Modern Hyundai of Concord
Concord, NC
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687 Reviews of Modern Hyundai of Concord
Awesome Job Great customer service and took care of all of our needs. Friendly and great negotiation. Would definitely buy another car here. Thank you for a fanta Great customer service and took care of all of our needs. Friendly and great negotiation. Would definitely buy another car here. Thank you for a fantastic purchase experience. More
Tucson review Thank you. Love the vehicle. Thanks to Dudley for all his attention and help. We are enjoying our new vehicle! Appreciate the follow up regarding o Thank you. Love the vehicle. Thanks to Dudley for all his attention and help. We are enjoying our new vehicle! Appreciate the follow up regarding our purchase. More
Great It was a great experince. It was very professional and friendly. The dealer work to give me the best price and explained everything in a way I could u It was a great experince. It was very professional and friendly. The dealer work to give me the best price and explained everything in a way I could understand. More
Happy to deal with this dealership This is the second Hyundai I have leased from Modern Hyundai. They made a great offer on a new vehicle and expedited the termination of my existing le This is the second Hyundai I have leased from Modern Hyundai. They made a great offer on a new vehicle and expedited the termination of my existing lease at no cost to me so I had no reason not to lease another vehicle. It was also nice dealing with many of the same people I had dealt with three years ago when I leased my first Hyundai. More
Morden hyundai rocks If I had too do it all over again i would, i wished I knew about Morden hyundai when I first started to look for a car. I would have went too Morden If I had too do it all over again i would, i wished I knew about Morden hyundai when I first started to look for a car. I would have went too Morden hyundai first. More
Customers Survey Richard Tillman give great customer service will to help anyway he could even came on his day off to finish our desalination! Jamie Williams also did Richard Tillman give great customer service will to help anyway he could even came on his day off to finish our desalination! Jamie Williams also did s great job on the internet part More
Excellent experience I couldn't recommend this dealership and their staff more. This is the third vehicle we have purchased from Modern Hyundai and will very likely purcha I couldn't recommend this dealership and their staff more. This is the third vehicle we have purchased from Modern Hyundai and will very likely purchase others here. That should speak for itself. More
Great Car-Buying Experience My husband and I had a wonderful experience dealing with Modern Hyundai. Especially after dealing with other car dealerships of other car brands. Af My husband and I had a wonderful experience dealing with Modern Hyundai. Especially after dealing with other car dealerships of other car brands. After the experiences with the other dealerships we were strongly considering either investing our money into the old vehicle we already had to get it running properly, or just going to Carmax where we didn't have to haggle with the prices even if there was no warranty. Modern Hyundai was going to be one of our last attempts to purchase a vehicle for the foreseeable future. Fortunately, I only had to ask ONE time for an out the door price. That was the determining factor in actually coming to test drive the car. When we got there the price of the vehicle was the same price that I was told in my correspondence with the Internet Specialist. There were no unmentioned hidden fees that had not been discussed prior to my visiting the dealership. When I informed the sales manager that I didn't want to attempt to finance through the dealership he said, "No problem", and I didn't feel as though my business was no longer valued. He asked ONE time why I didn't want to finance through Hyundai and I told him I had been through that experience before and because of the sneaky tricks that some dealerships play during that process for my own sanity, I wanted to just use outside financing. He understood and that was that. He didn't try to pressure me or persuade me or make a bunch of unnecessary promises. That made me want to give my business to Modern Hyundai. The sales manager even gave us a partial discount on the dealer fees as an "apology" on behalf of the previous dealerships that we had dealt with and as a sign that Modern Hyundai valued us as a customer. It is small gestures like that that make a difference. I didn't think I would be able to say that I enjoyed a car buying experience but this showed me that not all dealerships live up to their negative reputations. When my husband and I were left alone for a few minutes we even commiserated on how the atmosphere at this dealership was totally different and not as tense from the start. At no point were we pressured by anyone that we interacted with. We only had one issue with this dealership. After the test drive we noticed that there was some scuffing on the bumper of the car. We we were given a few options on how we wanted to handle that. We would either receive a different vehicle with the exact same specs. or the vehicle we test drove would have the bumper replaced. I thought we agreed to get a different vehicle, however we received the vehicle with the scuffed bumper. We didn't have a problem with that, but the bumper was not replaced as agreed upon. It was late in the day when my husband got the car so he didn't notice it until the next day. He called our salesman and they made arrangements to correct the situation, which was done the following week. Other than that we are more than pleased with our experience with Modern Hyundai and so long as they continue to excel in customer service, we will not hesitate to come here when we're ready to go through the car buying process again. I truly hope that customer satisfaction remains a top priority. More
17 Genesis Modern Hyundai is head and shoulders above other Hyundai dealerships and they love their customers. I am very impressed with all facets of the operati Modern Hyundai is head and shoulders above other Hyundai dealerships and they love their customers. I am very impressed with all facets of the operation. The experience was awesome!! More
Happy repeat customer This is the third car we've purchased from Modern Hyundai. It was an easy and pleasant experience. We will definitely return the next time we need a c This is the third car we've purchased from Modern Hyundai. It was an easy and pleasant experience. We will definitely return the next time we need a car. More