Modern Hyundai of Concord

I walked in the dealership expecting to not leave with a car same day but I worked with Richard Tillman and he did everything in his power to help me and I left with a nice brand new car he is absolutely so car same day but I worked with Richard Tillman and he did everything in his power to help me and I left with a nice brand new car he is absolutely so amazing and one of the nicest people I've ever met and I appreciate his work so much More

I dealt with Richard Tillman. He was absolutely amazing. Very professional worked with me Explained everything about my new vehicle. As always an awesome experience at modern Hyun He was absolutely amazing. Very professional worked with me Explained everything about my new vehicle. As always an awesome experience at modern Hyundai.! Definitely recommend this dealership for any of your needs! More

Richard Tilman was fantastic as he was knowledgeable in everything we asked for and made the entire process easy. He provided outstanding customer service and made me and my wife feel comfortable the whole everything we asked for and made the entire process easy. He provided outstanding customer service and made me and my wife feel comfortable the whole time we were there. Thank you. More

Everyone I worked with was direct and helpful. No runaround and a great price on a lease and trade in. No runaround and a great price on a lease and trade in. More

Richard Tillman from the beginning was courteous, kind, respectful and informative. He was very professional and listened to what I wanted from the start. He didn't try to upsell or offer a different car f respectful and informative. He was very professional and listened to what I wanted from the start. He didn't try to upsell or offer a different car from what I came looking for. He understood that I had a set price/payment in mind and would not budge. In the end, I left without a car and he was ok with that. I will definitely come back to see him and buy my next car when I am ready. More

Richard was phenomenal in helping us figure out which make and model was for us. He took his time with us and made our experience really pleasant . A pleasure to work with. make and model was for us. He took his time with us and made our experience really pleasant . A pleasure to work with. More

Great experience with Salesperson, Richard Tillman. Professional, communicative, and kind. He was very thorough through the entire process and made sure I understood all aspects of the sale. Excellent Professional, communicative, and kind. He was very thorough through the entire process and made sure I understood all aspects of the sale. Excellent knowledge of vehicles for comparative discussions. More

I purchased a 2024 Hyundai Santa Fe Hybrid Limited Front Wheel Drive on August 30, 2024. I had the sincere pleasure of having Richard Tillman as my Sales Consultant. He was friendly, thoughtful, knowledgea Wheel Drive on August 30, 2024. I had the sincere pleasure of having Richard Tillman as my Sales Consultant. He was friendly, thoughtful, knowledgeable, professional, and patient. Richard knew that I had loyalty to Toyota (272,000 miles) and to Volvo (329,000 miles) and he was not pushy in trying to sell the vehicle. Richard shared his knowledge of Hyundai vehicles and in particular in the 2024 Hyundai Santa Fe Hybrid Limited and he shared about the warranties that backed the Hyandai vehicles. During the process he listened to my concerns and was patient with my many questions. He took the time to answer my questions and made sure I was comfortable with his answers. When I decided to purchase the vehicle, the process went smoothly, and Richard made sure the vehicle was ready to go at the end of the process. After the purchase, Richard did call and spoke with me. I shared this because when I completed the Hyundai Motor America survey, there was a question about whether "Hyundai contacted me after the purchase" I answered "no" because I thought the question related to someone from Hyundai Motor America, not the local dealership, and the previous questions were related specifically to the sales consultant. To answer the question correctly, "Yes, Richard did contact me." I also visited Richard about two weeks later and he took the time to speak with him. He was his jovial self. I hope that my experience with my 2024 Hyundai Santa Fe Hybrid Limited will be like that of my experiences with Toyota and Volvo and that my vehicle will last 300,000.00 miles. My experience thus far based on my interaction with Richard has been positive and if Richard is the face of the local dealership and the national company then it should be positive. For those reading this review, I highly recommend asking for Richard Tillman to be your sales consultant. Richard was a big reason for purchasing the vehicle at Modern Hyundai. Thank you, Richard, for being you and for going the extra mile. More

Richard Tillman was the best! He helped through the whole process, always willing to help us buy the car the best way that would work for us. It was such an amazing experience. Th He helped through the whole process, always willing to help us buy the car the best way that would work for us. It was such an amazing experience. This is the best place where anyone could go to buy a car, or anywhere else where Mr. Tillman works. More

Richard Tillman was a pleasure to work with even through we explained we were not ready to purchase on this visit. He took time to listen to our needs, provide recommendations, and was friendly and knowled we explained we were not ready to purchase on this visit. He took time to listen to our needs, provide recommendations, and was friendly and knowledgeable. More