Modern Chevrolet
Winston Salem, NC
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Jessica was an awesome saleswoman. From the first phone call to the final papers signed, she was very friendly and eager to assist us with any questions or problems. She got us the car we wanted for the p call to the final papers signed, she was very friendly and eager to assist us with any questions or problems. She got us the car we wanted for the price we wanted to pay and also got us what we wanted for trade in on our car. The only problem I saw with this dealership............not Jessica as it was not her fault............they do NOT fill you new car up with gas. I took my trade in to them with a little under a full tank of gas. I wasn't thinking when we left SC to go there and I filled up but then didn't feel bad when we were told we'd get a full tank of gas in our new car. I didn't realize it until we were halfway home and had to stop cause we were on empty. Jessica Gatewood is definitely someone you would love to work with but the management there needs to be a little more courteous and gracious to their customers and give them a tank of gas before they leave. Other than that my experience was awesome. More
THE SERVICE PROVIDED BY JAKE WAS GREAT. HOW EVER WAITING FOR HIS MANAGER TO APPROVE THE PRICE AND I WAS COFOTABLE WITH WAS A LITTLE SLOW AND WAS SOME WHAT AN INCONVIENCE. BUT JAKE HUNG IN THERE AND ALLOWED FOR HIS MANAGER TO APPROVE THE PRICE AND I WAS COFOTABLE WITH WAS A LITTLE SLOW AND WAS SOME WHAT AN INCONVIENCE. BUT JAKE HUNG IN THERE AND ALLOWED ME TO MAKE A DEAL I FELT COMFORTABLE WITH. More
Jake was very helpful with instructions and setting up OnStar and XM radio.He stayed 2 hours past closing time. 1st class salesman and person, whom I now consider as a friend. OnStar and XM radio.He stayed 2 hours past closing time. 1st class salesman and person, whom I now consider as a friend. More
We had the idea we were going to replace the Accord with an Accord or Acura tl. Then Corvette SOLD!!!!! Why??? PRICE AND PEOPLE. We fell in love with the car. Price was good but Modern did a fantastic job o an Accord or Acura tl. Then Corvette SOLD!!!!! Why??? PRICE AND PEOPLE. We fell in love with the car. Price was good but Modern did a fantastic job of giving us the best price on the car and the best trade-in. It was such a great experience to work with everyone who has excellent customer service and genuine caring attitude. Thanks to John, Steve and Hank. More
The employees at this dealership are all very knowledgeable on every car on the lot, and try their hardest at getting you the best deal possible. Would not go to another dealership knowledgeable on every car on the lot, and try their hardest at getting you the best deal possible. Would not go to another dealership More
I purchased my first vehicle, a 2007 Impala from Modern I purchased my first vehicle, a 2007 Impala from Modern Chevrolet in 2007 and they detailed my car and gave me a full tank of gas.The over all servic I purchased my first vehicle, a 2007 Impala from Modern Chevrolet in 2007 and they detailed my car and gave me a full tank of gas.The over all service was great. I came back to modern to purchase another vehicle because I got such great service five years ago, I thought well modern is like home go back and do business with them again and I did.Mr Jake Hopkins was my sales associate he is a pretty nice guy,I told him what I was looking for and he(Jake)found me a 2010 GMC Acadia.I took it for a test drive with him and my dad, and it drove so smooth, I had to have it. I am pleased with my vehicle because that is the brand I wanted. The problem I had was when everything was done far as paper work,I got my vehicle and looked at the gas gauge it was 3/4 from empty I asked Mr Hopkins are you going to fill it up he said they(modern)only gave me 15 dollars to put in my tank,I ended up putting 60 dollars of my money into the tank for it to be on full.Also I was promised a rewards package via mail I have not received that yet. My wife just purchased a vehicle from Flow Honda and got great service from sales associate and dealership, with a full tank of gas. I'm pleased with my vehicle, but in the future if I need to purchase a vehicle,I would buy else where More
I have given the rating above because of my experience at I have given the rating above because of my experience at Modern Chevrolet and my trust in the expertise of Sales Consultant, J.R.(Jake) Hopkins. I have given the rating above because of my experience at Modern Chevrolet and my trust in the expertise of Sales Consultant, J.R.(Jake) Hopkins. When you walk in the door at Modern, everyone is pleasant, sometimes you are greeted outside as soon as you drive up and maybe before you get inside to the lobby. I have known Jake Hopkins for 20+ years and we both are Alumni from North Carolina Central University in Durham, North Carolina. When I purchased my 2011 Chevrolet Malibu last summer. Jake Hopkins, a Sales Consultant made this purchase a smooth transaction for me. Jake worked so quick and thorough that I even made it to Bible Study that Wednesday evening! My questions were answered before I asked them and he told me everything and more about my new 2011 Chevrolet Malibu! After making a decision to purchase my vehicle, Jake introduced me to Modern's Manager, the Finance Manager and the Service Manager. The Service Manager gave me a Rewards Discount card at that moment to be used at each visit to the Modern Chevrolet service department. More
We have know Jake Hopkins for over 10 years. He is a very good friend of ours and we make sure that we always purchase most of our vehicles from him. We have purchased at least 2 vehicles with Jakes help if good friend of ours and we make sure that we always purchase most of our vehicles from him. We have purchased at least 2 vehicles with Jakes help if not more than that. He is a wonderful and helpful sales associate there at Modern. The last vehicle we purchased was this past August of 2011. We bought a brand new Malibu which the family loves! More