salesperson to confirm the model, color and price and received a prompt response. I then went to the dealership, was helped very nicely by Richard Tillman, and after signing a few papers in the Business Manager George Nastase's office, I drove off the lot. Total time about 30 minutes. This was great for me because I don't have time to visit dealerships nor do I feel the need to test drive cars. Since I live in a different city, 80 miles away, it was particularly important to have an efficient and trustable interaction on email and phone followed by a single trip to the dealership. In this regard, Modern Hyundai scored high. I would highly recommend this dealership for its prices and customer service. More

Great car purchase experience My sales person really knew his craft. Made my purchasing experience painless. Made me feel as though I had his full focus . Would not hesitate to rec My sales person really knew his craft. Made my purchasing experience painless. Made me feel as though I had his full focus . Would not hesitate to recommend him to others. More

Excellent Customer Service Alan, Alex, and Anane were very professional and competent in their jobs. They were patient, and considered all my needs. I will recommend Monroe Hyun Alan, Alex, and Anane were very professional and competent in their jobs. They were patient, and considered all my needs. I will recommend Monroe Hyundai of Concord, NC to anyone in need of buying a vehicle. More

Wonderful From the time I walked inside Modern Hyundai I felt like I was at home .....I will be sure to send anyone who wants to buy a car to this dealership... From the time I walked inside Modern Hyundai I felt like I was at home .....I will be sure to send anyone who wants to buy a car to this dealership...... More