Modern Chevrolet
Winston Salem, NC
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I CALLED THE DEALERSHIP, AFTER I SEEN THE SUV ONLINE, AND THE LADY THAT TOOK MY CALL, SET AN APPOINTMENT FOR ME. WHEN I GOT TO THE DEALERSHIP THE VEHICLE WAS READY FOR ME TO LOOK AT AND TEST DRIVE, AFTER THA THE LADY THAT TOOK MY CALL, SET AN APPOINTMENT FOR ME. WHEN I GOT TO THE DEALERSHIP THE VEHICLE WAS READY FOR ME TO LOOK AT AND TEST DRIVE, AFTER THAT THE PAPERWORK PROCESS WAS STARTED AND I DROVE THE SUV HOME THE SAME DAY WITH NO ISSUES. More
This is my second vehicle purchased from Jake Hopkins. He is very knowledgable of his inventory. He gets to know his customers and makes the appropiate match. He takes time to explain the "New Gadgets" of th is very knowledgable of his inventory. He gets to know his customers and makes the appropiate match. He takes time to explain the "New Gadgets" of the vehicle. If all dealerships employed a Jake Hopkins, they would high sales and have very happy satisfied customers. More
John was extremely informative about the Cruz LT we purchased, much more so than the previous dealer we went to. He did his job and showed us other choice of vehicles. He made sure we knew everythin purchased, much more so than the previous dealer we went to. He did his job and showed us other choice of vehicles. He made sure we knew everything about the vehicle before we left the lot. He was there with us from beginning to end of the transaction made sure we were happy with our decision. I would highly recommend John as a sales rep to see. Thank You John More
He did an awesome job from the beginning to the end. I was really hard on him because I don't rust car salesmen but he helped me to lower my guard and made my experience very enjoyable. I will be sending was really hard on him because I don't rust car salesmen but he helped me to lower my guard and made my experience very enjoyable. I will be sending my friends to him. More
I recently purchased a car from Roger and he made my car buying experience wonderful. he really understood what I was looking for in a new vehicle. buying experience wonderful. he really understood what I was looking for in a new vehicle. More
We had a very pleasant experience at Modern Chevrolet. Marcos was very friendly and not pushy at all. He walked us thru the entire process, explained everything and helped make sure the purchase went smoo Marcos was very friendly and not pushy at all. He walked us thru the entire process, explained everything and helped make sure the purchase went smoothly. Shannon in finance was a delight. She was well organized and made the entire "sign your life away" process actually enjoyable. We were surprised just how easy everything went - no stress, no pressure, just great staff and service. Can't wait to go back and buy our next car there! More
In the past 35 years, I have purchased approximately 20 vehicles, both new and used. I have experienced service at all levels including awful. This was my first transaction with Modern Chevrolet and I am vehicles, both new and used. I have experienced service at all levels including awful. This was my first transaction with Modern Chevrolet and I am please to say they set the bar for a great car buying experience. I purchased a 2008 Hummer H3 with 89,000 miles on it. The car had been detailed beautifully, they gave me a 30 day Bumper to Bumper Warranty, extended power train warranty, free first oil change, full tank of gas and washed it (although it was spotless). Also, I got free trials of OnStar and SiriusXM. I have never seen a dealer treat a used car buyer like a new car buyer, but this dealership really does. Jake even went so far as to ensure my OnStar and SiriusXM was activated before I left. I do not remember the lady's name in Finance, but she was also a professional, she completed my transaction in about 15 minutes (probably would have been a little longer if I had a trade), and obviously knew what she was doing. Jake showed me around the dealership, informed me of how the Service Department works as well as the rental car program they have which is competitive, if not more reasonable, than the National Car Rentals. If I had not been happy with the used vehicles they had on the lot, he told me they would find whatever I wanted and I have no doubt they would. When I need service or another vehicle, I cannot image going anywhere else. Modern will be my first stop. I hope Modern is very profitable because their business model is top drawer from a customer's standpoint. I can't even think of anything they could do to make the experience more pleasant. More
This was the best experience I have ever had trying to buy a new car..my salesman Jake Hopkins was straight to the point and just very knowledgable about his job!!!!im so satisfied buy a new car..my salesman Jake Hopkins was straight to the point and just very knowledgable about his job!!!!im so satisfied More
I love my car. It has great gas mileage. Jake was an excellent sales man. He always checks oin me just to make sure everything is going well with my car. He even sets up a service appointments for me excellent sales man. He always checks oin me just to make sure everything is going well with my car. He even sets up a service appointments for me on my requests. Cruze is a great compact car. I can not wait to make my next purchase. I will definitely be looking at a Malibu or Impala. Jake will be my salesman of choice!!! Modern chevy is a great dealership. More
The service I received was excellent. Thank you to Jake and Shannon. Jake did an excellent job finding the car that fit me. I will always be thankful for Jake hard work in finding me the perfect car and Sh and Shannon. Jake did an excellent job finding the car that fit me. I will always be thankful for Jake hard work in finding me the perfect car and Shannon for putting it all together. Thank you again More