Modern Chevrolet

Great Car Buying Experience We've been searching for a good deal on a used SUV under $ 17,000 with low miles for several months. I'd check TrueCar and CarGurus every other day. We've been searching for a good deal on a used SUV under $ 17,000 with low miles for several months. I'd check TrueCar and CarGurus every other day. Finally - I spotted a potential vehicle - a 2018 Chevy Equinox at Modern Chevrolet in W/S, I went over to the dealership last Friday afternoon and enjoyed the opportunity to meet Cory Bittle. He located the vehicle & explained all it's features - then allowed me to take it on a 'test drive'. When I returned - he simply shared the way in which Modern goes about their sales process. There isn't much negotiation involved - as they use the internet & other means to 'price their vehicles'. We were a few hundred dollars 'apart' on Friday evening...yet after reviewing the carfax history & market values from other dealerships - I had a peace that the 'extra money' was well worth it. Stopped back by dealership on Saturday & 'closed the deal'. Signed my portion of the paperwork...and was promised it wouldn't take long for my wife to sign her part on Monday evening...and they were correct...outside of having to wait a few minutes for the Business Manager to be available - they took care of us within 30 minutes. I can't say enough about how well Cory treats his customers....Modern is very blessed to have him as a sales associate & he represents their dealership well!! I'll be doing my best to make sure he has more customers so he can 'help them with their next auto purchase'!! More

Customer Service I order a part off of there website that is tied in with this dealer ship. name Classic Muscle. This is what I ordered ITEM IN YOUR ORDER QTY I order a part off of there website that is tied in with this dealer ship. name Classic Muscle. This is what I ordered ITEM IN YOUR ORDER QTY 1960-1966 STEPSIDE - LH/RH (STAINLESS) SKU: 910560S-web14000 1 It said LH/RH. when I received the part there was only (1) taillight. When I called the dealership to ask about this. I was transferred over to person name Bill I wasn't given his last name. he told me he was the Assistant General Manager. So the problem I have is Bill doesn't know how to talk to Modern Chevrolet (Classic Muscle) customer. He was very rude and not very understanding to the problem I had at hand. I would think twice before ordering from Classic Muscle due to if your order is shipped to you wrong per what the WEB Site description says. I hope you don't get the same person I got name Bill? Thanks, More

Stay Away if you are Looking to do an Internet Deal This morning I tried purchasing a 2019 Chevy Sonic RS from Modern Chevrolet in NC. I live in Tx so was trying to make an internet purchase. Apparent This morning I tried purchasing a 2019 Chevy Sonic RS from Modern Chevrolet in NC. I live in Tx so was trying to make an internet purchase. Apparently, Modern Chevrolet has a policy that all internet deals or deals out of state take 2nd priority to people that come in the dealership. Customer service is very important and not just for people that walk into the dealership. My sales associate was Cory Bittle and he was extremely rude multiple times and apparently he couldn't understand that internet deals deserve some time as well. I was fully prepared to buy a car today and even set up my own shipping to get it to Tx (because the dealership told me that they couldn't help with any of that). Not only did they lose a sale today but hopefully this is a little reminder to treat people with some respect whether they are in person or on the phone. Come on Modern Chevrolet...it's time to step into the 21st century! More

Both Sarah and Brent were very accommodating to what we were looking for. We truly appreciate the time taken to make sure everything with our buying experience was handled well. were looking for. We truly appreciate the time taken to make sure everything with our buying experience was handled well. More